Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: GaAs on February 15, 2011, 08:41:21 AM

Title: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 15, 2011, 08:41:21 AM: Hi PK.
Another strange BSOD when I disable for 1 hour the web shield and the network shield, after and I navigate with G_Crome 9.
Please, investigate the problem.
I upload the file in ftp://ftp.avast.com/incoming/ just now (at 08:39:00 It takes 10 minutes to complete).
Thank You PK.
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: Rednose on February 15, 2011, 08:53:12 AM: Hi GaAs :)

Did you also send an email to notify him ??? Or should I do that for you :)

Greetz, Red.
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 15, 2011, 09:20:22 AM: Quote from: Rednose on February 15, 2011, 08:53:12 AM
Hi GaAs :)

Did you also send an email to notify him ??? Or should I do that for you :)

Greetz, Red.
Hi Rednose.
No, thank you. Pk has always read my messages.
Thanks anyway. :) ;)

For PK: Im sorry, the file is: "MEMORY dump for pk from Gaas (2).rar"
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: bs on February 15, 2011, 10:43:52 AM: Isnt this related to this bug?

http://code.google.com/p/chromium/issues/detail?id=10011
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 15, 2011, 12:04:07 PM: Quote from: bs on February 15, 2011, 10:43:52 AM
Isnt this related to this bug?

http://code.google.com/p/chromium/issues/detail?id=10011

Hi BS.
In effect the file win32k.sys was reported at the time of the BSOD.
I investigate the topic.
In any case, suggestions?
Thank You very much.

"Tipo evento:   Informazioni
Origine evento:   Save Dump
Categoria evento:   Nessuno
ID evento:   1001
Data:      15/02/2011
Ora:      7.54.56
Utente:      N/D
Computer:   ***
Descrizione:
Il computer è stato riavviato da un controllo errori. Il controllo errori era: 0x0000008e (0xc0000005, 0xbf9543ee, 0xac7edc00, 0x00000000). È stata salvata un'immagine della memoria in: C:\WINDOWS\MEMORY.DMP."
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 15, 2011, 12:26:23 PM: Quote from: bs on February 15, 2011, 10:43:52 AM
Isnt this related to this bug?

http://code.google.com/p/chromium/issues/detail?id=10011

Issues year 2009? I have Google 9....mmmm.
In any case my memory dump does not provide any indication?
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: bs on February 16, 2011, 06:43:25 PM: Try to install hotfix recommended on that forum and check, if it helps.
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: scythe944 on February 16, 2011, 09:47:08 PM: Just because the link to the hotfix looks to be broken, I'm reposting it for you:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ec4b7d80-79b6-4035-92a3-3992a9e09718&displaylang=en
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 17, 2011, 08:39:18 AM: Quote from: bs on February 16, 2011, 06:43:25 PM
Try to install hotfix recommended on that forum and check, if it helps.

Thanks BS.
The problem does not depend on that.
I'm trying to better understand the cause. ;)
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 17, 2011, 08:41:19 AM: Quote from: scythe944 on February 16, 2011, 09:47:08 PM
Just because the link to the hotfix looks to be broken, I'm reposting it for you:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ec4b7d80-79b6-4035-92a3-3992a9e09718&displaylang=en

Thanks to you too Scythe944.
The problem does not depend on that.
I'm trying to better understand the cause. ;)
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 19, 2011, 04:35:11 PM: Hi All.

Wow! The analysis of PK of my minidump has led me to intuition.
I think I have discovered the cause of my problem and deleted it, but I need more time to do more tests.
As soon as I'm sure I'll tell you.
If that's what, you would not believe!.
;D
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: snuggles on February 20, 2011, 03:46:12 AM: Strange, pk's profile is gone... And his position is not avast! Team anymore, he is now a guest. Does he not work for avast! anymore? ???
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: scythe944 on February 20, 2011, 03:48:48 AM: Quote from: RunSki on February 20, 2011, 03:46:12 AM
Strange, pk's profile is gone... And his position is not avast! Team anymore, he is now a guest. Does he not work for avast! anymore? ???

I doubt that he left. I have a feeling that through the forum change some things got screwed up. I know avatars missing for a while.
Title: Re: NEW BSOD [5.1.889] FOR PK.......SEND MEMORY DUMP AT FTP
Post by: GaAs on February 20, 2011, 12:02:37 PM: Hi All.
I hope he did it only because it is very busy with his work.
I think PK is very important for this forum and Avast.
Let's hope so!
:o