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Other => General Topics => Topic started by: Vetman on February 19, 2011, 02:00:56 PM

Title: I just purchased The latest version of Internet Security. I can't set the firewa
Post by: Vetman on February 19, 2011, 02:00:56 PM

I just purchased The latest version of Internet Security. I can't set the firewall. How can I make this work? It says firewall not available, but when I look at the firewall in windows it's activated. If I de-activate in windows it doesn't matter. Win xp pro 64 bit system 8 gb memory.Any help would be appreciated. :)

Title: Re: I just purchased The latest version of Internet Security. I can't set the firewa
Post by: Pondus on February 19, 2011, 02:14:26 PM

Quote

It says firewall not available, but when I look at the firewall in windows it's activated.

do you mean avast firewall or windows firewall ?


have you tried avast repair, and reboot?

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

did it work?

Title: Re: I just purchased The latest version of Internet Security. I can't set the firewa
Post by: Vetman on February 19, 2011, 03:48:40 PM

Tried to do as requested, but got this error message.
Error processing packages, Please use full update.

Title: Re: I just purchased The latest version of Internet Security. I can't set the firewa
Post by: Pondus on February 19, 2011, 04:11:02 PM

try doing a  new clean install..

you may remove it using this   http://www.avast.com/uninstall-utility


and you have removed any previous used AV program before you installed avast?

Uninstalling third-party antivirus software (Removing your Current AV)
https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=574