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Other => Viruses and worms => Topic started by: bnet on January 10, 2011, 11:12:56 AM

Title: w32 malware and now lost my explorer - nothing on screen at all - HELP Please
Post by: bnet on January 10, 2011, 11:12:56 AM

Hello.

I was alerted to something a few days ago and assumed that Avast would cure in an update. The messages about winlogin / explorer infections went away......but last night the screen was blank completely and when I went in via Safe Mode there is no restore points listed to roll back only one that was about 15 minutes before I booted into safe mode.

I noted that you like a new topic for each case and hence can you please suggest - tell me what tools to download (and from where) and what to do.

I have not started laptop since last night where as noted it did boot into safe mode.

I sincerely appreciate in advance...... Thanks

Title: Re: w32 malware and now lost my explorer - nothing on screen at all - HELP Please
Post by: Pondus on January 10, 2011, 05:19:20 PM

I recomend you follow this guide form our expert malware remover Essexboy
http://forum.avast.com/index.php?topic=53253.0

you post the logs here in this tread and NOT in the guide
To avoid using multiple post with copy and paste you have to attach the log`s
Lower left corner: Additional Options > Attach ( OTL.Txt and Extras.Txt.)

Title: Re: w32 malware and now lost my explorer - nothing on screen at all - HELP Please
Post by: essexboy on January 10, 2011, 05:31:03 PM

Monitoring