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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: shola on September 12, 2004, 12:47:51 PM

Title: AVAST CLOSES MY OUTLOOK
Post by: shola on September 12, 2004, 12:47:51 PM

Hello,
Anytime i start my  ms outlook, it is automatically short down except when i pause the avast oulook/exchange service and restart it after starting  my outlook and  is already running. Please can anybody help?

Title: Re:AVAST CLOSES MY OUTLOOK
Post by: Lisandro on September 12, 2004, 02:59:16 PM

Maybe we can guess what's happening if you say which is your operational system, firewall, the way you connect (DSL or dial-up, etc.) and when the error occurs: while connected or not  ::)

Title: Re:AVAST CLOSES MY OUTLOOK
Post by: techie101 on September 12, 2004, 06:41:41 PM

shola,

I would suggest that we start with a simple repair of Avast.

Normally, Avast does not affect the loading of MS Outlook unless there is a file corruption.

Has Avast ever worked properly with MS Outlook?

Go into Start/Settings/Control Panel/Add-Remove.

Click on Avast to highlight it, then Remove.
You should be given an Option to "repair" Avast.
Click on the Repair option and let Avast repair it's files.

Try to load MS OE again and let me know any error message that appears.

Later.  :)

Title: Re:AVAST CLOSES MY OUTLOOK
Post by: Eddy on September 12, 2004, 06:48:26 PM

Anything in Avasts log file?
Anything in the system and event logs? (NT systems)