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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bmpbdg on December 07, 2010, 01:38:44 PM

Title: enter my registration key is failed....!!!!
Post by: bmpbdg on December 07, 2010, 01:38:44 PM
I've been successfull registration and received registration key at my email, but I can't insert my regristation key into my avast free antivirus.
i have followed the instruction at your support but I still can't finish it.
Please help me....!!!!!

Note :
I've been used avast free antivirus for a year, but I need to use it again.

Best Regards,

Bagus
Title: Re: enter my registration key is failed....!!!!
Post by: CraigB on December 07, 2010, 02:12:21 PM
Hi bmpbdg, you should be able to register though the avast gui- maintainance/registration and fill out the form with out having to enter any key's, getting key's emailed is not needed in the 5 version's.
Title: Re: enter my registration key is failed....!!!!
Post by: Pondus on December 07, 2010, 02:49:10 PM
user guide for the oline-reg here, no key only name and a valid email address

On-line registration is very simple and it's the preferred method for all users of avast Free Antivirus 5.x installed on a computer with standard Internet connectivity. To perform on-line registration follow these steps: http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459
Title: Re: enter my registration key is failed....!!!!
Post by: SafeSurf on December 07, 2010, 09:49:23 PM
To register your Avast Free:

Get Internet access and register your copy for Free: http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)
Title: Re: enter my registration key is failed....!!!!
Post by: bmpbdg on December 14, 2010, 07:15:06 PM
I've been tried all your suggestion, but I still can't online regristration. And then I've tried to reinstall Windows because my analize that my computer have been attacked by viruses, it's been seen that I can't reinstall or uninstall avast even I can't deleted/removed avast from program files. After reinstall a fresh windows XP finally I can install avast and update it.

Finally, thanks to all of your suggestion,

Note : I'am sorry if my language is very very bad, because I'm Indonesian.

My trully regards,

Bagus.
Title: Re: enter my registration key is failed....!!!!
Post by: CraigB on December 14, 2010, 08:23:15 PM
Glad that your system is now working :)