Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: patclash on January 03, 2011, 06:19:18 PM
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Hi,
I've update Avast from 5.0.677 to 5.1.864 and since my apps from http://portableapps.com/ on an external drive doesn't work :-\
I have the message : there is no disk in the driver A ; when I insert a empty floppy disk in the driver the apps work :o
(I have try on 2 different PC running with Win XP SP3)
So I try to uninstall the 5.1.864 version and reinstall the 5.0.677 version and now all the apps work fine again (Firefox Portable, Thunderbird Portable)and no more message box ::)
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Did you restart the computer after the update to 5.1.864 ?
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Did you restart the computer after the update to 5.1.864 ?
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Yes I do and this for the two machines ::)
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Did you restart the computer after the update to 5.1.864 ?
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Yes I do and this for the two machines ::)
Hi Patclash,
What is your installed avast on your system?
If you are using AIS, maybe you should check the firewall for application rule.
cheers,
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I have the avast free version installed ::)
Note : I have do a fresh installation of Mozilla Firefox, Portable Edition (http://portableapps.com/apps/internet/firefox_portable) on a usb stick (Corsair):
with Avast Free version 5.0.677 this work perfectly;
with Avast Free version 5.1.864 : I have the message box (there is no disk in driver A...) and the pc freeze if I try to close this message box
Thanks for your attention
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The machine is freezing even after doing an uninstall and clean install of 5.1.864, and you rebooted after installing?
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The machine is freezing even after doing an uninstall and clean install of 5.1.864, and you rebooted after installing?
I will try this a bit later today ;)
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I will try this a bit later today ;)
This was a question I asked of you.
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when I insert a empty floppy disk in the driver A there is no message box and no freeze ::)
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when I insert a empty floppy disk in the driver A there is no message box and no freeze ::)
And this is using which version? v.677 or v.5.1? Or having done an uninstall and clean install of 5.1?
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when I insert a empty floppy disk in the driver A there is no message box and no freeze ::)
And this is using which version? v.677 or v.5.1? Or having done an uninstall and clean install of 5.1?
this is with the 5.1.864 version ; (no problem with the 5.0.677 version that I have installed after uninstalled the 5.1.864 version and reboot)
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So your problem is fixed now?
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So your problem is fixed now?
no :(
so I uninstall the version 5.0.677 , reboot the pc;
then I reinstall version 5.1.864 and reboot;
same thing :(
(http://uppix.net/d/b/d/1370d856897ffc61204f01eacf71dt.jpg) (http://uppix.net/d/b/d/1370d856897ffc61204f01eacf71d.html)
if I try to close or clic on "annuler" or "continuer" of this box the pc freeze;
when I insert an empty floppy disk in A and clic on "recommencer"(try again)or clic on the [X] the message box disappears and FirefoxPortable open and work normaly.
This doesn't produce with the previous version 5.0.677 of Avast;
so there is a bug in the 5.1.864 version.
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The reason you are still having problems is because you need to uninstall and do a clean install following these steps:
1. Save a copy of newest version of Avast (5.0.864) and save it to your HDD:
Free – http://files.avast.com/iavs5x/setup_av_free.exe (http://files.avast.com/iavs5x/setup_av_free.exe)
2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility) and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (http://Safe Mode) (hit F8 repeatedly) and run the Avast Uninstall Tool. If you had a previous product or version of Avast on your machine, uninstall it at this time (4.0, 5.0, etc.).
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy Free.
Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)
9. Update the Avast definitions.
Let me know how this works for you. Thank you.
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The reason you are still having problems is because you need to uninstall and do a clean install following these steps:
1. Save a copy of newest version of Avast (5.0.864) and save it to your HDD:
Free – http://files.avast.com/iavs5x/setup_av_free.exe (http://files.avast.com/iavs5x/setup_av_free.exe)
2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility) and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (http://Safe Mode) (hit F8 repeatedly) and run the Avast Uninstall Tool. If you had a previous product or version of Avast on your machine, uninstall it at this time (4.0, 5.0, etc.).
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy Free.
Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)
9. Update the Avast definitions.
Let me know how this works for you. Thank you.
I do all the steps (1 to 9) you tell me :
It always the same after this :(
(same message box when I try to run Firefox Portable or other portable apps on the usb stick)
note: Firefox desktop version run without problem
note 2 : I can access of the file in my usb sticks without trouble
note 3 : if I install Firefox Portable on my second internal hard drive , it run well (no message box)
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I use PA.c as well without problems, however this is on vista and 7, systems without a floppy drive. The way I see it is that something to do with avast is accessing the floppy drive when you try to run one of the apps.
I can access of the file in my usb sticks without trouble
Does this mean you can open other files etc. besides the PA.c apps?
EDIT: a bit of a long shot, but this setting refers to floppy disks:
open avast! --> 'Real Time Shields' tab --> 'File System Shield' tab --> 'expert settings' --> 'Scan when attaching' tab --> UNcheck 'Scan diskette boot sectors...'
Like I said, long shot, but worth a try.
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I use PA.c as well without problems, however this is on vista and 7, systems without a floppy drive. The way I see it is that something to do with avast is accessing the floppy drive when you try to run one of the apps.
I can access of the file in my usb sticks without trouble
Does this mean you can open other files etc. besides the PA.c apps?
yes ::)
note 3 : if I install Firefox Portable on my second internal hard drive , it run well (no message box)
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I use PA.c as well without problems, however this is on vista and 7, systems without a floppy drive. The way I see it is that something to do with avast is accessing the floppy drive when you try to run one of the apps.
I can access of the file in my usb sticks without trouble
Does this mean you can open other files etc. besides the PA.c apps?
EDIT: a bit of a long shot, but this setting refers to floppy disks:
open avast! --> 'Real Time Shields' tab --> 'File System Shield' tab --> 'expert settings' --> 'Scan when attaching' tab --> UNcheck 'Scan diskette boot sectors...'
Like I said, long shot, but worth a try.
I have also try this, but no changes :(
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This was a bug in behavior shield - we've already fixed it, thanks for report.
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I just update to 5.1.874 version : all work well again 8)
Many thanks for your work ;)
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Glad things are working for you. Let us know if any issues return. If all goes well after a few days and you feel that your issue is resolved, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed.
Feel free to come back any time you need help, to learn something new, or just to ask questions. We are here 24/7 for your convenience. Thank you. :)
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This issue is still present in 5.1.889. I had to disable the behaviour shield to sort it out.
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I am having the same issue as hvf.
This issue is still present in 5.1.889. I had to disable the behaviour shield to sort it out.