Avast WEBforum

Other => Viruses and worms => Topic started by: jkeenley on March 11, 2011, 05:55:35 PM

Title: TROJAN HORSE BLOCKED
Post by: jkeenley on March 11, 2011, 05:55:35 PM

When I logged onto my email this morning (webmail.juno.com) an Avast pop-up informed me "Trojan Horse Blocked" and "connection aborted." It indicated HTML:redirME-inf[trj] as the problem. At the bottom was a link that said "visit the Avast community info portal for more information," and when I did, I simply received an offer to upgrade to the paid version. Meanwhile, I am unable to access my email.

Does anyone have an idea, other than disabling Avast, how I can do so?

Thank you!

Title: Re: TROJAN HORSE BLOCKED
Post by: Pondus on March 11, 2011, 06:14:32 PM

http://forum.avast.com/index.php?topic=73609.0

Title: Re: TROJAN HORSE BLOCKED
Post by: essexboy on March 11, 2011, 06:17:16 PM

If you wish to stay clean I would not disable Avast to get your mail - report to Juno that their mail site is infected

Title: Re: TROJAN HORSE BLOCKED
Post by: ckdurbin on March 11, 2011, 06:29:45 PM

Quote from: essexboy on March 11, 2011, 06:17:16 PM

If you wish to stay clean I would not disable Avast to get your mail - report to Juno that their mail site is infected

Except that it appears that the problem is not with Juno, but avast. I have been a Juno client for years, and this morning both of my avast-protected computers at home gave me the same login error that has been reported here. I am able to log in from work with my school's computer system with no problems.

Title: Re: TROJAN HORSE BLOCKED
Post by: essexboy on March 11, 2011, 06:30:55 PM

Do those computers have Avast.  Generally if I get a webshield alert I heed it, it is in excess of 90% accurate

Title: Re: TROJAN HORSE BLOCKED
Post by: eortund on March 11, 2011, 06:33:52 PM

Yes, me too. Can't get into Juno from my home computer, protected by Avast. No problem getting into Juno from library computer.   :(

Title: Re: TROJAN HORSE BLOCKED
Post by: nmb on March 11, 2011, 06:39:21 PM

I guess it is fixed now. I have opened the site on both firefox and ie and it works fine. vps 110311-0.

Edit: see here : http://forum.avast.com/index.php?topic=73609.msg611257#msg611257 and here : http://forum.avast.com/index.php?topic=73609.msg611264#msg611264

Title: Re: TROJAN HORSE BLOCKED
Post by: jsh1 on March 11, 2011, 06:50:10 PM

I'm having the same problem with access to JUNO web-mail.  Has anyone been able to determine if JUNO is infected or if it is an issue with AVAST?

JSH

Title: Re: TROJAN HORSE BLOCKED
Post by: PegLeg on March 11, 2011, 08:10:40 PM

I was blocked earlier from logging in. Now I get blocked after logging in. I'll be watching to see if there is fix.

Title: Re: TROJAN HORSE BLOCKED
Post by: jkeenley on March 11, 2011, 08:22:30 PM

I just Avast's update, and I'm now back in!

Title: Re: TROJAN HORSE BLOCKED
Post by: PegLeg on March 11, 2011, 09:52:06 PM

The update took care of mine also. Tnx jkeenley

Title: Re: TROJAN HORSE BLOCKED
Post by: eortund on March 11, 2011, 10:05:16 PM

What do you mean by update? What did you do to get back in?

Title: Re: TROJAN HORSE BLOCKED
Post by: DavidR on March 11, 2011, 10:47:12 PM

The latest avast virus definitions update resolves the problem, just ensure that you have it. The update should have happened automatically unless you changed the update default settings.

Title: Re: TROJAN HORSE BLOCKED
Post by: ckdurbin on March 12, 2011, 01:02:23 AM

Update for me was automatic. Fixed.