Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sears54 on August 19, 2004, 04:46:20 PM

Title: Not scanning email
Post by: sears54 on August 19, 2004, 04:46:20 PM

Please can anyone tell me how I know if Avast is in fact testing each email message? I tried the testing from GFI but nothing there happens I just get the messages without it testing each one. Please help.

Thank You In Advance

Title: Re:Not scanning email
Post by: bob3160 on August 19, 2004, 05:04:30 PM

Hi Sears54
If your using Pop3 (Outlook Express or any other POP3 E-Mail)
This should help. Click on the a :

Title: Re:Not scanning email
Post by: sears54 on August 19, 2004, 05:14:06 PM

No that is fine as far as I can tell. that was the first thing I checked. I am using Avast 4.1.418.. I have never had this problem before..I have it to show insert note for clean messages and that does not work either..Any other suggestions????

Title: Re:Not scanning email
Post by: Lisandro on August 19, 2004, 05:34:57 PM

First of all, which email program are you using?
If Outlook Express, please run Mail Protection Wizard again...

Do you have a file called ashMaiSv.exe running in background? (CTRL+ALT+DEL to see it)

Title: Re:Not scanning email
Post by: sears54 on August 19, 2004, 05:55:47 PM

I do have the  ashMaiSv running in the background and I am using Outlook Express..Please where do I find the Mail  Wizard agin.

Title: Re:Not scanning email
Post by: Eddy on August 19, 2004, 06:13:57 PM

Easy to test mail scanning. Send yourself a mail with the eicar test file.

Title: Re:Not scanning email
Post by: sears54 on August 19, 2004, 06:20:28 PM

Thanks guys I think we have the problem fixed..Thanks again for all those of you that was kind enough to help me out..  Way to go Avast Team!!

Title: Re:Not scanning email
Post by: Lisandro on August 19, 2004, 08:09:51 PM

Quote from: sears54 on August 19, 2004, 06:20:28 PM

Thanks guys I think we have the problem fixed..Thanks again for all those of you that was kind enough to help me out..  Way to go Avast Team!!

Well, we're glad...
But, please, share your knowleage so all of us could learn, help the others and so on...  ;)

Title: Re:Not scanning email
Post by: sears54 on August 19, 2004, 08:28:45 PM

I uninstalled the Avast and cleared Avast out of my registry and Rebooted. I then just reinstalled the whole program. Now It works the way it is suppose to.

Title: Re:Not scanning email
Post by: bob3160 on August 19, 2004, 08:41:20 PM

sears54
That was the hard way but at least you have it working again.
A simple Repair would probably have accomplished the same thing.

Title: Re:Not scanning email
Post by: Lisandro on August 19, 2004, 08:41:39 PM

Quote from: sears54 on August 19, 2004, 08:28:45 PM

I uninstalled the Avast and cleared Avast out of my registry and Rebooted. I then just reinstalled the whole program. Now It works the way it is suppose to.

Thanks... The old and good uninstall/install process  8)