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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: greyhaired luddite on November 24, 2010, 06:32:17 PM

Title: WINDOWS XP KEEPS LOGGING ME OFF FOLLOWING AVAST SCAN
Post by: greyhaired luddite on November 24, 2010, 06:32:17 PM

I recently downloaded avast free antivirus to my partners laptop which uses windows xp proffessional edition.

Following a quick scan (which took around 5 hours) I closed the machine down

Trying to start it again the following day I find it is constantly logging me off.

When the username and password are entered and the ok button pressed a screen opens with the message

'Your personal details are being loaded' and then promptly dumps me back to the login screen, it's like being caught in a loop.

I would be grateful for any ideas. ???

Title: Re: WINDOWS XP KEEPS LOGGING ME OFF FOLLOWING AVAST SCAN
Post by: Pondus on November 24, 2010, 06:36:16 PM

did you remove any previous installed AV before you installed avast ?

Can you start in safe mode ?