Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rjrotello on November 20, 2010, 08:30:02 PM
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My avast found malware and quite a few more viruses, and it can't delete or repair them.
I have called avast multiple times but they wont help unless i pay atleast 169.00, which
is not an amount i have as a student. Please help me with these horrid computer problems.
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And I have a 64 bit so I am unable to preform the boot-time scan
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Hi rjrotello, welcome to the forum :)
Please follow the directions from this topic :
http://forum.avast.com/index.php?topic=53253.0
... and post/attach the requested logs in your next reply.
I will pm essexboy that you need help :)
Greetz, Red.
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Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 5158
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005
11/20/2010 12:05:12 PM
mbam-log-2010-11-20 (12-05-12).txt
Scan type: Quick scan
Objects scanned: 146115
Time elapsed: 4 minute(s), 32 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Users\Robert Rotello\AppData\Local\Temp\keygen.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
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And please the OTL log :)
I have pm-ed essexboy, he will help you further :)
Greetz, Red.
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Have done all the things that is asks now what?
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the otl files are too big to post but i have them on my desktop saved
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the otl files are too big to post but i have them on my desktop saved
see lower left corner: additional options > attach
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Thanks
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first one
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Hi what problems are you experiencing and what files is Avast reporting as infected ?
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
:Files
ipconfig /flushdns /c
:Commands
[purity]
[resethosts]
[emptytemp]
[EMPTYFLASH]
[CREATERESTOREPOINT]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
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It just now rebooted and put this up
All processes killed
========== OTL ==========
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Robert Rotello\Downloads\cmd.bat deleted successfully.
C:\Users\Robert Rotello\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========
File move failed. C:\Windows\System32\drivers\etc\Hosts scheduled to be moved on reboot.
HOSTS file reset successfully
[EMPTYTEMP]
User: All Users
User: AppData
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 41620 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
User: Robert Rotello
->Temp folder emptied: 3370872625 bytes
->Temporary Internet Files folder emptied: 96085033 bytes
->Java cache emptied: 3070554 bytes
->Google Chrome cache emptied: 336198166 bytes
->Flash cache emptied: 2138761 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 17877419 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 15024227913 bytes
Total Files Cleaned = 17,977.00 mb
[EMPTYFLASH]
User: All Users
User: AppData
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Public
User: Robert Rotello
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
Restore point Set: OTL Restore Point
OTL by OldTimer - Version 3.2.17.3 log created on 11202010_130833
Files\Folders moved on Reboot...
File move failed. C:\Windows\System32\drivers\etc\Hosts scheduled to be moved on reboot.
C:\Users\Robert Rotello\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File\Folder C:\Users\Robert Rotello\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{33AC9D6C-134C-46E5-B051-9F8C8F96BFDF}.tmp not found!
File\Folder C:\Users\Robert Rotello\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{ABEF90D4-78C5-4A41-A691-9EDA6ADB34F4}.tmp not found!
File\Folder C:\Users\Robert Rotello\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{F3F8DC80-044E-4E0D-BEE6-DCB0FC98B157}.tmp not found!
File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.
Registry entries deleted on Reboot...
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What are your problems, I need to know this so that I can construct a plan of attack
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There were quite a few viruses that I am unable to delete through avast, some malware, trojans, and worms. There are alot of errors and warnings
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Download Dr Web from here http://www.freedrweb.com/?lng=en link on the top right of the page, tick the EULA and then download
It will download as an 8 digit file save it to your desktop
Restart in safe mode and run
Accept the enhanced version
Then run the quick scan
About halfway through you will be prompted to buy - just X the box closed
Once finished it will generate a log please attach that
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Robert please avoid Keygen and Crack in your computer Please!!!
If you like Some Games That HaVe Keygen please. dont put Anti-virus
Students, part of Growing-up
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Just finished but it didn't generate a log?
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Did it detect any problems ? if so what where they
What symptoms do you have at the moment ?
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Not sure were would I be able to find those?
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It cleared them the second time I ran it it didn't find any.
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Just did an avast quick scan and only found 1 virus Threat: JS:Fakewarn-C[trj]
but also 2 Error: Archive is password protectected. (42056)
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Just did an avast quick scan and only found 1 virus Threat: JS:Fakewarn-C[trj]
but also 2 Error: Archive is password protectected. (42056)
What is the location of the file ?