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Other => General Topics => Topic started by: boris_bsg on August 11, 2004, 11:23:05 PM

Title: help me!!!!!
Post by: boris_bsg on August 11, 2004, 11:23:05 PM

i have a problem. when i used avast cleaner, in the scan i have a messange of "memoria compartida"
help me
excuse me for my english because i'm peruvian

Title: Re:help me!!!!!
Post by: Lisandro on August 11, 2004, 11:33:25 PM

Wellcome to avast! forums  ;)
We're not so far from you  ;D

Well, why are you using avast Cleaner? Do you have a virus right now?
Is the error occuring while trying to clean an infected file?
Please, keep in English, we can understand you  ;)

(Somente en este caso, dejadme entrenar un poco mi español!  ;)
 Benvenido al forum de avast! Yo no estoy tan lejos de usted.
 Por que estás usando el programa limpiador del avast? Usted tiene un archivo infectado por virus en este momento?
 Este error esta surgiendo quando usted empieza a limpiar un archivo infectado?)

Title: Re:help me!!!!!
Post by: softwareguy on August 12, 2004, 08:08:35 AM

What's the problem with "shared memory"?
Did Avast Cleaner give you an error message regarding shared memory?
If so, what error are you getting?

A screenshot here would be helpful.

Title: Re:help me!!!!!
Post by: igor on August 16, 2004, 10:43:31 AM

You are using Windows 9x, right?
Occasionally, avast! Virus Cleaner freezes when scanning the shared memory area. I'm sorry about that, but I wasn't able to do anything about it - it seems to be a hardware problem or something like that.
You can start the standalone avast! Virus Cleaner (http://www.avast.com/eng/avast_cleaner.html) with the command-line argument /ms - this will skip the scanning of the shared memory area.

Title: Re:help me!!!!!
Post by: Lisandro on August 16, 2004, 03:20:59 PM

Quote from: igor on August 16, 2004, 10:43:31 AM

You can start the standalone avast! Virus Cleaner (http://www.avast.com/eng/avast_cleaner.html) with the command-line argument /ms - this will skip the scanning of the shared memory area.

Igor, typing Cleaner.exe /? we get a windows with all command line possibilities.
/ms is not there (only /m or /s)...
Maybe you can add this to 4.5 version for translation  8)

Title: Re:help me!!!!!
Post by: igor on August 16, 2004, 03:43:58 PM

It's not a very common argument... and the help dialog is already quite big to fit on smaller resolution screens. I'd rather find a real solution - but the "bad" memory, causing the freeze, seems to be indistinguishable from the ordinary one  >:(