Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: razorB on November 23, 2010, 11:01:42 PM

Title: I don't receive a registration number when I try to register avast free
Post by: razorB on November 23, 2010, 11:01:42 PM
I have twice now filled out the form to receiver a registration code for my Avast free.
I do not receive a registration number in my email.
What do I do now to get one?
Thanks
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Lisandro on November 23, 2010, 11:07:39 PM
Are you registering from an online or offline computer?
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 23, 2010, 11:10:42 PM
You can register Avast online (Maintanance -> Registration).

But concerning the web registration, I have the same experience as you have. I tried to register Avast twice to different e-mail addresses, but no registration received. I've read in another forums the same complains at least a half year ago. And evidently, they did nothing about it at Avast.

       Martin.
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Pondus on November 23, 2010, 11:38:14 PM
Quote
I tried to register Avast twice to different e-mail addresses, but no registration received
Sometimes server is busy and you need to wait....you have 30 days to do it...
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 23, 2010, 11:45:11 PM
Quote
Sometimes server is busy and you need to wait....you have 30 days to do it...

Hmm, I'd guess there's another, more probable explanation. :-)

P.S. I've already waited more than a week now.
Title: Re: I don't receive a registration number when I try to register avast free
Post by: jadinolf on November 24, 2010, 01:00:23 AM
avast! needs to work on this problem. The process could not be simpler.

What's wrong?

Title: Re: I don't receive a registration number when I try to register avast free
Post by: SafeSurf on November 24, 2010, 10:08:14 AM
The easiest way to register online:

Avast Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)

Just type your information in...done!
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 24, 2010, 06:21:17 PM
The easiest way to register online:

Avast Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)

Just type your information in...done!

It seems you didn't catch what this thread is about. The whole thread is about ...that you are not done.
Title: Re: I don't receive a registration number when I try to register avast free
Post by: AdrianH on November 24, 2010, 08:27:28 PM
All you do is register via the avast GUI, you don't need to get a number .
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Asyn on November 24, 2010, 09:18:29 PM
Hmm, I'd guess there's another, more probable explanation. :-)

Read here:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=459
asyn
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 24, 2010, 10:16:40 PM
Hmm, I'd guess there's another, more probable explanation. :-)

Read here:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=459
asyn

Exactly. I did off-line registration as is described in your link. The registration e-mail should have come within 24 hours. It didn't arrive yet.

I have a feeling that you - who write such quick responses - didn't read the content of the thread. Have you tried to perform the off-line registration lately?

     Martin.
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Asyn on November 24, 2010, 11:30:25 PM
1. Exactly. I did off-line registration as is described in your link. The registration e-mail should have come within 24 hours. It didn't arrive yet.
2. I have a feeling that you - who write such quick responses - didn't read the content of the thread. Have you tried to perform the off-line registration lately?

1. Maybe it was blocked by any kind of Anti-Spam by your ISP/mail-client/3rd party program, usually there is an option to check that.
2. Yes, I did use both (off-/on-line) lately. No problems with both.
asyn
Title: Re: I don't receive a registration number when I try to register avast free
Post by: razorB on November 25, 2010, 02:58:58 AM
Thanks for the replies. I tried again using the online form posted by safesurf.
It worked  :) and I got the registration code to enter.

The easiest way to register online:

Avast Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)

Just type your information in...done!
Title: [RESOLVED]: I don't receive a registration number when I try to register
Post by: SafeSurf on November 25, 2010, 09:25:34 AM
Glad to hear your problem is now fixed.  :D

Now that your problem is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.


Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 25, 2010, 10:19:43 AM
I tried again ... It worked  :) and I got the registration code to enter.

The same here (after a new registration attempt)  :)
Title: [RESOLVED] Re: I don't receive a registration number when I try to register
Post by: SafeSurf on November 25, 2010, 10:29:35 AM
Xarx / Martin,

So your problem is now resolved as well?
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Xarx on November 25, 2010, 09:56:17 PM
Yes. After several attempts, one e-mail finally arrived.  ;)
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Asyn on November 25, 2010, 10:25:26 PM
Yes. After several attempts, one e-mail finally arrived.  ;)

Thanks for your feedback, Xarx...!!
asyn
Title: Re: I don't receive a registration number when I try to register avast free
Post by: Para-Noid on November 26, 2010, 05:31:09 PM
I registered during set-up and it worked fine. Try re-running the avast 5.0 free set-up. It's been known to work. And you do have thirty days.
Title: Re: I don't receive a registration number when I try to register avast free
Post by: thanhminhmcm on December 15, 2010, 07:29:39 AM
The easiest way to register online:

Avast Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)

Just type your information in...done!

thank's very much
Title: Re: I don't receive a registration number when I try to register avast free
Post by: SafeSurf on December 15, 2010, 08:58:27 AM
@ razorB,

Since your problem (and everyone else's, but you are the OP) is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)