Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: C.R. on January 07, 2011, 11:52:49 PM

Title: Please, remove my site from infected
Post by: C.R. on January 07, 2011, 11:52:49 PM

Hello

I'm the owner of website and this site is marked as infected on
avast.

The site was hacked month ago, but we fixed everything withing few
hours.

You can check it's clean on google safebrowsing and virustotal

Could you please remove our site from infected ones on avast?
We are getting complains from our site's users who can't view it because of avast

thanks

Title: Re: Please, remove my site from infected
Post by: spg SCOTT on January 08, 2011, 12:06:11 AM

Hi C.R. , welcome to the forum :)

Regardless of the status of the site, please could you modify the post to remove the active link, due to the content of the site itself. Thanks.

It appears to be scanned clean by avast! now, so I presume it is a network shield block?
http://www.virustotal.com/file-scan/report.html?id=be94ab0d000bc0c371688f61219d88bef3769ac3b675514b9c4fa68bcf325079-1294441338

Send an email to virus(at)avast.com with False Positive in the subject and the info in the email, maybe include a link to this thread also.

Scott

Title: Re: Please, remove my site from infected
Post by: C.R. on January 08, 2011, 12:14:01 AM

Hi Scott!
yeah, I removed the url

Unforunately, I see it's blocked on Avast, I'm Avast user myself and it doesn't loads for me telling that it's infected. Seems like it was added on last updates, because we just started getting complains from users who can't view the site and they are telling avast blocking it :(

Can you please help to sort it out, we don't want our visitors unhappy :(

thanks!

Title: Re: Please, remove my site from infected
Post by: C.R. on January 08, 2011, 12:16:13 AM

And I just sent an email as you said. Hope to get this sorted asap.

Title: Re: Please, remove my site from infected
Post by: 2nd base on January 08, 2011, 12:52:50 AM

Ok. So what was the content? Does Avast! censor webites(information) based upon opinion of content?

Title: Re: Please, remove my site from infected
Post by: Asyn on January 08, 2011, 12:57:59 AM

Quote from: 2nd base on January 08, 2011, 12:52:50 AM

Does Avast! censor webites(information) based upon opinion of content?

There's no censorship..!!
asyn

Title: Re: Please, remove my site from infected
Post by: spg SCOTT on January 08, 2011, 01:00:52 AM

Not censorship, but the site was a porn site, hence my request to remove (I actually meant deactivate, but it doesn't really matter). It was blocked because, as stated in the initial post, it was infected previously.

Title: Re: Please, remove my site from infected
Post by: 2nd base on January 08, 2011, 01:04:44 AM

Oh. I was just curious. Thanks for clarifying. I wasn't insinuating that Avast was part of the NWO or anything. ;D