Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: maugrimx on February 24, 2011, 07:58:00 PM

Title: webrep not working.
Post by: maugrimx on February 24, 2011, 07:58:00 PM: i installed avast 6.0.1000 today and webrep was working fine but suddenly it doesnt work on the google search.
Title: Re: webrep not working.
Post by: scythe944 on February 24, 2011, 08:00:09 PM: Did you do a clean install or just an upgrade?

Some say that a clean install is needed if some features don't work. I'd give that a shot.

For me, I did clean installs on both of my home laptops, and will do the same for my desktop when I get a chance (haven't turned it on in a while).

Or, you could always try a simple reboot. It takes 2 reboots to get everything working after an install in my opinion.
Title: Re: webrep not working.
Post by: maugrimx on February 24, 2011, 08:10:57 PM: i updated from the avast gui. a reboot didnt help.

maybe this is related? http://forum.avast.com/index.php?topic=72137.0
Title: Re: webrep not working.
Post by: scythe944 on February 24, 2011, 08:12:47 PM: Yeah, I just saw that. I guess we should all just wait a little while and see if it starts working again.
Title: Re: webrep not working.
Post by: Hally on February 24, 2011, 08:17:42 PM: Hi :)

Mine's The Same!

Web Rep - Working One Minute 8)
Next Minute...
Web Rep - All Web Sites Grey :'(

Hally
Title: Re: webrep not working.
Post by: scythe944 on February 24, 2011, 08:18:33 PM: Quote from: Hally on February 24, 2011, 08:17:42 PM
Hi :)

Mine's The Same!

Web Rep - Working One Minute 8)
Next Minute...
Web Rep - All Web Sites Grey :'(

Hally

Just have to wait a while. They're working on it.
Title: Re: webrep not working.
Post by: Vlk on February 24, 2011, 08:23:50 PM: Now fixed.

Thanks
Vlk
Title: Re: webrep not working.
Post by: maugrimx on February 24, 2011, 08:36:59 PM: Quote from: Vlk on February 24, 2011, 08:23:50 PM
Now fixed.

Thanks
Vlk

it still does not work for me.
Title: Re: webrep not working.
Post by: Hally on February 24, 2011, 08:45:24 PM: Quote from: maugrimx on February 24, 2011, 08:36:59 PM
Quote from: Vlk on February 24, 2011, 08:23:50 PM
Now fixed.

Thanks
Vlk

it still does not work for me.

Or... Me! :'(
Title: Re: webrep not working.
Post by: cadremis on February 24, 2011, 08:47:30 PM: it's not working now here in my sistem... webrep still no working
Title: Re: webrep not working.
Post by: schmidthouse on February 24, 2011, 09:00:44 PM: Just grey. :-\
Title: Re: webrep not working.
Post by: Zyndstoff (aka Steven Gail) on February 24, 2011, 09:20:23 PM: Not working here.

There should definetly be some kind of indicator in the UI or the plugin to show that the fault is on the server side.

I bet a zillion people were installing / deinstalling the webrep thing a thousand times today, not knowing that it's a server problem...
Title: Re: webrep not working.
Post by: maugrimx on February 24, 2011, 11:40:55 PM: webrep works here now :)
Title: Re: webrep not working.
Post by: Mihai Iepure on February 24, 2011, 11:45:11 PM: Works here also.
Title: Re: webrep not working.
Post by: Vlk on February 24, 2011, 11:48:38 PM: Quote from: Zyndstoff on February 24, 2011, 09:20:23 PM
There should definetly be some kind of indicator in the UI or the plugin to show that the fault is on the server side.

I bet a zillion people were installing / deinstalling the webrep thing a thousand times today, not knowing that it's a server problem...

I'd disagree here. I mean, let's live on the premise that downtimes are rare. And I don't think it's a good idea to notify users or something in such a case - WebRep is not a mission-critical service (that would e.g. deserve a change from SECURED to something else) and having the markups gray (or not appearing at all) is a reasonable way to handle the situation...

Vlk
Title: Re: webrep not working.
Post by: rambo1940 on February 25, 2011, 08:55:09 AM: Still not working.
Is it still a server problem?
Regards
Title: Re: webrep not working.
Post by: Asyn on February 25, 2011, 09:00:01 AM: It seems so, as it isn't working here either.
asyn
Title: Re: webrep not working.
Post by: rambo1940 on February 25, 2011, 10:55:57 AM: Now working.
Lovely jubly.
Thanks
Title: Re: webrep not working.
Post by: arkit126 on February 25, 2011, 10:57:15 AM: finally working at all
Title: Re: webrep not working.
Post by: rambo1940 on February 25, 2011, 11:38:07 AM: Oh dear.
Stopped working on Firefox but IE OK
Regards
Title: Re: webrep not working.
Post by: TEO57 on February 25, 2011, 11:45:49 AM: yes webrep on Mozilla not work :-[
Title: Re: webrep not working.
Post by: George Yves on February 25, 2011, 03:37:59 PM: It isn't still working in my Firefox 3.6.13 :( What should I tell to other Russian-speaking users?
Title: Re: webrep not working.
Post by: Sparxx on February 25, 2011, 03:42:11 PM: Quote from: George Yves on February 25, 2011, 03:37:59 PM
It isn't still working in my Firefox 3.6.13 :( What should I tell to other Russian-speaking users?

Patience ;)
Title: Re: webrep not working.
Post by: Hally on February 25, 2011, 04:15:39 PM: Hi :)

Just booted up my laptop.... Firefox : Web Rep : Still NOT Working! :'(

And can someone please tell me... How do I get rid of the Avast 6 Vista Sidebar Gadget? ???
Note!
Closed it by it's little x last night before I shut down my laptop.
But today when I've booted up laptop... Avast 6 Vista Sidebar Gadget - Back Again! >:(

Hally
Title: Re: webrep not working.
Post by: DavidR on February 25, 2011, 04:54:56 PM: Still working with firefox 3.6.13 and google.

@ Hally
Check the other topic you posted this in I answered there.
Title: Re: webrep not working.
Post by: Hally on February 25, 2011, 05:00:38 PM: Thanks David ;)

Hally
Title: Re: webrep not working.
Post by: DavidR on February 25, 2011, 05:03:10 PM: You're welcome.
Title: Re: webrep not working.
Post by: Zyndstoff (aka Steven Gail) on February 25, 2011, 05:03:57 PM: Still not working here (not with FF and not with IE8).

Is it still a server problem? Or is it my client installation?
When will it be working?
Title: Re: webrep not working.
Post by: DavidR on February 25, 2011, 05:09:08 PM: Well I don't know as the image I posted was no more than a minute before the post time and it was working for me.

Now avast have servers located in different countries, I don't know where the webrep servers might be located, but since we are both in Europe I would imagine we would be using the same one.

One thing for sure is that it has been very intermittent today, so it is entirely possible it could be server issues.
Title: Re: webrep not working.
Post by: schmidthouse on February 25, 2011, 05:16:43 PM: Not working here in Western Canada. Still grey. :-\
Title: Re: webrep not working.
Post by: George Yves on February 25, 2011, 05:43:33 PM: Now it works in Belarus. :)
Title: Re: webrep not working.
Post by: Tsimmes on February 26, 2011, 12:52:06 AM: Not working on Fx 3.6.13 in British Columbia.
Title: Re: webrep not working.
Post by: DavidR on February 26, 2011, 12:58:32 AM: See http://forum.avast.com/index.php?topic=72297.0 (http://forum.avast.com/index.php?topic=72297.0) for the problem with webrep.