Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Hopper15 on January 04, 2011, 06:39:54 AM

Title: [Resolved]virus definition version
Post by: Hopper15 on January 04, 2011, 06:39:54 AM

I updated to 5.1.864 fine.

But the virus definition version is asking for an update, but it won't allow me to update.  Anyone having the same problem?

Title: Re: virus definition version
Post by: swarnava on January 04, 2011, 07:05:49 AM

what is your VPS? our latest VPS is 110103-1..

Title: Re: virus definition version
Post by: Hopper15 on January 04, 2011, 07:15:21 AM

Okay all fixed. Windows add remove programs, Avast xxx, click the Change/Remove button, click the Change section from the new window and uncheck the Behaviour Shield entry, OK your way out and reboot.

Problem solved.

Title: [RESOLVED] Re: virus definition version
Post by: SafeSurf on January 04, 2011, 07:18:37 AM

Now that your issue is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.

Title: Re: [Resolved]virus definition version
Post by: DavidR on January 04, 2011, 04:21:19 PM

I doubt this was the resolution, but a happy coincidence yes, as the Behaviour Shield has nothing to do with updates and nor does it have any interaction with avast updates.

What might have pointed to the true cause would have been the full text of any error message relating to the failed update.

Title: Re: [Resolved]virus definition version
Post by: ronnycopeh on January 04, 2011, 05:44:04 PM

having the same issue, Avast (Virus definition version !110103-1 update) but when I update its says (Already up to date(current version 110104-0)

Title: Re: [Resolved]virus definition version
Post by: DavidR on January 04, 2011, 06:16:43 PM

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. This has in the past resolved this out of sync issue between reported and actual VPS version. You may need to reboot after the repair.

Title: Re: [Resolved]virus definition version
Post by: ronnycopeh on January 04, 2011, 06:28:42 PM

Thanks DavidR, a quick repair and reboot did the trick, thanks you guys for all your help.