Avast WEBforum
Other => General Topics => Topic started by: viralmarketingmom on March 09, 2011, 03:52:54 PM
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I have a program that is trusted, but Avast keeps sticking it in the chest. I restore and try to run and it gets put back. I even tried making an exception in my settings ... How on earth can I correct this issue. It is becoming quite annoying and I need to use my program. Thanks.
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What is the program? (name, filename, location...)
Have you sent it to VirusTotal?
Have you reported it as a false Positive to avast?
If you haven't, then this will keep happening.
For avast...
What version of avast are you using? (4,5,6...)
There are a couple of exclusion lists, for on-demand , and on-access scans. It sounds like you have added it to the in-demand, but not the on-access scans.
Check the File System Shield settings to find the other exclusion list.
I would however recommend checking the file as above first, just in case.
Scott
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Also let us know:
What version of avast?
What vps version?