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Other => General Topics => Topic started by: lopez on January 07, 2011, 03:03:30 PM

Title: como puedo reinstalar la aplicacion
Post by: lopez on January 07, 2011, 03:03:30 PM

al abrir avast5.0.677 me encuentro desde hace unos días con un mensaje que me dice que no se puede abrir ya que la configuración es incorrecta y que vuelva a reinstalar la aplicacion . que puedo hacer?
gracias

Title: Re: como puedo reinstalar la aplicacion
Post by: Pondus on January 07, 2011, 03:11:44 PM

International zone  http://forum.avast.com/index.php?board=21.0

Title: Re: como puedo reinstalar la aplicacion
Post by: Lisandro on January 08, 2011, 02:38:47 PM

I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.