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Non-English Zone => Português => Topic started by: camell85 on October 24, 2010, 02:57:14 AM

Title: avast instala mas não funciona
Post by: camell85 on October 24, 2010, 02:57:14 AM

Instalei o Avast corretamente mas o programa não funciona. Quando inicio o programa retorna com uma mensagem de erro sobre não encontrar o módulo MSRuntime e não funciona.
Como resolver isso?

Title: Re: avast instala mas não funciona
Post by: Lisandro on October 24, 2010, 08:32:45 PM

Qual o teu antivirus antes do avast?

Sugiro uma instalação limpa (instruções em inglês).
Se precisar de mais ajuda, é só pedir.

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.