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Other => General Topics => Topic started by: qchopr on January 31, 2011, 10:01:20 PM

Title: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem
Post by: qchopr on January 31, 2011, 10:01:20 PM

Hello.
Just purchased & downloaded Avast!Internet. When trying to open it I get a prompt which reads "side by side" configuration problem.  ??? ???
Any ideas as to what to do?!
Thx

Title: Re: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem
Post by: DavidR on January 31, 2011, 10:32:31 PM

Side-By-Side Configuration is Incorrect Error - You need to install MS Visual C++ 2008 Redistributable.

You need 2008 SP1:
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en)

That is for 32bit OS versions, so you will need a different one if you are using 64bit OS ?

Title: Re: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem
Post by: Tynecider on March 02, 2011, 09:49:42 PM

I've just got this message too but when trying to install "...C++ redistributable package ..." I get message that I'm not a reistered installer?

Title: Re: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem
Post by: Tynecider on March 02, 2011, 09:51:43 PM

Sorry - I should have mentioned I've downloaded v6 Free version

Title: Re: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem
Post by: DavidR on March 02, 2011, 09:59:52 PM

Sorry I can't help with the error message you are getting I haven't come across that before.

Are you running the installation of the C++ redistributable package from an account with administrator privileges ?

Or if you are using Vista or Win7 I don't know if you are bumping into the windows UAC, so may have to run as administrator for the C++ installer.