Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: xqrzd on January 26, 2011, 05:59:14 AM

Title: BSOD from aswSnx.sys
Post by: xqrzd on January 26, 2011, 05:59:14 AM

I just got a BSOD from aswSnx.sys. I uploaded the minidump to ftp server, it should be named 012511-14118-01.dmp. Thanks!

Title: Re: BSOD from aswSnx.sys
Post by: SafeSurf on January 26, 2011, 06:03:29 AM

Could you give us a brief description of what the problem was, your OS, and when you got the BSOD?  Also, what version and product of Avast are you using?  Thank you.

The Avast Team will either email or respond to you in this thread regarding your dump file after the analysis.

Title: Re: BSOD from aswSnx.sys
Post by: xqrzd on January 26, 2011, 06:24:11 AM

I got the BSOD when I started the Windows XP Virtual Machine (I have the VM sandboxed  ;D). I'm using Windows 7 Professional 64-bit. My processor is Intel i7 M 620.

Title: Re: BSOD from aswSnx.sys
Post by: xqrzd on January 29, 2011, 04:18:34 AM

Is this being looked at? I'm using latest version of avast, 5.1.889.

Title: Re: BSOD from aswSnx.sys
Post by: nmb on January 29, 2011, 04:55:12 AM

Quote from: xqrzd on January 26, 2011, 06:24:11 AM

I have the VM sandboxed  ;D

You are awesome :D. I surely don't know whether avast sandbox can support VMs.

Title: Re: BSOD from aswSnx.sys
Post by: Onix on January 29, 2011, 05:37:12 AM

Even if avast! sandbox doesn't support VM, it shouldn't cause BSOD anyway.

Title: Re: BSOD from aswSnx.sys
Post by: xqrzd on January 29, 2011, 07:58:01 AM

It generally works well, I've used MS's XP VM many times sandboxed, and only 1 bsod.

Title: Re: BSOD from aswSnx.sys
Post by: pk on January 29, 2011, 09:26:37 AM

@xqrzd: please compress & upload \Windows\memory.dmp file, thanks!

Title: Re: BSOD from aswSnx.sys
Post by: nmb on January 29, 2011, 12:07:24 PM

Quote from: xqrzd on January 29, 2011, 07:58:01 AM

It generally works well, I've used MS's XP VM many times sandboxed, and only 1 bsod.

I am going to try this thing if I can, some day, get the pro version. Currently I am using the free version.

Title: Re: BSOD from aswSnx.sys
Post by: xqrzd on January 30, 2011, 12:11:33 AM

I uploaded it to the ftp server, it should be named MEMORY_xqrzd.rar.

Title: Re: BSOD from aswSnx.sys
Post by: pk on January 31, 2011, 12:08:56 AM

Thanks a lot, I've just fixed that bug!

Title: Re: BSOD from aswSnx.sys
Post by: xqrzd on January 31, 2011, 05:14:04 AM

thanks pk  :)