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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: DavidCo on March 02, 2011, 05:50:31 PM

Title: Update servers
Post by: DavidCo on March 02, 2011, 05:50:31 PM

I had an update fail pop-up message
I had defs at 110302-0 when this  happened and I then tried to update manually but failed
A second attempt went ok and am now at 110302-1
It seemed to be a server failure, the log shows several tries
 ???

Title: Re: Update servers
Post by: DavidR on March 02, 2011, 06:36:31 PM

Personally I wouldn't worry about it there are over three hundred update servers, so that the load can be spread of one is bust it would move to another.

Title: Re: Update servers
Post by: DavidCo on March 02, 2011, 06:49:17 PM

Well it moved a few times to different servers

Quote

Server returned 404 on file part-vps_win32-11030201.vpx

Title: Re: Update servers
Post by: DavidR on March 02, 2011, 06:56:22 PM

The main thing is that it eventually completed.

If this were to be a regular occurrence, every time on auto or manual update then I would become concerned and investigate.

Title: Re: Update servers
Post by: DavidCo on March 02, 2011, 07:42:15 PM

I am not that concerned :)
I am puzzled though
The server returned the 404 saying it could not find the file requested
How did my client request a, to it, unknown file in the first place
After all, the latest could have been 11030202 or 3

Title: Re: Update servers
Post by: DavidR on March 02, 2011, 07:47:10 PM

Connection hiccups aren't unheard of and almost impossible to find out the real cause (without having some sort of tracking software in place and running).

Which is why I don't even bother investigating hiccups, first time events, etc. until they become a regular occurrence, life's too short for that. Perhaps I'm lazy ;D