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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Ampa on March 20, 2011, 03:15:00 AM

Title: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Ampa on March 20, 2011, 03:15:00 AM

I have fully updated Win7 SP1 running Avast6 (also up to date)

Often times the orange ball icon is missing from my system tray / sys notification area.

It is not simply hidden - extender menu doesn't show it - and besides option set to always show.

Avast Antivirus service is running - but not confident i am being protected!

Advice or help please,

Thank you,

Ampa

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Lisandro on March 20, 2011, 03:25:23 AM

Which was your previous antivirus?
Any other security program?
Did you try repairing the avast installation?

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Ampa on March 20, 2011, 03:31:55 AM

Previous AV: Avast 5
Other security: Comodo Firewall 5 Free

By repair what do you mean precisely? I am trying a reinstall > modify > ensure all components selected (except language translations)

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Lisandro on March 20, 2011, 03:36:43 AM

Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

Isn't Comodo or Defense+ blocking anything on avast? avastUI.exe for instance?

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Ampa on March 20, 2011, 03:52:25 AM

OK done the repair as you suggested.

Checked Comodo logs, couldn't see anything to do with AvastUI. Some mentions of AvastScv but nothing that seemed odd. Still - cleared the log and will keep an eye on it.

For now icon is present.

Thanks for your help so far :)

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: Peter Blair on June 10, 2012, 01:17:16 AM

To get the orange ball in the system tray:

Start/Control Panel/Appearance and Personalization/Taskbar an Start Menu/Customize
Find Avast Icon
Under "Behaviors" select "Show Icon and Notifications"
Not sure if you have to re-boot or not???

Hope this helps. This seems to be a common problem.

Pete

Title: Re: Avast6 Win7 orange ball icon goes missing from system tray
Post by: DavidR on June 10, 2012, 02:07:56 AM

Peter, there is little value in responding to a topic that is over a year old, and for a different version of avast.

So it is hard to say this is a common problem when talking of a historic topic, certainly not for the latest version of avast.