Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: malijopin on October 22, 2010, 07:15:37 PM

Title: Problem with Web Shield
Post by: malijopin on October 22, 2010, 07:15:37 PM
After downloading the latest version of Avast and restarting my computer I got a message from Avast Error 10106. It also said that i should check AvastSvc.exe if it was blocked by Windows Firewall. I did that and there was no block for Avast. When i reinstaled avast it worked ok but when I updated it I got the same problem. Help anyone?

OS: Win Vista Home Premium
Title: Re: Problem with Web Shield
Post by: WildWestGuy on October 22, 2010, 07:19:40 PM
Do you get the same Error again and again?
Can you use your browser without any problems?
Title: Re: Problem with Web Shield
Post by: malijopin on October 22, 2010, 07:22:10 PM
Do you get the same Error again and again?
Can you use your browser without any problems?

Yes i get the same error again and again
Browser and everything else work normally only Web Shield is not working
Title: Re: Problem with Web Shield
Post by: WildWestGuy on October 22, 2010, 07:23:28 PM
Try a clean install.

Easy steps how to make it work again!

1. Uninstall Avast! and restart
2. Download this http://public.avast.com/~forejt/aswClear.exe
3. Then download these Softwares
CCLEANER:
http://www.piriform.com/ccleaner/download/standard
DISK DEFRAG:
http://download.cnet.com/Auslogics-Disk-Defrag/3000-2094_4-10567503.html?part=dl-6267754&subj=dl&tag=button
4. After installing this, run the ASWCLEAR.exe and restart
5. After Restart, run CCLEANER - You will see to the left there is TAPS. Look for "REGISTRY" Now, clean up Registry(BACK IT UP BEFORE CLEANING IT)
6. Now run Auslogics Disk Defrag - This will clean your system up(look for errors etc) but also speed your PC up.
7. Restart
8. Reinstall Avast!

Report back if any issues. ;)
Title: Re: Problem with Web Shield
Post by: malijopin on October 22, 2010, 08:06:18 PM
Did as you said worked great until i restarted my computer. It showed the same error again.
Could it be something with the windows firewall?
Title: Re: Problem with Web Shield
Post by: WildWestGuy on October 22, 2010, 08:14:05 PM
This is a very odd problem...

I shall contact one of the Moderators to help you out.

Sorry for my poor helping. :-[

Title: Re: Problem with Web Shield
Post by: malijopin on October 22, 2010, 08:16:56 PM
Could this be a problem that came with the newest update?? Am I unprotected when Web Shield is not working???

P.S.
You did good, you cant know everything  ;)
Title: Re: Problem with Web Shield
Post by: WildWestGuy on October 22, 2010, 08:22:32 PM
Could this be a problem that came with the newest update?? Am I unprotected when Web Shield is not working???

P.S.
You did good, you cant know everything  ;)
This should NOT be happening with the new Update - I have it working fine with newest. ;)
And yes, you are unprotected with the Webshield off/not working, this your number 2 line of defense - It's scanning the webpages you visit with downloadable content - But the File Shield can still kick in. ;)

PS. I messaged DavidR - He should help you when he's online - But for now, don't go into any suspicous Websites/links. :)
Title: Re: Problem with Web Shield
Post by: malijopin on October 22, 2010, 08:24:17 PM
OK thank you...You help a lot  :)
Title: Re: Problem with Web Shield
Post by: malijopin on October 23, 2010, 09:26:26 AM
Still no message from DavidR....Does anyone know what could be the problem
Title: Re: Problem with Web Shield
Post by: SafeSurf on October 23, 2010, 09:52:17 AM
DavidR is not a moderator; he is an Evang. just like me.

Please download the Winsockfix Utility to see if this fixes your problem:

Vista – http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/ (http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/)

Reboot after installing, and post back.  Thank you.
Title: Re: Problem with Web Shield
Post by: malijopin on October 23, 2010, 10:07:03 AM
Thank you thank you....It works great now  ;D ;D ;D
Title: [RESOLVED] Re: Problem with Web Shield
Post by: SafeSurf on October 23, 2010, 10:12:47 AM
I wish all the problems were this easy!  :D

Now that your issue is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you for allowing me to assist you.  :)
Title: Re: Problem with Web Shield
Post by: HBK180i_gse on October 25, 2010, 10:52:16 PM
Hi there...

Im getting the exact same error message on Windows 7 Pro is there anyting yo resolve this... Removed avast, re installed updated... Web Shield still off...
Title: Re: Problem with Web Shield
Post by: Omid Farhang on October 25, 2010, 11:25:37 PM
Hi there...

Im getting the exact same error message on Windows 7 Pro is there anyting yo resolve this... Removed avast, re installed updated... Web Shield still off...

Did you look at first post of SafeSurf in this topic?
Title: Re: Problem with Web Shield
Post by: SafeSurf on October 25, 2010, 11:33:29 PM
Please download the Winsockfix Utility (depending on your OS) to see if this fixes your problem:

Windows XP – http://majorgeeks.com/WinSock_XP_Fix_d4372.html (http://majorgeeks.com/WinSock_XP_Fix_d4372.html)
 
Vista – http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/ (http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/)

Windows 7 – http://windows7themes.net/winsock-fix-for-windows-7.html (http://windows7themes.net/winsock-fix-for-windows-7.html)

Reboot after installing, and post back.  Thank you.
Title: Re: Problem with Web Shield
Post by: HBK180i_gse on October 26, 2010, 12:30:57 AM
Hi there...

Im getting the exact same error message on Windows 7 Pro is there anyting yo resolve this... Removed avast, re installed updated... Web Shield still off...

Did you look at first post of SafeSurf in this topic?

Yes i still have the Web Shield turned off.. Why?
Title: Re: Problem with Web Shield
Post by: HBK180i_gse on October 26, 2010, 12:32:46 AM
DavidR is not a moderator; he is an Evang. just like me.

Please download the Winsockfix Utility to see if this fixes your problem:

Vista – http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/ (http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/)

Reboot after installing, and post back.  Thank you.


Does this work for windows 7?
Title: Re: Problem with Web Shield
Post by: DavidR on October 26, 2010, 01:01:22 AM
No, but the other link for Win7 is given in Reply #15 above by SafeSurf.
Title: Re: Problem with Web Shield
Post by: SafeSurf on October 26, 2010, 06:20:58 AM
@ HBK180i_gse,

Please download the Winsockfix Utility (depending on your OS) to see if this fixes your problem:
<snip>
Windows 7 – http://windows7themes.net/winsock-fix-for-windows-7.html (http://windows7themes.net/winsock-fix-for-windows-7.html)
Reboot after installing, and post back.  Thank you.
This is the one you need since you have Win7.
Title: Re: Problem with Web Shield
Post by: ComputerGranny on November 02, 2010, 02:14:05 AM
SafeSurf,

Your link to the Winsock Fix for the Webshield problem solved my problems! Thanks so much.  I couldn't find the fix for XP and your link gave me just what I needed.  I've been beating my head against the wall on this issue for days.  Thanks again.

ComputerGranny :D
Title: Re: Problem with Web Shield
Post by: SafeSurf on November 02, 2010, 02:16:27 AM
@ ComputerGranny,

You are very welcome.  Glad I could help.  :)
Title: Re: Problem with Web Shield
Post by: frustrated1 on December 10, 2010, 05:24:30 PM
The link for xp fixed my problem too.  Thanks for saving me much frustration!!!!