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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: danny96 on March 21, 2011, 11:59:02 AM

Title: BSOD comes back [Solved]
Post by: danny96 on March 21, 2011, 11:59:02 AM
Yesterday installed Super RC version Avast! 6.0.1035 (from scratch - uninstalled,reboot,installed new). Reboot and Mr. BSOD when starting system is again there. Uninstalled Avast! 6 in safe mode - All is OK. Previous version was without problems. I don't want Avast! in my computer again with these problems because It will destroy my computer. Tell me what i have to do  >:(

I have Win7 64bit
Title: Re: BSOD comes back
Post by: igor on March 21, 2011, 12:26:00 PM
Any minidumps?
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 12:30:00 PM
Any minidumps?

Any mail? or where to send?
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 12:34:12 PM
Any minidumps?

Any mail? or where to send?

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=87
Title: Re: BSOD comes back
Post by: igor on March 21, 2011, 12:35:49 PM
ftp://ftp.avast.com/incoming (ftp://ftp.avast.com/incoming)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 12:37:16 PM
ftp://ftp.avast.com/incoming (ftp://ftp.avast.com/incoming)

OK doned
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 12:44:25 PM
Any minidumps?

Any mail? or where to send?

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=87

this doesn't work 
Title: Re: BSOD comes back
Post by: Lisandro on March 21, 2011, 01:04:26 PM
this doesn't work 
What doesn't work?
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 01:23:05 PM
this doesn't work 

What do you mean, danny..??
This is a link to the related knowledgebase article, which also leads yout to the ftp server. ;)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 03:50:53 PM
this doesn't work 

What do you mean, danny..??
This is a link to the related knowledgebase article, which also leads yout to the ftp server. ;)

article doesn't work (I don't have permition)
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 03:56:07 PM
article doesn't work (I don't have permition)

Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 03:59:25 PM
article doesn't work (I don't have permition)

Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn

It works but only when switch to English language.
EDIT: I read that article, fully understand, and already know what's blue screen... So that article is useless for me
Title: Re: BSOD comes back
Post by: Sauce on March 21, 2011, 04:08:48 PM
have u tried the BSOD HotFix by Microsoft on their official site ?

maybe AVAST has nothing to do with them...

Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:09:54 PM
have u tried the BSOD HotFix by Microsoft on their official site ?

maybe AVAST has nothing to do with them...


It's not because of microsoft...
It's because of avast! 6.0.1035 and Comodo Firewall (compatibility issue). I got 2x bluescreens with installed avast! 6.0.1035. Uninstalled avast! and all is OK. Did 2 times!
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:11:26 PM
So what I should install for antivirus now? Old version avast! 6 or uninstall comodo and try to install new version?
Title: Re: BSOD comes back
Post by: doktornotor on March 21, 2011, 04:11:40 PM
Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn

Outdated cookie, have seen that as well. Wiped the cookie for the site -> fixed.
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 04:14:25 PM
EDIT: I read that article, fully understand, and already know what's blue screen... So that article is useless for me

It isn't, as it also provides the ftp-link to upload your minidumps. ::)
The same link, that igor posted, btw. ;)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:14:27 PM
Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn

Outdated cookie, have seen that as well. Wiped the cookie for the site -> fixed.
ee... my bad... I missed to switch from CZ to ENG lang...
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:15:43 PM
EDIT: I read that article, fully understand, and already know what's blue screen... So that article is useless for me

It isn't, as it also provides the ftp-link to upload your minidumps. ::)
The same link, that igor posted, btw. ;)

I sent minidump 4 hours ago...
I know where to send and how to send to ftp://... Pk telled me
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 04:17:40 PM
Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn

Outdated cookie, have seen that as well. Wiped the cookie for the site -> fixed.

That would explain it, as I've cookies disabled here. ;)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:20:32 PM
Interesting, it works here...???
Usually, you don't need any permission to read a knowledgebase article.
asyn

Outdated cookie, have seen that as well. Wiped the cookie for the site -> fixed.

That would explain it, as I've cookies disabled here. ;)

Back to topic please...
What should I install for antivirus? I don't want to have unprotected PC... (even I don't get any alert in my life)
Title: Re: BSOD comes back
Post by: Asyn on March 21, 2011, 04:20:51 PM
1. I sent minidump 4 hours ago...
2. I know where to send and how to send to ftp://... Pk telled me

1. Well, give them some time to analyze it.
2. OMG. ::) >:(
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 04:24:02 PM
1. I sent minidump 4 hours ago...
2. I know where to send and how to send to ftp://... Pk telled me

1. Well, give them some time to analyze it.
2. OMG. ::) >:(

1. I though that you don't know that I already sent them minidump. So I told you that already did about 4 hours ago...
2. Do You like your god?
3. On the 3x times - what antivirus should I install now?
Title: Re: BSOD comes back
Post by: doktornotor on March 21, 2011, 05:11:30 PM
3. On the 3x times - what antivirus should I install now?

Avast 5.1.xxx from FileHippo doesn't work for you either? (Didn't read the entire thread.) I still suspect the trouble comes from CIS. What did you install, Free or Pro/AIS? Sandbox/behaviour shield will conflict there w/ CIS.
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 05:17:51 PM
3. On the 3x times - what antivirus should I install now?

Avast 5.1.xxx from FileHippo doesn't work for you either? (Didn't read the entire thread.) I still suspect the trouble comes from CIS. What did you install, Free or Pro/AIS? Sandbox/behaviour shield will conflict there w/ CIS.
Avast 6.0.1035 Free, Comodo Firewall + Defense+ with proactive virus defense. Never had BSOD with previous avast! 6.0 Before...
I can still roll back to 6.0.1022 (or how). This was no-problem.  
Title: Re: BSOD comes back
Post by: doktornotor on March 21, 2011, 05:20:05 PM
I can still roll back to 6.0.1022 (or how). This was no-problem.  

Well, if that works for you, then no need to change your AV, I'd say?  ;)

Defense+ with proactive virus defense. Never had BSOD with avast! Before...

That effectively installs the crappy CIS antivirus, as far as I can tell. Worse yet, it makes it active.
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 05:23:35 PM
I can still roll back to 6.0.1022 (or how). This was no-problem.  

Well, if that works for you, then no need to change your AV, I'd say?  ;)

Defense+ with proactive virus defense. Never had BSOD with avast! Before...

That effectively installs the crappy CIS antivirus, as far as I can tell. Worse yet, it makes it active.

It didn't install any antivirus... Only firewall but I have to setuped It to detect malicious software.
But in 6.0.1035 must be something changed... something that causes whole system crash. Or the new RC version just don't like comodo
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 05:54:00 PM
OK so I installed Avast! 6.0.1000.
Title: Re: BSOD comes back
Post by: pk on March 21, 2011, 07:26:46 PM
I've already wrote danny96 email that explains the bug is caused by Comodo IS. So I don't understand next 15+ posts here.

I still add new & new features even between two public builds. In 1035 build I included better win32k.sys & ntdll.dll hooking, however Comodo IS wasn't expected such non-standard hooking variant (in fact, its component guard64.dll corrupted ntdll.dll file which led to wininit.exe crashes). I removed the problematic part, because we won't wait than they'd fix it.
Title: Re: BSOD comes back
Post by: doktornotor on March 21, 2011, 08:10:54 PM
I've already wrote danny96 email that explains the bug is caused by Comodo IS.

Haha, bingo... ;D
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 08:29:46 PM
the bug is caused by Comodo IS.
100% surely?
Title: Re: BSOD comes back
Post by: Lisandro on March 21, 2011, 08:31:43 PM
I removed the problematic part, because we won't wait than they'd fix it.
They're not precisely quick in development ::)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 08:35:13 PM
More people have problems with this version 6.0.1035
Title: Re: BSOD comes back
Post by: YoKenny on March 21, 2011, 08:41:19 PM
More people have problems with this version 6.0.1035
Especially with Comodo.  ;)
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 08:43:48 PM
More people have problems with this version 6.0.1035
Especially with Comodo.  ;)
Yeah I will get rid of It and use only Windows Firewall (it's the best firewall out there ;D)
Title: Re: BSOD comes back
Post by: Lisandro on March 21, 2011, 08:53:44 PM
Indeed, I think there are quite better firewalls than Windows one...
Difficult to configure, no outbound protection (by default), etc.
Title: Re: BSOD comes back
Post by: danny96 on March 21, 2011, 09:07:57 PM
Indeed, I think there are quite better firewalls than Windows one...
Difficult to configure, no outbound protection (by default), etc.
Is Outpost firewall better than Comodo? Has no compatibility issues with avast?
Title: Re: BSOD comes back
Post by: pk on March 21, 2011, 10:52:17 PM
the bug is caused by Comodo IS.
100% surely?

yes, 120%
Title: Re: BSOD comes back
Post by: BJ_GeOrgE on March 22, 2011, 01:59:03 AM
hmm i got a little disappointed about comodo..i think i'm gonna give a try outpost too
Title: Re: BSOD comes back
Post by: Lisandro on March 22, 2011, 02:02:36 AM
Online Armour (http://www.tallemu.com/free-firewall-protection-software.html) and Outpost Firewall Free (http://www.filehippo.com/download_outpost_firewall/) are very good options :)
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 06:04:53 PM
still scared that the comodo uninstall won't help and I don't want BSOD once again. (Every BSOD increase chance of destroying computer)
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 06:13:59 PM
Online Armour (http://www.tallemu.com/free-firewall-protection-software.html) and Outpost Firewall Free (http://www.filehippo.com/download_outpost_firewall/) are very good options :)
Is outpost firewall better than comodo ? I already uninstalled stupid comodo and downloaded outpost.

EDIT: Runned outpost firewall and I got this message: "This program can be only installed on versions of Windows designed for the following processor architectures:
x86"
Title: Re: BSOD comes back
Post by: Charyb on March 22, 2011, 06:25:57 PM
still scared that the comodo uninstall won't help and I don't want BSOD once again. (Every BSOD increase chance of destroying computer)
pk told you what went on with the crash. several times.
Tech recommended different firewall solutions. Try each one and see what suits your needs.
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 06:26:54 PM
still scared that the comodo uninstall won't help and I don't want BSOD once again. (Every BSOD increase chance of destroying computer)
pk told you what went on with the crash. several times.
Tech recommended different firewall solutions. Try each one and see what suits your needs.
Why so much drama?
Outpost firewall doesn't support my x64 version of Windows 7.
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 08:03:32 PM
Is there a possible way to install Outpost Firewall free on 64bit system? Is this firewall better than Comodo?
Title: Re: BSOD comes back
Post by: doktornotor on March 22, 2011, 08:33:30 PM
Of course it is. Agnitum Outpost Security Suite Free (64-bit) (http://download.cnet.com/Agnitum-Outpost-Security-Suite-Free-64-bit/3000-18510_4-75328026.html?part=dl-88619&subj=dl&tag=button). People should stop posting unverified nonsense here.  >:(


System & hardware requirements: (http://free.agnitum.com/)
Quote
32- and 64-bit Windows 7, Vista, XP, 450 MHz CPU
(x86-/x64-/multi-core), 256 MB RAM, 200 MB free disk space.
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 08:58:31 PM
Of course it is. Agnitum Outpost Security Suite Free (64-bit) (http://download.cnet.com/Agnitum-Outpost-Security-Suite-Free-64-bit/3000-18510_4-75328026.html?part=dl-88619&subj=dl&tag=button). People should stop posting unverified nonsense here.  >:(


System & hardware requirements: (http://free.agnitum.com/)
Quote
32- and 64-bit Windows 7, Vista, XP, 450 MHz CPU
(x86-/x64-/multi-core), 256 MB RAM, 200 MB free disk space.
package you sent me contains antivirus & antispyware + proactive virus defense  ::)
It will be compatible with Avast! ?

Quote
People should stop posting unverified nonsense here.  >:(

BTW what people ? me?
Title: Re: BSOD comes back
Post by: doktornotor on March 22, 2011, 09:08:14 PM
It will be compatible with Avast! ?


http://dottech.org/freeware-reviews/18593

Quote
In fact, one of my favorite features of Outpost products is during installation they automatically detect if you have security software installed and automatically run themselves in "compatibility mode" disabling the features that may conflict.For example, if you have Avira installed Outpost Security Suite Free will detect that and automatically disable its live protection anti-virus and anti-spyware components. This sort of eagerness to work with other security software to avoid conflict on a user's computer shows a high level of wisdom on part of the Agnitum team and shows they prefer to do what is best in the interest of their customers as opposed to just selling products. I don't know about anyone else but this type of behavior puts a developer at the top of my list.

P.S. No, not you obviously.
Title: Re: BSOD comes back
Post by: danny96 on March 22, 2011, 09:24:16 PM
Installed...Telled that avast! was detected...clicked ok...next...install...Then a few minutes to install...Outpost crashed...Then telled that setup was completed and that i have to restart my computer...clicked OK...after restart program again crashed and internet was disabled. Uninstalled outpost firewall and internet working now. What firewall should try now  ;D
Title: Re: BSOD comes back
Post by: doktornotor on March 22, 2011, 09:28:41 PM
Well, obviously if install crashed you can't expecting a working firewall after reboot. Would make sense to disable avast! during the install I'd say.
Title: Re: BSOD comes back
Post by: danny96 on March 24, 2011, 05:32:23 PM
Well, obviously if install crashed you can't expecting a working firewall after reboot. Would make sense to disable avast! during the install I'd say.
Firewall is installing right now but the searching for protected apps taking forever.
Title: Re: BSOD comes back [Solved]
Post by: danny96 on March 24, 2011, 05:48:21 PM
So I installed outpost firewall free and It's cool! But It's pity that there is no czech localisation :/
Title: Re: BSOD comes back [Solved]
Post by: Lisandro on March 24, 2011, 06:16:01 PM
So I installed outpost firewall free and It's cool! But It's pity that there is no czech localisation :/
Why don't you offer them to translate? ;)
Title: Re: BSOD comes back [Solved]
Post by: Ashish Singh on March 25, 2011, 06:10:04 AM
I am damn sure that Outpost Firewall Free is not compatible with Windows 7. How are you using it in your Windows 7?
I am just wondering.. ??? ???
Title: Re: BSOD comes back [Solved]
Post by: Ashish Singh on March 25, 2011, 06:19:17 AM
Sorry I just read the signature....Its Outpost security suite Free... Ok Good luck and have better protection with the mixture of two giants in security Agnitum for firewall and avast! for antivirus
Title: Re: BSOD comes back [Solved]
Post by: lzzsbj on March 25, 2011, 10:55:10 AM
I have the same problem as danny96's.And I have to uninstall avast and use AVg 2011 INSTEAD now.I'll try avast later.
Title: Re: BSOD comes back [Solved]
Post by: SafeSurf on March 25, 2011, 10:57:26 AM
@ lzzsbj,

This thread is now closed.  Could you please open up a new thread with your issue?  Thank you.  :)
Title: Re: BSOD comes back [Solved]
Post by: doktornotor on March 25, 2011, 10:58:25 AM
This thread is now closed.  Could you please open up a new thread with your issue?  Thank you.  :)

This is hopeless until moderators start to actually use the lock feature.  ::)
Title: Re: BSOD comes back [Solved]
Post by: danny96 on March 25, 2011, 11:42:05 AM
I am damn sure that Outpost Firewall Free is not compatible with Windows 7. How are you using it in your Windows 7?
I am just wondering.. ??? ???
It's Outpost security suite, not firewall. Sorry  ;)