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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: RobbieB on January 11, 2011, 08:03:22 PM

Title: Avast 5.1.864 wont update [RESOLVED]
Post by: RobbieB on January 11, 2011, 08:03:22 PM
I'd running windows 7 with COMODO firewall, when i try to update the software and virus definitions nothing happens, it just stays on the Initializing, Please Wait... and nothing happens, i have waited about 5 hours and finally gave up, I've let it through the firewall but still nothing, can anyone help?
Title: Re: Avast 5.1.864 wont update
Post by: Pondus on January 11, 2011, 08:22:58 PM
Does it work if you remove/uninstall the firewall ?
Title: Re: Avast 5.1.864 wont update
Post by: Silk0 on January 11, 2011, 08:23:25 PM
Did you set 'Allow' on Comodo FW to avast update process?
Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 08:26:24 PM
Does it work if you remove/uninstall the firewall ?

When i disable the firewall it works fine, i have allowed it, I've treble checked, but it still doesnt work when the firewall is active.
Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 08:27:07 PM
Did you set 'Allow' on Comodo FW to avast update process?

Yes i did, still nothing
Title: Re: Avast 5.1.864 wont update
Post by: Pondus on January 11, 2011, 08:31:41 PM
what about firewall reinstall ?
Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 08:32:43 PM
what about firewall reinstall ?

Still nothing
Title: Re: Avast 5.1.864 wont update
Post by: Silk0 on January 11, 2011, 08:36:06 PM
I know that this is not an avast! problem.
But try this... remove actual version and install the last one (Pre-Release) and see if the problem solves in that way. http://forum.avast.com/index.php?topic=69152.0 (http://forum.avast.com/index.php?topic=69152.0)
Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 08:37:35 PM
I know that this is not an avast! problem.
But try this... remove actual version and install the last one (Pre-Release) and see if the problem solves in that way. http://forum.avast.com/index.php?topic=69152.0 (http://forum.avast.com/index.php?topic=69152.0)

Already tried, Still nothing, 
Title: Re: Avast 5.1.864 wont update
Post by: Pondus on January 11, 2011, 08:44:33 PM
hmmmmm.....you need a new firewall   ;)

i never did like comodo.....  http://www.filehippo.com/download_outpost_firewall/
Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 09:28:47 PM
hmmmmm.....you need a new firewall   ;)

i never did like comodo.....  http://www.filehippo.com/download_outpost_firewall/

I just get an error saying its incompatible with avast! and to add it to the avast! exclusions, but i cant install until I've done it :-\ but i cant do it until I've added it to the exclusions:-\
Title: Re: Avast 5.1.864 wont update
Post by: Pondus on January 11, 2011, 09:37:09 PM
you could try installing the firewall first, then avast ?

Title: Re: Avast 5.1.864 wont update
Post by: RobbieB on January 11, 2011, 10:48:02 PM
you could try installing the firewall first, then avast ?


Yes its all working now, thank you to everyone who helped me :)
Title: Re: Avast 5.1.864 wont update
Post by: Silk0 on January 11, 2011, 10:49:47 PM
Just a little favor: Put '[Resolved]' before the name of the topic, please.
Thanks.