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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: daimaah on March 01, 2011, 11:15:49 PM

Title: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: daimaah on March 01, 2011, 11:15:49 PM
Hi everyone,

I just got a warning of a file called mscorlib.ni.dll that APC PowerChute (or one of it's executables, I remember it being some sort of update executable) tried to access, blocking it. Now my PowerChute says "Energy usage not being monitored - APC Data Service not running". I'm quite sure it's a false positive, but I can't seem to find any logs about this, the only thing I can see is Last file infected in File System Shield window. Also, I can't seem to be able to find the file in question anymore.
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: igor on March 01, 2011, 11:16:47 PM
Wasn't it moved to the Chest?
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: daimaah on March 01, 2011, 11:17:42 PM
Quote from: igor on March 01, 2011, 11:16:47 PM
Wasn't it moved to the Chest?

Nope, nothing in Virus Chest.
Edit: It seemed to have disabled APC Data Service (a service, from Services.msc / Administration tools). Starting the service again makes PowerChute not complain about a missing service. So probably no harm done, I'm just thinking it might have tried to check for updates... which would be kinda nice to see working rather than being blocked by Avast next time it tries to do that.

Another edit: For more info on my system, I'm running Windows 7 X64 and Avast 6.0.1000.
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: DavidR on March 01, 2011, 11:56:36 PM
Ensure that you have the latest virus definitions update as I believe this detection has been corrected - 110301-2.

Also see http://forum.avast.com/index.php?topic=72687.msg605765#msg605765 (http://forum.avast.com/index.php?topic=72687.msg605765#msg605765).
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: YoKenny on March 02, 2011, 12:01:50 AM
I'm getting this on my Windows 7 system and I am going to reboot to see if I get 110301-2 update.
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: gordon861 on March 02, 2011, 12:06:31 AM
Quote from: YoKenny on March 02, 2011, 12:01:50 AM
I'm getting this on my Windows 7 system and I am going to reboot to see if I get 110301-2 update.

Just open the software and click 'maintenance' then 'Update engine and virus definitions'.
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: YoKenny on March 02, 2011, 12:10:08 AM
No problem after a reboot.  8)
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: gordon861 on March 02, 2011, 12:18:51 AM
Quote from: YoKenny on March 02, 2011, 12:10:08 AM
No problem after a reboot.  8)

You say that now, I was clear for 15mins and the damn thing started again (but not so often) so something is still wrong somewhere.
Title: Re: PowerChute Personal Edition 3.0 and a blocked DLL file
Post by: YoKenny on March 02, 2011, 12:42:36 AM
Quote from: gordon861 on March 02, 2011, 12:18:51 AM
Quote from: YoKenny on March 02, 2011, 12:10:08 AM
No problem after a reboot.  8)

You say that now, I was clear for 15mins and the damn thing started again (but not so often) so something is still wrong somewhere.
See my answer to Paul73D:
http://forum.avast.com/index.php?topic=72696.msg605797#msg605797