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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rwaters on January 01, 2011, 08:21:28 PM

Title: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 01, 2011, 08:21:28 PM
I just tried to update avast! Free Antivirus from 5.0.677 to 5.1.864 and now Windows is reporting a problem with my wireless card driver, even though my wireless connection is actually working fine. I can close this dialog box but it immediately pops up again, over and over.

I first tried reinstalling the wireless card driver but that did not correct the problem. I then completely uninstalled Avast 5.1.864, rebooted, and the problem went away. When version 5.1.864 was reinstalled (from the standalone installer) the problem returned. I even tried temporarily disabling all shields but this had no effect. I then completely uninstalled version 5.1.864 again, rebooted, and then installed the previous 5.0.677 version, after which the Windows error no longer appeared. So this seems to indicate a compatibility problem between the new version 5.1.864 and this Dell driver.

Here is information about my system:

     Dell Inspiron 1525 laptop
     Windows Vista Home Premium 32-bit, fully patched
     Dell 1395 wireless card
     Dell wireless driver version 4.170.77.3

For now, I have "downgraded" to avast! version 5.0.677. Has anyone else experienced this issue?

Ray
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: pickers101 on January 01, 2011, 11:19:26 PM
Hi found exactly the same problem on my dell vostro 1500

same solution I followed this morning

I use the 1390 mini card with driver version 4.170.77.3 which is the same
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 01, 2011, 11:34:20 PM
Hi found exactly the same problem on my dell vostro 1500

same solution I followed this morning

I use the 1390 mini card with driver version 4.170.77.3 which is the same

I'm glad (I think) to know that it's happening to others and that the problem can be reproduced by someone else.

Thanks,

Ray
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 01, 2011, 11:36:26 PM
Hey and warm welcome to the forum! :)

The first thing I would is to reinstall the drivers. you could also try to add it in avast exclusion.

Enjoy your stay! :)

Regards,
              Tenko
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: pickers101 on January 01, 2011, 11:57:38 PM
Hi and thanks for the welcome.

When reinstalling the drivers is that after reapplying the update to avast??

as will be trying this right now and also adding to exceptions

many thanks
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 02, 2011, 12:03:21 AM
It would be a good idea reinstall the driver after updating Avast; we will be able to see what it the reason to this problem.

If the problem remain try to add it in exeptions

Regards,
              Tenko
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 02, 2011, 12:17:15 AM
It would be a good idea reinstall the driver after updating Avast; we will be able to see what it the reason to this problem.

If the problem remain try to add it in exeptions

Regards,
              Tenko

I did try reinstalling the wireless card driver and I'm afraid that did no good. And since this problem has never been experienced with any earlier version of Avast, I'm not inclined to try working around this problem by adding any exceptions. I believe this is a bug, and hopefully Alwil will find the cause and fix it. In the meantime, I'll stick with version 5.0.677, which works.

But thanks for the suggestion.

Ray
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 02, 2011, 12:20:39 AM
i am sorry if I misunderstood you. Stay with the version that you're using :) Many seem to have problems with the newest version of avast.

Regards,
              Tenko
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: muncle on January 02, 2011, 12:49:33 AM
I can confirm the same problem with dell inspiron 1525 using 1390 mini card with driver version 4.170.77.3 on avast 5.1.864 also have yahoo weather widget crashing since upgrade.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 08:14:58 PM
This question is for a member of the Avast team:

I've been following the forums since the release of version 5.1.864 and see that a new build is due out in a day or so. I've also noted that at least two other Dell laptop users have confirmed the bug reported in my original post. Will the new build fix this problem? If so, I'll try the next update but if not I'll either stick with 5.0.677 or maybe change to another A/V (which I really don't want to do).

Thanks.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: 2nd base on January 03, 2011, 08:21:13 PM
I've installed the new build on several laptops since it was released.

Ironically, the only ones that it causes issues on are Dell laptops.Cannot even get the computer to run or even boot. If I unistall the thing they run fine so I'm just leaving the older version on them for now.

Although one of them I had to install Norton on because they didn't trust Avast! after the problems.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 08:30:59 PM
I've installed the new build on several laptops since it was released.

Ironically, the only ones that it causes issues on are Dell laptops.Cannot even get the computer to run or even boot. If I unistall the thing they run fine so I'm just leaving the older version on them for now.

That's very bad news indeed. I know the Avast team is working on other problems related to this latest build but there was no response from them on this particular bug. I was hoping someone from Alwil would confirm whether this bug will be fixed in the next build or not. With as large a customer base as Dell has, this should be a priority, I would think.

I'm not sure I'm willing to just update and hope the next time around. Maybe I'll get an an official answer soon.

Thanks for the reply.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 03, 2011, 08:43:03 PM
That's the exact problem that I have described here => http://forum.avast.com/index.php?topic=68702.0



I really hope that the Avast staff will fix those problems because they are really important (messing with drivers IS a big issue).


Btw, how do you downgrade avast ? Because the only links that I find are for the 864 release.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 08:47:01 PM
That's the exact problem that I have described here => http://forum.avast.com/index.php?topic=68702.0

Thanks. This is further confirmation that I'm not imagining things.  :)
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 03, 2011, 08:49:34 PM
That's the exact problem that I have described here => http://forum.avast.com/index.php?topic=68702.0

Thanks. This is further confirmation that I'm not imagining things.  :)


Heheheh, Dell users should always team up :D
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 08:53:34 PM
Btw, how do you downgrade avast ? Because the only links that I find are for the 864 release.

Do a complete uninstall of version 5.1.864 as described in various posts. Then get the 5.0.677 version from the FileHippo site:

http://www.filehippo.com/download_avast_antivirus/8292/

I've always found FileHippo to be a reliable download site, and they keep old versions as well.

I hope this helps.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 03, 2011, 09:00:32 PM
Thanks! I was expecting an hidden link directly on the avast website, but Filehippo is perfect also.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 09:02:19 PM
Thanks! I was expecting an hidden link directly on the avast website, but Filehippo is perfect also.

You're welcome!
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 03, 2011, 09:41:00 PM
Does anybody how to save the custom scan profiles that a user create ?

I'm lazy to reconfigure them after the downgrade.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: 2nd base on January 03, 2011, 10:16:31 PM
I've installed the new build on several laptops since it was released.

Ironically, the only ones that it causes issues on are Dell laptops.Cannot even get the computer to run or even boot. If I unistall the thing they run fine so I'm just leaving the older version on them for now.

That's very bad news indeed. I know the Avast team is working on other problems related to this latest build but there was no response from them on this particular bug. I was hoping someone from Alwil would confirm whether this bug will be fixed in the next build or not. With as large a customer base as Dell has, this should be a priority, I would think.

I'm not sure I'm willing to just update and hope the next time around. Maybe I'll get an an official answer soon.

Thanks for the reply.

They'll deal with their own shortcomings. They always do and I certainly wouldn't think twice about the update. Just watch what advice you take. It seems like there are alot of folks who are more concerned with posting a few hundred of the same old line in order to become one of those "evangelists". Make's one wonder just  how literate some of the testers are. ::)
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 03, 2011, 10:38:09 PM
Quote
They'll deal with their own shortcomings. They always do and I certainly wouldn't think twice about the update. Just watch what advice you take. It seems like there are alot of folks who are more concerned with posting a few hundred of the same old line in order to become one of those "evangelists". Make's one wonder just  how literate some of the testers are. ::)

I'm hoping Alwil will rise to the occasion as they always do. I'm not questioning so much whether this problem will get fixed; it's more of question of where it is in the list of priorities and whether the fix comes in the next build or not. I know I can always update to find out whether a particular bug has been eliminated or not, but that is something of a pain if the problem is still there after the update.

If I'm not too lazy when the new build comes out, I'll probably take my chances.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: robinb on January 04, 2011, 12:32:10 AM
please let us know when this problem with dell laptops are fixed so i can update my clients who have dell laptops
I have sent out an email for them not to do the upgrade until i hear in here that it is fixed.

robin
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: phzombie on January 04, 2011, 05:01:29 AM
Hey guys, I've been having this exact problem. Any advice on how to downgrade until something gets fixed? I'd rather not download from a site I don't really know about-- Is there an official download somewhere on the Avast website?
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: DavidR on January 04, 2011, 05:20:39 AM
Hey guys, I've been having this exact problem. Any advice on how to downgrade until something gets fixed? I'd rather not download from a site I don't really know about-- Is there an official download somewhere on the Avast website?

There is little point in posting me too posts all over, monitor any similar topics and try what has been suggested in the other topic you started.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 04, 2011, 03:45:19 PM
Hey guys, I've been having this exact problem. Any advice on how to downgrade until something gets fixed? I'd rather not download from a site I don't really know about-- Is there an official download somewhere on the Avast website?

See my post above in this same thread:

http://forum.avast.com/index.php?topic=68625.msg577920#msg577920

I don't believe Alwil makes old versions available on its website so I doubt you have any choice but to go to a general download site. FileHippo has always been a reputable site in my experience.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: robinb on January 04, 2011, 06:10:03 PM
can we get an answer from AVAST please to see if they are working on a fix?
I would hate to move my clients to another AV who are on laptops- all of them have Dell
robin
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 04, 2011, 07:24:08 PM
why don't you try to downgrade avast by uninstalling the version that you have and download Avast 5.0.677

Regards,
              Tenko
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 04, 2011, 07:37:40 PM
why don't you try to downgrade avast by uninstalling the version that you have and download Avast 5.0.677

Regards,
              Tenko
Please stop telling people to downgrade.  :(
That fixes nothing and only prolongs the amount of time that it takes to work out any missed bugs.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 04, 2011, 07:41:10 PM
Quote
Please stop telling people to downgrade.  :(
That fixes nothing and only prolongs the amount of time that it takes to work out any missed bugs.

If downgrading (or going back to the previous stable version) is the only way to get a system functional again while bugs are being worked out, does a user really have any other choice? I don't see how getting my system working again is going to slow down the Alwil developers. Speaking only for myself, if my system has been crippled by a new software update then I'm not really going to be interested in keeping it on my system and looking for any additional bugs.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 04, 2011, 08:23:47 PM
why don't you try to downgrade avast by uninstalling the version that you have and download Avast 5.0.677

Regards,
              Tenko
Please stop telling people to downgrade.  :(
That fixes nothing and only prolongs the amount of time that it takes to work out any missed bugs.

do you seriously think I do this because I want have fun or whatever? No I do it becasue Avast 5.0.677 work well on their machine. Could you please give me the bug report?

I really hope you understand what my intention are when I tell people to downgrade to Avast 5.0.677.

[at] rwaters: Thanks for understanding what my intention are and I hope your machine is working.

Regards,
                Tenko
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 04, 2011, 08:38:28 PM
Quote
[at] rwaters: Thanks for understanding what my intention are and I hope your machine is working.

Regards,
                Tenko

I'm back up now; thanks for asking. I originally went back to the 5.0.677 version but there is a workaround using 5.1.864. If you uninstall (not disable) the Behavior Shield after updating to the new version, the wireless driver conflicts go away. But I can certainly understand not wanting to tell customers that they are operating with a workaround, so I would probably ask them to stay with the previous (stable) version for now.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 04, 2011, 08:43:30 PM
why don't you try to downgrade avast by uninstalling the version that you have and download Avast 5.0.677

Regards,
              Tenko
Please stop telling people to downgrade.  :(
That fixes nothing and only prolongs the amount of time that it takes to work out any missed bugs.

I think you are only making one mistake: we are NOT beta testers.

We are end users that want their system to be stable.

We have just hit the "update program" button on the GUI, we haven't signed anything saying "yeah we want a buggy program in order to find bugs related to drivers and other software".
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 04, 2011, 11:47:45 PM
On my Dell Vostro 1700, I'll do without the Behavioral Shield
till the problem is fixed but enjoy the updated and latest version.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: KingKull on January 05, 2011, 03:50:26 AM
We had this issue on an Inspiron E1505...I just disabled Windows error reporting. No more notifications...
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 04:00:31 AM
We had this issue on an Inspiron E1505...I just disabled Windows error reporting. No more notifications...

Of course, this merely hides the problem and will also hide any other legitimate Windows notifications. If you want to stay with the new 5.1.864 version instead of going back to the previous 5.0.677 version, I'd recommend re-enabling Windows notifications and uninstalling the new Behavior Shield instead.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 05, 2011, 09:43:45 AM
bob... I want to see how avast bug report look like. If you don't want to share it here please me PM

Thanks

Regards,
              Tenko

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Rednose on January 05, 2011, 10:21:22 AM
Personaly I never use Avast! Support to report bugs. I do that here on the forum and notify an Avast! Developer about it. But sometimes it is easier to troubleshoot a bug in a one to one conversation, like I had with Petr in the past :)

Greetz, Red.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 05, 2011, 11:49:22 AM
Quote from KingKull
Quote
If you want to stay with the new 5.1.864 version instead of going back to the previous 5.0.677 version, I'd recommend re-enabling Windows notifications and uninstalling the new Behavior Shield instead.
Disabling it is easier then you only need to reactivate it once the problem is solved.
You'll also need to make a change in the settings - status bar - uncheck behavior shield monitoring.
By doing that you will not get the warning that your system isn't secure which is usually displayed when one or more shield are off.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Darth.Mikey on January 05, 2011, 12:09:48 PM
Bob most users are reporting that even if you disable the Behavior Shield the problems still remain. Apparently only a complete un-install of the Behavior Shield fixes it...
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: NON on January 05, 2011, 12:12:01 PM
Bob most users are reporting that even if you disable the Behavior Shield the problems still remain. Apparently only a complete un-install of the Behavior Shield fixes it...
+1

As far as my experience, this 0xC0000005 error does not go away with Behavior Shield disabled, you have to uninstall Behavior Shield. :(

Have both of you tried what was suggested by NON, uninstall the behaviour shield element ?
Windows add remove programs, Avast xxx, click the Change/Remove button, click the Change section from the new window and uncheck the Behaviour Shield entry, OK your way out and reboot.

That fixed it for me as well. Good call, NON. After my original install attempt, I disabled the Behavior Shield but did not uninstall it.

Hopefully, this will give the developers something to work with.

Thanks, guys.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 05, 2011, 02:19:48 PM
I haven't had any more problems since disabling the behavior shield.
If I do, I'll report back after I uninstall the shield. For now it's just disabled
and this is being posted from that Dell Vostro 1700.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 03:33:33 PM
I haven't had any more problems since disabling the behavior shield.
If I do, I'll report back after I uninstall the shield. For now it's just disabled
and this is being posted from that Dell Vostro 1700.


Bob, you are the exception to the rule. If you read the numerous posts on this issue, no one else has been able to correct this problem by simply disabling the Behavior Shield, rather than uninstalling it. If this works for you, then great, but it's very unlikely that it will work for others. Disabling the shield definitely did not work for me.

Out of curiosity, what wireless card do you have in your Vostro?
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: c0ldy on January 05, 2011, 04:55:42 PM
Just to say: uninstalling behaviour shield fixed my problems too.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Nesivos on January 05, 2011, 06:04:17 PM
Quote
Release Date:2/1/2009
Version:   4.170.77.3 (Driver); 4.170.77.18 (Application), A22-1
Download Type:   Driver   
File Format:   Hard Drive
File Size:   58 MB
http://bit.ly/h3u08p (http://bit.ly/h3u08p)

The driver is almost two years old.

Have you used a program like DriverMax to see if there is a more current version of the driver?

Also, what Windows OS are you using?  I don't believe that you mentioned.

Also if you go here and look at the list of computers for the Broadcom Wireless 1395 driver the Dell Inspiron 1525 is not on the list

http://bit.ly/dEzDXb (http://bit.ly/dEzDXb)

Just asking :)
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 07:00:42 PM
Quote
Release Date:2/1/2009
Version:   4.170.77.3 (Driver); 4.170.77.18 (Application), A22-1
Download Type:   Driver   
File Format:   Hard Drive
File Size:   58 MB
http://bit.ly/h3u08p (http://bit.ly/h3u08p)

The driver is almost two years old.

Have you used a program like DriverMax to see if there is a more current version of the driver?

Also, what Windows OS are you using?  I don't believe that you mentioned.

Also if you go here and look at the list of computers for the Broadcom Wireless 1395 driver the Dell Inspiron 1525 is not on the list

http://bit.ly/dEzDXb (http://bit.ly/dEzDXb)

Just asking :)


Who is this question directed to?

This driver is the latest that Dell offers for cards based on that particular Broadcom chip set, and there are many Dell models that use these cards. The fact that this driver doesn't appear in the list of drivers for the Inspiron 1525 simply means that Dell didn't bother to update the 1525 page on their website. And there is no way I'm going to trust sites or applications like DriverMax when it comes to hardware drivers. I'm going to get those from the vendor's website, no matter how "old" they are.

From reading some of your other posts you seem to think that every problem a user has with Avast is a driver issue, but that's absurd. With all due respect, Nesivos, this conversation is really a waste of time because this particular issue is not a driver problem. It has been traced to an issue with the new Behavior Shield and it is being worked on. Let's just wait for a new build and see what happens.

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: urlnts on January 05, 2011, 08:19:27 PM
Does anyone have an idea as to when there will be a  new 5.1.864 build to alleviate these Dell/Vista WLAN and Solutions problems? 
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 08:24:39 PM
Does anyone have an idea as to when there will be a  new 5.1.864 build to alleviate these Dell/Vista WLAN and Solutions problems? 

I'm just a user like you so I don't have the "inside track" on this. Some other threads indicate we might see a new build around the end of this week, but the real answer is that it will be released when Alwil feels like it is ready.

I think we just need to be patient now.

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Nesivos on January 05, 2011, 08:52:14 PM
Quote
Release Date:2/1/2009
Version:   4.170.77.3 (Driver); 4.170.77.18 (Application), A22-1
Download Type:   Driver   
File Format:   Hard Drive
File Size:   58 MB
http://bit.ly/h3u08p (http://bit.ly/h3u08p)

The driver is almost two years old.

Have you used a program like DriverMax to see if there is a more current version of the driver?

Also, what Windows OS are you using?  I don't believe that you mentioned.

Also if you go here and look at the list of computers for the Broadcom Wireless 1395 driver the Dell Inspiron 1525 is not on the list

http://bit.ly/dEzDXb (http://bit.ly/dEzDXb)

Just asking :)


Who is this question directed to?

This driver is the latest that Dell offers for cards based on that particular Broadcom chip set, and there are many Dell models that use these cards. The fact that this driver doesn't appear in the list of drivers for the Inspiron 1525 simply means that Dell didn't bother to update the 1525 page on their website. And there is no way I'm going to trust sites or applications like DriverMax when it comes to hardware drivers. I'm going to get those from the vendor's website, no matter how "old" they are.

From reading some of your other posts you seem to think that every problem a user has with Avast is a driver issue, but that's absurd. With all due respect, Nesivos, this conversation is really a waste of time because this particular issue is not a driver problem. It has been traced to an issue with the new Behavior Shield and it is being worked on. Let's just wait for a new build and see what happens.



I am not so sure why you got so defensive over the driver issue.

I have two Dell computers on my network and had two Dells before these new ones.

I haven't used Dell to update my drivers for years.

DriverMax works great.

Also you didn't say which operating system you are using?

I will say that I used XP for years but it is now outdated, insecure and just creates too many problems to continue to use

Vista is a nothing more than Windows 7 Beta.   

So using Vista is also problematic.

Also I don't recall, and I may have missed it, what Firewall are you using?

Good luck
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: urlnts on January 05, 2011, 08:59:15 PM

~~~Vista is a nothing more than Windows 7 Beta.   

So using Vista is also problematic.~~~
------------------------------------------------------------
Vista is almost 5 years old and I have never had problems like this with any other A/V or any drivers ,what do you mean problematic?
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Nesivos on January 05, 2011, 09:01:05 PM
One other comment on this.

Just because a software problem goes away when you turn off a feature in a software product in this case the BS in Avast that does not mean that the problem is with the feature of the software that was turned off.

That software and that feature could be working correctly but the conflict with that feature is caused by a bug in the other software that is in conflict with the feature.

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: muncle on January 05, 2011, 09:11:16 PM
@Nesivos  Do you use comodo by any chance because you sure do sound like one of their fanboys always quick to put the problem on the user or a driver issue instead of the program its self as far as my drivers go and vista also i have never had a problem with either of them till this new version of avast so i am to believe the problem is avast not my system.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 09:36:59 PM
I am not so sure why you got so defensive over the driver issue.

I'm not defensive. You'll just never convince me that changing my wireless card driver is going to make any difference.

Quote
I have two Dell computers on my network and had two Dells before these new ones.

I haven't used Dell to update my drivers for years.

DriverMax works great.

That's your choice. It doesn't have to be mine.

Quote
Also you didn't say which operating system you are using?

I will say that I used XP for years but it is now outdated, insecure and just creates too many problems to continue to use

Vista is a nothing more than Windows 7 Beta.  

So using Vista is also problematic.

So upgrading to Windows 7 will fix my problem (assuming that changing my wireless card driver doesn't)? [a rhetorical question only -- no reply needed]

Quote
Good luck

Thanks, but I know what the solution to my problem is, and that is to wait for the next build.

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 05, 2011, 10:24:07 PM
Update:
I use a program called DriverMax (http://www.drivermax.com/) and just checked on the latest driver for:
DellWireless 1390 WLAN Mini-Card (made by Broadcom)
the latest signed release is version 5.100.249.2

That unfortunately wasn't what was on my system.
I allowed DriverMax to do the update, restarted the Behavioral Shield in avast!5.1,
rebooted the system and had no internet connection. :(

Before any says: "I told You So" ---   I now did a complete shutdown,
waited a few seconds, started the system up again and viola,
Behavioral Shield is working and, I'm on line.  :) :) :)
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Vlk on January 05, 2011, 10:34:24 PM
Please see here (http://forum.avast.com/index.php?topic=68927.0).

Thanks
Vlk
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 11:03:58 PM
Please see here (http://forum.avast.com/index.php?topic=68927.0).

Thanks
Vlk

Thanks, Vlk. This new build has resolved my problem.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 05, 2011, 11:07:38 PM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 06, 2011, 05:41:05 AM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 06, 2011, 05:45:39 AM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)


No thanks -- "if it ain't broke, don't fix it!"  :)

Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 06, 2011, 05:47:05 AM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)


No thanks -- "if it ain't broke, don't fix it!"  :)


Why aren't you still using DOS ???
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 06, 2011, 06:30:08 AM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)


No thanks -- "if it ain't broke, don't fix it!"  :)


Why aren't you still using DOS ???

Is this a serious question??? Do you really think an unnecessary driver update is the same as moving to a new operating system? If so, I'm beginning to understand why we aren't communicating -- we see the world in vastly different ways.

Here is a challenge for you: Do you know exactly what got "fixed" in the "updated" driver version you are referring to? In other words, do you really know why you updated? Well, I did a little homework and the 5.x versions of this driver just added support for countries that I don't live in. There is absolutely no reason why I need to install this driver when the one I have works fine (in the USA).

If you and others want to tweak your systems like this, that's entirely up to you. But I don't care for the "evangelists" continuing to try selling me something I don't want. Can we just let this thread die? I started the thread because I had a bug to report, and now that Alwil has fixed the bug I really don't have anything else to say on this topic.

Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bob3160 on January 06, 2011, 10:51:54 AM
Quote
But I don't care for the "evangelists" continuing to try selling me something I don't want.
I haven't tried to sell you anything simply stated that there was a new signed driver available.
If you in your wisdom have decided not to update to the new version, then so be it.
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: DavidR on January 06, 2011, 04:33:24 PM
<snip>
No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)


No thanks -- "if it ain't broke, don't fix it!"  :)

Sorry Bob and Nesivos, I too am of the old school of if it isn't broke don't fix it.

Placing DOS into the same argument just shows how weak the argument is. First it isn't a driver but a program/programming language and second it is outdated and no longer updated or serving the purpose (e.g. its sort of broken).

I have had this system for two years and it is running sweet as a nut and I haven't gone seeking out newer drivers. If I get an issue with a driver, graphics, etc. if confirmed the problem is with the driver then do I seek out new/updated drivers. How many times have you flashed your BIOS as that should follow the same logic.

Programs too have drivers, but I rely on keeping my programs up to date and if that update replaces a driver there has to have been a reason, not just that there is a newer one.
Title: Re: Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Nesivos on January 06, 2011, 05:18:35 PM
@Nesivos
@bob3160

See this post:

http://forum.avast.com/index.php?topic=68927.msg579118#msg579118

No other changes to my system were needed (or desired); the new Avast version fixed my problem, as I suspected it would.
It's still a good idea to upgrade your driver.  :)


No thanks -- "if it ain't broke, don't fix it!"  :)


Why aren't you still using DOS ???

Is this a serious question??? Do you really think an unnecessary driver update is the same as moving to a new operating system? If so, I'm beginning to understand why we aren't communicating -- we see the world in vastly different ways.

Here is a challenge for you: Do you know exactly what got "fixed" in the "updated" driver version you are referring to? In other words, do you really know why you updated? Well, I did a little homework and the 5.x versions of this driver just added support for countries that I don't live in. There is absolutely no reason why I need to install this driver when the one I have works fine (in the USA).

If you and others want to tweak your systems like this, that's entirely up to you. But I don't care for the "evangelists" continuing to try selling me something I don't want. Can we just let this thread die? I started the thread because I had a bug to report, and now that Alwil has fixed the bug I really don't have anything else to say on this topic.



XP was working fine for me.

I still upgraded to Windows 7. :)

Thank you.

Let me tell you about an experience I had with a Realtek audio driver.

I did not notice any problems with my audio.

However, I upgraded to the latest Realteck audio driver and guess what.

The sound quality of the audio improved immensely once I upgraded.

Vendors don't normally upgrade their software unless the upgrade is an improvement.

Maybe you upgrade the Broadcom driver and your wireless connection becomes more secure as a result even though it appears to be working fine without the upgrade.

People who stay with outdated software rather than upgrade do so at their own risk.

In my humble opinion, it is better to stay current rather than keep something old even if you think it is working, unless you can't afford the upgrade which is not the case with the Broadcom wireless driver.


Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 06, 2011, 07:44:49 PM
I think it's better to update when it's necessary. and thumps up for rwaters. Just to inform you...  This guys knows what he is saying and doing.

Cheers :)
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: robinb on January 06, 2011, 07:57:24 PM
I agree, why update drivers if there are no problems now. If you found you were having a problem  with a particular driver, then of course update the drivers.  Sometimes updating the drivers could make it worse not better.  My motto is what works now do not fix!
If an antivirus program or antispyware program caused the problem that is what needs to be fixed- not the driver that has been working for you until you installed an upgrade or update to these programs

robin
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: 2nd base on January 06, 2011, 08:14:56 PM
Folks should always keep their hardware up to date.
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: Tenko on January 06, 2011, 08:20:41 PM
Can we start a new thread with "should we update our hardware driver?" as title and discuss there? I can start it if you want.

Regards
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: 2nd base on January 06, 2011, 09:50:50 PM
Nope. It's common sense. No thread required.
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: logos on January 06, 2011, 10:17:20 PM
no need to quote a spam post ::) can you delete the quoted part, it contains links etc...

>>> next time use the report button instead. No need to even comment spam stuff.
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: bravepuppy on January 09, 2011, 04:24:13 AM
Very simple solution (that took me only five hours to find online) to this extremely infuriating problem.

Through your control panel enter Avast's uninstall feature. Only instead of uninstall, select "change."

Uncheck (i.e. deactivate) the "Behavior Shield." If I recall, you then have to restart your computer.

Problem solved.
Title: Re: [Resolved] Version 5.1.864 conflict with Dell 1395 wireless card driver
Post by: rwaters on January 09, 2011, 05:39:25 AM
Very simple solution (that took me only five hours to find online) to this extremely infuriating problem.

Through your control panel enter Avast's uninstall feature. Only instead of uninstall, select "change."

Uncheck (i.e. deactivate) the "Behavior Shield." If I recall, you then have to restart your computer.

Problem solved.

Yes, that is the solution if you are running version 5.1.864. This was pretty well documented earlier in this thread.

But if you update to the pre-release version 5.1.874 then you can leave the Behavior Shield installed. Check the following thread, which has download links for the pre-release version.

http://forum.avast.com/index.php?topic=68927.0