Avast WEBforum
Non-English Zone => 汉语语言, 漢語語言 => Topic started by: nyf5545691 on November 05, 2010, 03:49:33 PM
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:o
oh my god! help!help! everybody let's help me!Please Please excuse my bad English 。I'm chinese user and my avast can't update.（avast！5.0 free） When i chick update,Software upgrade does not show progress。But the software has not been prompted to upgrade fails。
I think it so far from Czech Republic to China so that the update failed.isn't it?
And i want to ask Anti-virus software experts that how should i do?
All thanks to avast！WEBfourm's firends!
That's all.thank you!
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I suggest an installation from scratch:
1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.