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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: trichard on December 05, 2010, 02:04:58 AM

Title: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: trichard on December 05, 2010, 02:04:58 AM

I check windows have sound enable ..... can hear windows bootup etc ...

I also check sound in Avast enable ...also enable or disable the voice oversound....

Still silent....

Any help ?

Thanks...

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: Hawk on December 05, 2010, 02:08:57 AM

Do you have "silent/gaming mode" turned on?  ???

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: schmidthouse on December 05, 2010, 02:12:11 AM

Quote from: trichard on December 05, 2010, 02:04:58 AM

I check windows have sound enable ..... can hear windows bootup etc ...

I also check sound in Avast enable ...also enable or disable the voice oversound....

Still silent....

Any help ?

Thanks...

If you look in the Gui summary make sure silent/gaming mode is not turned on..AS WELL as in the settings section under Silent/Gaming Mode make sure you do not have the check box checked. :)

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: trichard on December 05, 2010, 11:01:50 AM

No it is not on ....
Still no sound leh ...
Any idea ?

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: Asyn on December 05, 2010, 11:18:45 AM

Quote from: trichard on December 05, 2010, 11:01:50 AM

No it is not on ....
Still no sound leh ...
Any idea ?

Can you post a screenshot of your settings..??
asyn

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: trichard on December 05, 2010, 03:32:31 PM

1) Setting --- sound --- all check ..
2) setting --- slient/game mode --- all uncheck
3) Game mode --- off

Click on the sound file at the Programdata --Avast folder ..1033 .... all can hear...

When AV DB updatedd....slient .... only have the popup ..

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: Asyn on December 05, 2010, 04:25:54 PM

Quote from: trichard on December 05, 2010, 03:32:31 PM

1) Setting --- sound --- all check ..
2) setting --- slient/game mode --- all uncheck
3) Game mode --- off

Click on the sound file at the Programdata --Avast folder ..1033 .... all can hear...

When AV DB updatedd....slient .... only have the popup ..

Strange problem..! Never heard of anything similar...
You can contact avast here: http://www.avast.com/contacts
asyn

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: guestja on December 05, 2010, 05:40:57 PM

Try "repair" of Avast. (control panel - add remove programs - Avast change/remove - scroll down to repair)

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: swarnava on December 05, 2010, 05:43:03 PM

does firewall rule exclude about your sound driver..check firewall rules

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: trichard on December 05, 2010, 05:53:04 PM

Guys ... Thanks for reply ....
After spend a day ... I decided to reformat the whole com ... in clean OS... and upon install Avast ...it work .
Donno why the sound dead ...

I guess... reinstall windows  ....is the way ..

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: swarnava on December 05, 2010, 06:00:16 PM

Quote from: trichard on December 05, 2010, 05:53:04 PM

Guys ... Thanks for reply ....
After spend a day ... I decided to reformat the whole com ... in clean OS... and upon install Avast ...it work .
Donno why the sound dead ...

I guess... reinstall windows  ....is the way ..

before format try to repair avast & uninstall and reinstall your sound driver..maybe work

Title: Re: I just purchase Ver 5 Avast Internet Suite.... after install... no sound ...
Post by: bong2x on December 05, 2010, 06:27:43 PM

 ??? ??? ???

Case resolve  ;D ;D ;D

 ??? ??? ???

thanks for joining the forum trichard  8)

Regards!!!!