Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: blowtorch73 on December 15, 2010, 11:34:15 AM
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Hi. Bought Avast Internet Security a couple of days ago and reading their e-mail this morning, come across :
An http key and the following info
> > Please note: We recommend making a backup of this file as the URL is valid
> for 7 days only.
>
> PLEASE DO NOT TRY TO OPEN THIS FILE BEFORE YOU HAVE INSTALLED THE PROGRAM
> ON YOUR COMPUTER!
I have deleted http and some of the numbers but have no idea of how to find a file let alone back one up . Can someone explain please and is there anything else I should be doing with this new program?>
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First, edit your post and delete the key so no one else can use it before you can.
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Thanks for that Safe Surf but to be honest I hadn't realised that I had to use the key.
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Did you have a different product of Avast?
Edit: The server is having problems; had to make 2 posts.
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Once you have purchased Avast Internet Security 5.0, you will receive an email with your license file attached to the email address specified during the purchase process. You need to have Avast Internet Security 5.0 already installed on your machine to insert the license file into the program according these instructions:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476 (http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476)
Here is the set up file for AIS – http://files.avast.com/iavs5x/setup_ais.exe (http://files.avast.com/iavs5x/setup_ais.exe)
How to install AIS:
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=566&nav=0,2 (https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=566&nav=0,2)
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Found the e-mail saying that the licence file is attached, but cannot find the attachment. E-mail states if you dont get attachment find it at the http address I posted in my earlier post. However there is no response ie the cursor does not change into a hand and remains as an arrow and the url (?) does not highlight. Will try again now.
Edit: Found the attachment but when I went to run it, I am told that it already exists.
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Got this far, but when i click on 'Insert Licence File' I'm taken to a window with pictures etc. So not sure a) how I get the file, and b) how I insert it.
(http://i452.photobucket.com/albums/qq243/doric72/xxxxxxxxxxxxxxxxxxxxxxxx.jpg)
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I see that you now have more than 20 posts which will permit you to update your profile to include signature information.
Go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.
Please see:
avast! 5.x: Inserting the license file into avast! Internet Security
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476
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above the " Insert licens file " button it say that you have a valid licens to 13 des 2011
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Does that me its all set up and ready to go pondus and I dont have to insert the licence?
I was looking for something to put in this window that appeared when I clicked on'Insert etc'.
(http://i452.photobucket.com/albums/qq243/doric72/Captureppppppppppppppppppp.jpg)
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as i can see yes.
I installed my program as trail version. after the program was up and running i just dubbel clicked the " avst licens click file " and that was it...the file find the avast program and enter by itselfe
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It depends on where you saved the licence file from your email.
I choose to save it in Documents for future reference.
Looks like you are using Vista or Windows 7 Snipping tool.
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It depends on where you saved the licence file from your email.
I choose to save it in Documents for future reference.
Looks like you are using Vista or Windows 7 Snipping tool.
Thanks for your reply. I really dont know where it was saved. It may have been a temporary folder.
Vista
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Then use the windows search function, looking for the license/avastlic file.
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I don't use Vista as per my signature.
I'll fire up the XP Pro system to see where I saved it there.
It sure would help if you updated your PROFILE as per my previous post Today at 08:52:22 AM and like DavidR' signature.
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Thank you david, is this the file that I have to back up and if so, how do I go about that?
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I see that you now have more than 20 posts which will permit you to update your profile to include signature information.
Go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.
Please see:
avast! 5.x: Inserting the license file into avast! Internet Security
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476
Sorry YoKenny, I totally missed this reply. will do as you ask now.
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Thank you david, is this the file that I have to back up and if so, how do I go about that?
From your email you need to save License.avastlic to the Documents Folder for safe keeping then you can use use the instuctions at:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476
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you need to save License.avastlic
What is this and how would I recognise it?
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What is this and how would I recognise it?
This is the avast license file. It is recognized by avast antivirus if you double click the file.
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From my XP Pro system.
I double click on the file as the insert dialog opens up.
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Thank you david, is this the file that I have to back up and if so, how do I go about that?
From your email you need to save License.avastlic to the Documents Folder for safe keeping then you can use use the instuctions at:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476
The link takes me to a site showing how to insert the licence. The e-mail is asking me to back the file up. I know where it is now but dont know how to back it up.
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The link takes me to a site showing how to insert the licence. The e-mail is asking me to back the file up. I know where it is now but dont know how to back it up.
You have backed it up as it is on your hard drive in the location that you saved it.
You could save it to a Flash Drive for further safe keeping.
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Thank you YoKenny, its just been backed up on a dvd. The e-mail advises:
"and also make a separate backup copy of it, e.g. on a CD or USB flash disc in case of hard drive failure. This file is needed to activate your avast"
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The link takes me to a site showing how to insert the licence. The e-mail is asking me to back the file up. I know where it is now but dont know how to back it up.
Backing it up it just making a copy of it (saving it) outside of the email on your hard disk.
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Backing it up it just making a copy of it (saving it) outside of the email on your hard disk.
??? in case of hard drive failure ???
??? outside of the email on your hard disk ???
Hard discs are totally beyond me David.
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The hard disk is where your OS and all your programs and data are stored. It is usually abbreviated to HDD Hard Disk Drive, so it is just the same as the hard drive term they are using.
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Hard discs are totally beyond me David.
Hard disks rarely fail but when they do it usually is a disaster you do not want to have. :o
How Hard Disks Work
http://www.howstuffworks.com/hard-disk.htm
How to Use a Flash Drive to Store Data
http://www.ehow.com/how_2019969_flash-store-data.html
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Hard discs are totally beyond me David.
Hard disks rarely fail but when they do it usually is a disaster you do not want to have. :o
How Hard Disks Work
http://www.howstuffworks.com/hard-disk.htm......... when i clicked on this one I was asked if i wanted to download something and I declined
How to Use a Flash Drive to Store Data
http://www.ehow.com/how_2019969_flash-store-data.html
Thank you for the Flash drive link YoKenny - superb!