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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jpmartin on February 12, 2011, 06:45:13 PM

Title: crash during install......
Post by: jpmartin on February 12, 2011, 06:45:13 PM
hello,

I recently come back using avast, but during installing it's freeze itself, so I restarted the computer and avast seem to work. My questions is does this normal? since avast is working, so I  assuming is OK?

avast 5.1.889.110120
windows 7
Title: Re: crash during install......
Post by: DavidR on February 12, 2011, 07:13:31 PM
I would say it isn't normal.

But having nothing to work with we can't say, e.g. what AV did you have installed before and was it uninstalled followed by a reboot before installing avast ?

Where during the install did it freeze ?
What other security software do you have installed ?

If you update your Profile, signature we wouldn't have to ask some of these questions.
Title: Re: crash during install......
Post by: jpmartin on February 12, 2011, 07:31:04 PM
I would say it isn't normal.

But having nothing to work with we can't say, e.g. what AV did you have installed before and was it uninstalled followed by a reboot before installing avast ?

Where during the install did it freeze ?
What other security software do you have installed ?

If you update your Profile, signature we wouldn't have to ask some of these questions.

I'm using avira before, since is expired I decide to come back with avast. uninstall aviria-clean all the registries reboot, then install avast.

during installing avast after command allowed the screen freeze like more than 5 mins

I have Malwarebytes' Anti-Malware on demand scans, superspyware pro disable & avast
Title: Re: crash during install......
Post by: DavidR on February 12, 2011, 08:03:00 PM
Well that looks like it should have been OK, perhaps just a hiccup, if things are now running as they should.

If you check my signature you will see I also have SAS Pro and MBAM free and there is no need to disable the resident protection of SAS Pro with avast.
Title: Re: crash during install......
Post by: jpmartin on February 12, 2011, 08:12:15 PM
well actually I had malwarebytes pro and superspyware pro and disable superspyware is a bit too much.. so it seem ok

thanks
Title: Re: crash during install......
Post by: DavidR on February 12, 2011, 08:42:38 PM
Yes just one as resident anti-spyware/malware the other on-demand.

I have MBAM Pro on one system and SAS Pro on this one with MBAM free.