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Other => General Topics => Topic started by: djbillyk on January 30, 2011, 08:36:18 PM

Title: Can't uninstall 4.8 please help :)
Post by: djbillyk on January 30, 2011, 08:36:18 PM

Hi i've got avast 4.8 and i cant uninstall it, i have downloaded aswclear.exe and ran it in safe mode but it did not work. Anyone got any other suggestions? Thanks :)

Title: Re: Can't uninstall 4.8 please help :)
Post by: Silk0 on January 30, 2011, 09:01:47 PM

Try a uninstall via Control Panel.

Title: Re: Can't uninstall 4.8 please help :)
Post by: djbillyk on January 30, 2011, 09:03:11 PM

Yeah that was the first thing i tried but did not work

Title: Re: Can't uninstall 4.8 please help :)
Post by: djbillyk on January 30, 2011, 09:13:20 PM

when i try uninstall i get this message "error, a setiface error has occured: 536870929
Try to uninstall or contact support please"

Title: Re: Can't uninstall 4.8 please help :)
Post by: DavidR on January 30, 2011, 09:42:33 PM

The setiface error is usually associated to corruption in avast when it is running and you try to uninstall.

Avast doesn't run in safe mode so it shouldn't be a problem to remove using the uninstall utility, try using this one, Download the avast! Uninstall Utility, find it here (http://www.avast.com/uninstall-utility) it is called aswclear5.exe and it has uninstall tools for all avast versions in the drop down list, select 4.8.

When you ran the aswclear.exe from 'safe mode' what happened, any errors displayed ?