Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: St.Shadow on November 26, 2010, 09:31:18 AM

Title: [RESOLVED]Avast blocks access to WWW when WWW protection is enabled!
Post by: St.Shadow on November 26, 2010, 09:31:18 AM

Hello

Since yesterday when I reinstalled my avast I am no longer allowed to use Chrome/Mozilla. When I disable WWW protection it runs smoothly, but I guess it is important part of protection.

Could anyone help me please? Been searching on forums but haven't found anything sufficient.

Much appreciated!!!

I use Win7 Ultimate x64 and the version of Avast is 5.0.677 Free.

Title: Re: Avast blocks access to WWW when WWW protection is enabled!
Post by: SafeSurf on November 26, 2010, 09:36:22 AM

Hello St.Shadow and welcome to the forum.

Why did you reinstall Avast?  Was there a problem?  If so, please describe?

Is Avast currently working -- all shields are up and running?  Is anything in the Virus Chest?  Have you done any scans recently?

Title: Re: Avast blocks access to WWW when WWW protection is enabled!
Post by: St.Shadow on November 26, 2010, 01:35:07 PM

It had be reinstalled because one of the dll files was removed. Avast stopped working and when I reinstalled it, the WWW protection revoked access to Mozilla and Chrome and IE.

Is there any way to add an exception of the files for example? To allow Chrome/Mozilla/IE working properly?

Thanks for your time.

Title: Re: Avast blocks access to WWW when WWW protection is enabled!
Post by: St.Shadow on November 26, 2010, 07:48:24 PM

Yoooooohooooo!

Problem has been solved out, for any glitches caused by WWW Shield protection use folling utility:
http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility)

Unistall antivirus, run following utility posted above, reboot, reinstall avast - all done

It is working!