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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Para-Noid on February 25, 2011, 04:43:49 PM

Title: [Resolved] WebRep not working?
Post by: Para-Noid on February 25, 2011, 04:43:49 PM
WebRep is not working in either "regular" or sandbox. No green lines or anything. Can't even vote. Any ideas? Yes, WebRep is installed in both Firefox and IE.
Title: Re: WebRep not working?
Post by: schmidthouse on February 25, 2011, 04:55:51 PM
WebRep is not working in either "regular" or sandbox. No green lines or anything. Can't even vote. Any ideas? Yes, WebRep is installed in both Firefox and IE.

As yesterday, I'm sure The Team is aware. Like VlK said yesterday, its a server issue not on your machine. WebRep is not an essential system secure element, so just sit back and it will resolve itself I'm sure. :)
Title: Re: WebRep not working?
Post by: DavidR on February 25, 2011, 04:57:07 PM
Still working here just checked it yet again.
Title: Re: WebRep not working?
Post by: Para-Noid on February 25, 2011, 05:02:15 PM
As if by magic it's back. Don't know where it went or where it came from. I tell you...it's magic! Do you believe in magic?
Title: Re: WebRep not working?
Post by: DavidR on February 25, 2011, 05:04:32 PM
Well hopefully you have learned not to be too quick to fire off a topic, give it some time ;D
Title: Re: WebRep not working?
Post by: Zyndstoff (aka Steven Gail) on February 25, 2011, 05:06:57 PM
It's not working here on my machine since yesterday afternoon... did I wait long enough?  ::)
Title: Re: WebRep not working?
Post by: Zyndstoff (aka Steven Gail) on February 25, 2011, 05:07:57 PM
HA...!

While typing the previous post, it came back to life.... so: working here now.
Title: Re: WebRep not working?
Post by: schmidthouse on February 25, 2011, 05:09:21 PM
Well hopefully you have learned not to be too quick to fire off a topic, give it some time ;D
The same topic was started 2 days ago. Now there are 2 toppics with the same heading??
Title: Re: WebRep not working?
Post by: doktornotor on February 25, 2011, 05:09:48 PM
Geez folks, really - there are apparently some server issues, can't you just browse w/o a rating addons for a couple of days and give it time to settle?

And as noted multiple times before, the icon needs a way to indicate server problems.
Title: Re: WebRep not working?
Post by: DavidR on February 25, 2011, 05:17:49 PM
Well hopefully you have learned not to be too quick to fire off a topic, give it some time ;D
The same topic was started 2 days ago. Now there are 2 toppics with the same heading??

So, it has worked most of the time for me and at times it is intermittent, but it isn't something that I'm actually looking out for every moment of the day. Since it isn't critical to your security it isn't something that I get terribly concerned about.

It will no doubt be something which takes a little time to bed in.
Title: Re: WebRep not working?
Post by: Para-Noid on February 25, 2011, 05:18:43 PM
If there is/was a server malfunction it would seem logical to let all users know so we wouldn't see the need to post. No need to be rude!
Title: Re: WebRep not working?
Post by: doktornotor on February 25, 2011, 05:24:47 PM
If there is/was a server malfunction it would seem logical to let all users know so we wouldn't see the need to post. No need to be rude!

It's been posted multiple times by Avast staff here that there are server issues - but people just keep starting one thread after another.  :-\
Title: Re: [Resolved] WebRep not working?
Post by: DavidR on February 25, 2011, 05:26:53 PM
I think Vlk did mention some server problems in another webrep topic I don't recall which.

Take a look at the forum topics it is swamped with webrep topics, so if everyone creates their own new topic rather than comment in an existing one, it will be even harder to find any response.
Title: Re: [Resolved] WebRep not working?
Post by: Gopher John on February 25, 2011, 05:37:15 PM
There is a silver lining about the WebRep postings.  It's a testament to the popularity of the feature. :D
Title: Re: [Resolved] WebRep not working?
Post by: doktornotor on February 25, 2011, 05:51:50 PM
There is a silver lining about the WebRep postings.  It's a testament to the popularity of the feature. :D

Well yeah, looks good; given enough time it could be as good as WOT or even better... but time is the keyword here.  ;)
Title: Re: [Resolved] WebRep not working?
Post by: fer_poa on February 25, 2011, 06:21:41 PM
Hey, webrep is still not active, since yesterday afternoon, is it happening to you?
should i uninstall avast and install it again?
is it happening to you?
thanks
Title: Re: [Resolved] WebRep not working?
Post by: Para-Noid on February 25, 2011, 06:26:47 PM
I found this http://forum.avast.com/index.php?topic=71936.msg600857#msg600857
It answered my question!
Title: Re: [Resolved] WebRep not working?
Post by: fer_poa on February 25, 2011, 06:28:38 PM
but it says it is ok now, it is working... but not here, i dont know what happened, can u help me? what should i do? thanx
Title: Re: [Resolved] WebRep not working?
Post by: doktornotor on February 25, 2011, 06:29:21 PM
i dont know what happened, can u help me? what should i do? thanx

I'd suggest to open a couple of beers and wait.  8)
Title: Re: [Resolved] WebRep not working?
Post by: fer_poa on February 25, 2011, 06:33:03 PM
I've been waiting... is it an installation problem? it was working fine before...
by the way, every time I start windows, the action center warns me to send an avast file to microsoft, does it happen to you?
Title: Re: [Resolved] WebRep not working?
Post by: doktornotor on February 25, 2011, 06:35:48 PM
I've been waiting... is it an installation problem? it was working fine before...
by the way, every time I start windows, the action center warns me to send an avast file to microsoft, does it happen to you?

Yeah, it's been working until the server problems. Again, wait a couple of days.

(No, action center doesn't want to send anything anywhere here.)
Title: Re: [Resolved] WebRep not working?
Post by: fer_poa on February 25, 2011, 06:38:27 PM
thanks, I'll wait until tomorrow...
if it still does not work, I will format windows 7 again
:)
maybe because I'm in Brazil and webrep is not so efficient... nothing is efficient here, not even google instant :(
Title: Re: [Resolved] WebRep not working?
Post by: doktornotor on February 25, 2011, 06:57:14 PM
if it still does not work, I will format windows 7 again

That's a huge overkill and big waste of time for sure. :o

Won't solve the issue caused by Avast servers, and local issues can be solved by Avast repair/uninstall+reinstall at worst (or wait until a bugfix is released it it turns out to be a program bug.) Patience is a virtue.  ;)
Title: Re: [Resolved] WebRep not working?
Post by: fer_poa on February 25, 2011, 07:14:40 PM
You were right! I am stubborn. I reinstalled Avast and nothing happened. the same here! weprep is still not active. Now, I'll wait... the wisest thing to do :) Thanks man
Title: Re: [Resolved] WebRep not working?
Post by: Para-Noid on February 25, 2011, 07:24:42 PM
thanks, I'll wait until tomorrow...
if it still does not work, I will format windows 7 again
:)
maybe because I'm in Brazil and webrep is not so efficient... nothing is efficient here, not even google instant :(

No need to get drastic. Just have patience. It's a server problem "not" your computer! As stated above "open a couple of beers and wait".