Avast WEBforum
Other => General Topics => Topic started by: wishoek on December 05, 2010, 10:24:54 AM
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hi
i just uninstalled my avast software on my windows 7 laptop.
i used the avast uninstall utility
and now i cannot surf the web
my laptop connects to any wireless networks but it always says , "limited or not connected". and well.
i does not connect
even when i plug the ethernet cable, i cannot surf
the nic card detects it, but it just does not connect
i restarted the pc
i did the system restore , but it says it does not complete
what else can i do
help me please
thanks in advanced
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It's not what you've un-installed but what did you install ???
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... but what did you install ???
Hi bob,
perhaps a new/another av-program???!!! ???
@wishoek
I think an avast-service is further working on your laptop, because avast is not completly uninstalled.
Try this:
Install avast again and reboot.
Then use the avast-uninstall-tool in safe mode(!!!).
Reboot.
Now use CCleaner to clean the pc from the rest of avast.
Reboot again.
Does your laptop now connect to wireless network?
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To properly uninstall avast,
First use the add/remove function in windows. Reboot and then use the avast! removal tool to remove the rest of avast!.