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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kzkf1q on September 13, 2004, 06:00:14 PM

Title: Norton Impacting avast
Post by: kzkf1q on September 13, 2004, 06:00:14 PM
Hi folks:

I'm new to Avast (installed it this past weekend) and need some help 1) interpreting the message below, and 2) learning what I need to do turn off/modify Norton per this message to make Avast work.

I'm running XP Pro. and have Norton Antivirus and Norton Internet Security installed. I've disabled Norton Antivirus but my Norton firewall is active.

The Avast message that appears when I start a session is, "initialization error: Standard Shield provider: cannot start because 'Norton Antivirus / Symantec Antivirus' is active!"

Thanks for your help!
Title: Re:Norton Impacting avast
Post by: Eddy on September 13, 2004, 06:07:01 PM
Remove Norton. Having two different av's on one system are almost always conflicting.
Title: Re:Norton Impacting avast
Post by: Lisandro on September 13, 2004, 08:54:46 PM
Like Eddy said, better will be NAV uninstall to get avast working.
You can let the firewall... at least, in theory  :P