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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: aidyUK on January 17, 2011, 10:24:55 PM

Title: help my avast won't turn on some real time shields
Post by: aidyUK on January 17, 2011, 10:24:55 PM

ok so i woke up one morning and started up my laptop (running windows vista home basic)and i was told that some features were disabled so i went to avast on tried to enable them and i got this message

(http://img218.imageshack.us/img218/2482/avastproblem.jpg) (http://img218.imageshack.us/i/avastproblem.jpg/)

any ideas on what i can do to solve this problem i dont like leaving my laptop open to so many different types of virus attacks please help me

Title: Re: help my avast won't turn on some real time shields
Post by: Gargamel360 on January 17, 2011, 10:29:32 PM

Try a repair.  Do this by starting to uninstall Avast! via Windows, but choose the Repair option.

Title: Re: help my avast won't turn on some real time shields
Post by: aidyUK on January 17, 2011, 10:44:26 PM

THANKS YOU  ;D YOU ARE A GOD  :o THIS MADE ME SO HAPPY I NEARLY CRIED  :'( PLEASE USE THIS AS FUTURE REFERENCE FOR OTHERS WITH A SIMILAR PROBLEM

Title: Re: help my avast won't turn on some real time shields
Post by: hydrogen on January 17, 2011, 10:54:24 PM

Ok so this seems to be a bug that few people already facing including myself ( Web Shield, Mail Shield ) been turned off after reboot, some people have different modules turned off.
Bottom line is that there is a issue in this latest version.
My OS is Win 7 x64

Code: [Select]

a repair.  Do this by starting to uninstall Avast! via Windows, but choose the Repair option
It  works for the first 2-4 reboots and goes back to the same thing, for me the next morning came back with thous 2 modules off.

Title: Re: help my avast won't turn on some real time shields
Post by: Gargamel360 on January 17, 2011, 11:02:21 PM

Quote from: aidyUK on January 17, 2011, 10:44:26 PM

THANKS YOU  ;D YOU ARE A GOD  :o THIS MADE ME SO HAPPY I NEARLY CRIED  :'( PLEASE USE THIS AS FUTURE REFERENCE FOR OTHERS WITH A SIMILAR PROBLEM

God?, hardly  ;D  Glad to help, though.   If you would like, edit the subject of your original post with a (RESOLVLED) tag at the end.

Yeah, your email is showing public also, you  might want to hide that.  ;)

Title: Re: help my avast won't turn on some real time shields
Post by: wave walker on January 21, 2012, 08:35:23 PM

Unfortunately, my Avast Pro version (whichever it is?) doesn't have the option to "Change" from the program uninstall feature.  So here I sit, none the wiser.

Title: Re: help my avast won't turn on some real time shields
Post by: CraigB on January 21, 2012, 08:38:04 PM

Quote from: wave walker on January 21, 2012, 08:35:23 PM

Unfortunately, my Avast Pro version (whichever it is?) doesn't have the option to "Change" from the program uninstall feature.  So here I sit, none the wiser.

If your using the 6 version then just click avast then the uninstall and you will get the popup where you scroll down to repair.