Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: DraKuL on October 29, 2010, 04:06:31 AM

Title: Avast Sandbox issues! Blue Screen!
Post by: DraKuL on October 29, 2010, 04:06:31 AM
Hi,

When i run my internet browser ( firefox/chrome) in sandbox mode and when i click expert settings to edit  the settings or just open the process virtualization tab, i get the blue screen of death. ( I'm using windows 7 ultimate, 64x edition).

Also after yesterdays firefox update, now it wont open in sandbox mode, i get this error

error:platform version '1.9.2.12' is not compatible with
minVersion >= 1.9.2.11
maxVersion <=1.9.2.11

Can someone help me fix this ?  I also want to know what happens to the files i download when i open the browser in sandbox mode. is there any way to access them? i want to know where they get saved.

i downloaded a torrent file while running the browser in sandbox mode, when i opened it, it opened the torrent client also in sandbox mode, and it started downloading it, when it was done i couldnt find the file.  ??? ( i didnt  notice that the  torrent client was also running in sandbox mode) is there any way to access the files ?

Avast sandbox is a really good feature but it needs to be more stable IMO, because i got the blue screen like 10 times now. and the red strip around the browser gets messed up when i resize the browser, it takes some time to get back to the proper size. [ just a suggestion ]
Title: Re: Avast Sandbox issues! Blue Screen!
Post by: DraKuL on October 29, 2010, 04:12:36 AM
oh and i forgot to ask one last question about Avast, Why should we use a special removal tool to remove avast IS 5 ? ( i was told that we have to run it in safe mode etc) Won't the normal uninstallation work ?
Title: Re: Avast Sandbox issues! Blue Screen!
Post by: ImWarm on October 29, 2010, 05:39:34 AM
The removal tool removes the leftovers that the normal Uninstaller leaves behind.
Title: Re: Avast Sandbox issues! Blue Screen!
Post by: Rednose on October 29, 2010, 03:44:22 PM
Hi DraKuL :)

I have send an email to the developer of the sandbox with a link to this topic.

Greetz, Red.
Title: Re: Avast Sandbox issues! Blue Screen!
Post by: DraKuL on October 29, 2010, 11:43:16 PM
Thanks Red :)
Title: Re: Avast Sandbox issues! Blue Screen!
Post by: Stifu on March 04, 2012, 05:45:02 PM
This was posted over 1 year ago, but sadly, I see the bug has still not been fixed.
I'm on a brand new PC, and this is the second blue screen I get because of the Avast sandbox. So I just disabled it.

My specs are similar to those of the original poster: i7, Windows 7 SP1 x64.