Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lars-Erik on March 08, 2011, 02:58:35 AM
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I create a new thread for this as it's messy to have it spread across two threads.
I now have uninstalled and cleaned up 6.0 and reinstall 5.1 instead to test.
Result so far is:
1) Shutdown no longer hangs, but shuts down quite fast. Even with "file shield" active.
2) There is no delay at startup scanning all files linked to from start menu each time.
Was a delay first time. But next boot it did not scan then (in the buffer I guess).
3) There was no continuous scanning of "AvastUI.exe" like in the lastest 6.0 beta.
Was scanned a few times at start, but not over and over forever as with 6.0 beta.
So, what do we do know. It obviously is something that has been changed in 6.0 and does not work good on all XP installations. I use FAT32 file-system, but the other one that have the same problem use NTFS.
How can we help figuring this out? Or must XP users with these problems stay on 5.1 forever?
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No problems here.
Which other security related software is installed..??
asyn
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There must be something else involved.
Avast 6 is running perfectly smooth and without observeable impact on speed / performance on my XP machine.
I'ld suggest to convert your drive to the NTFS-filesystem first and see, if that resolves the problem. That can be done with XP's tools and without any need to uninstall either OS or programs.
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I am somewhat confused as to what version you are using since you have several threads you have discussed this problem including this one:
http://forum.avast.com/index.php?topic=73088.msg608930#msg608930 (http://forum.avast.com/index.php?topic=73088.msg608930#msg608930)
http://forum.avast.com/index.php?topic=73110.msg609033#msg609033 (http://forum.avast.com/index.php?topic=73110.msg609033#msg609033)
Were you using Avast 6.0.1021 Free version or some other version? You say you are using 5.1, but exactly what version? 5.1.889? And what product? Free, Pro, AIS?
Did you uninstall using the Avast uninstaller tool http://files.avast.com/files/eng/aswclear6.exe (http://files.avast.com/files/eng/aswclear6.exe) to remove All versions and products previously installed on this machine prior to reinstalling, then reboot?
What other security software do you currently have or did you have in the past on this machine including:
- Antivirus (AV) - besides Avast
- Firewall (FW)
- Trial versions of AV, FW and other security programs
- Other security software
Have you previously submitted a mini-dump to Avast?
Thank you.
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I'ld suggest to convert your drive to the NTFS-filesystem first and see, if that resolves the problem.
Also works without problems on Fat32 here. ;)
asyn
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I'ld suggest to convert your drive to the NTFS-filesystem first and see, if that resolves the problem.
Also works without problems on Fat32 here. ;)
asyn
I don't doubt that, however, there might be some other service / program running that, in conjunction with Avast 6, might cause a problem due to FAT 32...
And FAT 32 is outdated, at least for system-drives.
Why are you keeping it on your system?
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Why are you keeping it on your system?
It's on an old testing-machine, don't worry. ;)
asyn
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Why are you keeping it on your system?
It's on an old testing-machine, don't worry. ;)
asyn
k.u.k. Computer... ;D
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Lars-Erik, as asked for in your second thread:
Can you provide a hijack-this logfile?
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The OP really needs to stick with one thread. He's got 3 threads currently open and this only creates confusion for those trying to help him.
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The OP really needs to stick with one thread. He's got 3 threads currently open and this only creates confusion for those trying to help him.
A big +1..!!!
asyn
k.u.k. Computer... ;D
;D
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The OP really needs to stick with one thread. He's got 3 threads currently open and this only creates confusion for those trying to help him.
That's why I moved it to this thread to stick them together.
In the other threads they got mixed up with all the other discussions.
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Were you using Avast 6.0.1021 Free version or some other version? You say you are using 5.1, but exactly what version? 5.1.889? And what product? Free, Pro, AIS?
Did you uninstall using the Avast uninstaller tool http://files.avast.com/files/eng/aswclear6.exe (http://files.avast.com/files/eng/aswclear6.exe) to remove All versions and products previously installed on this machine prior to reinstalling, then reboot?
What other security software do you currently have or did you have in the past on this machine including:
- Antivirus (AV) - besides Avast
- Firewall (FW)
- Trial versions of AV, FW and other security programs
- Other security software
Have you previously submitted a mini-dump to Avast?
Thank you.
1) Everything worked OK with 5.1.889 (and I have reverted back to that now)
2) Problems started with the official 6.0 (first problem was the shutdown problem)
3) When I tested with the latest beta I found more problems (the continous scanning of "AvastUI.exe")
One strange thing. After going back to 5.1 I still have lots of scanning at start (not as much as with 6.0 but enough that starting things are real slow the first 5-10 minutes after a boot). Did not have that with 5.1 earlier. Have tried to do a full scan to "fill up" the "buffering" for allready scanned files.
- I have tried uninstalling and cleaning up with the right tools
- I have tried uninstalling ZoneAlarm (didn't help)
- I have tried the cleanup service (to see if anything was logged during shutdown)
Other security programs running: Only ZoneAlarm 4.5, and I have tried uninstalling and testing without that
Mini-dump: How do I do that? Is there any other debugging I can switch on (to log the excessive scanning of many .exe files at start - does not happend with 5.1 - and the shutdown problem with 6.0)?
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OK, just found something (by accident) that I can not explain.
Need you smart people out there to figure out this one :-)
I have a Microsoft Intellitype keyboard with hotkeys.
Just found that if I'm starting a program from the start menu (like "Forte Agent") or using a normal shortcur key (like "Ctrl-Alt-A") the program start at once. No delay.
BUT. If I start it from one of the hotkeys on the keyboard (through the Intellitype software) THEN avast! scans all the programs pointed to by shortcuts in the start menu before launching the program.
Why on earth this strange behaviour? And why did it start after upgrading avast! to 6.0
(and it hasn't disappeared after changing back to 5.1, still does that, a bit fast, but still).
Why would starting a program (like "Forte Agent") from another program ("IntelliType") trigger avast! to scan all programs linked to in the start menu. Doesn't seem logical at all.
But I have tested and tested now. And it is like described above every time I test ???????
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Please post the HJT-log, that lukas asked for in the other thread.
http://forum.avast.com/index.php?topic=73088.msg609228#msg609228
asyn
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Please post the HJT-log, that lukas asked for in the other thread.
http://forum.avast.com/index.php?topic=73088.msg609228#msg609228
asyn
And I did on this thread...
I have reported the post concerning the funny behaviour due to intellitype keyboard to the mods so the devs may take a look at this symptom.
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Found what probebly cause the scanning of lots of programs when starting things.
This (as mentioned above) only happends when I start things from IntelliType keys.
It seems like IntelliType keeps a list of programs recently started on the computer.
This list is exacly the programs avast! scans when I use an IntellType keys to start something.
But why this has started to happend now I don't have a clue. And not how to avoid it.
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Put the intellitype software on the exclusion list. That should probably fix it.
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Here is the logfile
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Put the intellitype software on the exclusion list. That should probably fix it.
Good idea. That could fix that problem (I'll also try to enable the option for IntelliType not to maintain this list of programs, but that option is greyed out so I need to lokk a bit into that :-)
Then 5.1 should work perfect again. But it doesn't fix the 6.0 and 6.0 beta stuff (hanging at shutdown and scanning "AvastUI.exe" over and over - all though the last one can also be fix with an exclusion :-)
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Adding IntelliType to the ignore list prevented scanning of all the programs in its list.
But isn't that a bit scary?
If you exclude a program then programs and file accessed from that program are not scanned.
Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?
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Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?
So if you start a program via keyboard hotkey, the program is not scanned as it is loaded/started? Are you sure?
I simply don't believe that.
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Took a look at the hijackthis log.
There is a lot of stuff I don't know anything about, and a lot of leftovers (Forefront Endpoint Protection for instance etc.) and some tweaks to the system. I see Webwasher is running also.
I dare not give any advice, I am not specialist enough. Anyway it looks to me, that on this system a lot of tweaking, installing and uninstalling, testing and specific network setting has been performed in the past.
If it was my system, I would probably set up the whole thing anew.
Maybe someone else has better knowledge and will give detailed advice.
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Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?
So if you start a program via keyboard hotkey, the program is not scanned as it is loaded/started? Are you sure?
I simply don't believe that.
You are right. It didn't help. Seemed to help once.
But not the next time. Too bad.
Strang thing is that this was no problem before I upgraded to 6.0.
But now it is persistent (didn't help downgrading).
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Took a look at the hijackthis log.
There is a lot of stuff I don't know anything about, and a lot of leftovers (Forefront Endpoint Protection for instance etc.) and some tweaks to the system. I see Webwasher is running also.
I dare not give any advice, I am not specialist enough. Anyway it looks to me, that on this system a lot of tweaking, installing and uninstalling, testing and specific network setting has been performed in the past.
If it was my system, I would probably set up the whole thing anew.
Maybe someone else has better knowledge and will give detailed advice.
I can't quite see anything wrong in the log. Forefront Endpoint Protection is for connection to Microsoft server at work (to use applications there). A standard Microsoft product. Have used that for a long time without any problems. What other "tweaks" did you see. I see nothing wrong when I check.
BTW: Tried without WebWasher as well. And my system has very few resident programs and services.
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This is, in my opinion, a mere settings problem.
You could go through all the settings of file shield, network shield and general settings.
Maybe add the folder where intelli stores this list to the exclusion?
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An update for those having some of the same problems:
1) Converting filesystem from FAT32 to NTFS fixed the hanging at shutdown issue with 6.0
2) Converting filesystem to NTFS also fixed the continunous scanning of "avastUI.exe"
3) The long delay when starting something using the MS IntelliType keyboard software is due
to IntelleType checking all programs it knows about (it stores all programs ever started
on the system). This triggers avast! scanning of those programs, and the longer the list
the longer it takes the first time you start somthing from and IntelliType key.
BUT: I have found a way to help on this. It's a bit "naughty" but it works :-)
First you need a regsitry file "itype.reg" Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\IntelliType Pro\AppSpecific]This will delete the list of programs IntelliType stores to prevent them beeing scanned
The you need a batch file to replace just starting "itype.exe".
If you start this "itype.bat" instead it will flush the list and then start "itype.exe" @regedit /s itype.reg
@start itype.exe
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os xp sp3
avast 6.0.1125
virus definition 110702-1
i have got the same problems with avast 6, before i upgrade from v5 all was well, but since i upgrade to v6 web shield and real-time shields its of ant it cant come up for past one week,i did install and remove avast but still shield cant come up.
before was problem from Microsoft update i remove some of update which cause avast shield to turn off, after reinstall avast 6 all the shield work fine as long you don't turn off the pc after turning off and on the pc web shield its off and real-time shields also its off.
i am just tired off this