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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Zyndstoff (aka Steven Gail) on March 22, 2011, 10:39:35 PM

Title: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 22, 2011, 10:39:35 PM
The WebRep Symbols (not the AddOn icon - thats working) e.g. in the Google result-lists are missing in FF4 (final).
They are present and working in IE8.

Is it just my system or what is the cure to this?

Win 7 Pro 64bit (SP 1), German Version.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: boombastik on March 22, 2011, 11:39:48 PM
I can corfim that in the Google result-lists symbols are missing in FF4.
But they are present and working in IE8 and IE9.
Win7 32 Avast 6.0.1035
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 23, 2011, 12:21:46 AM
They were if I remember rightly they were missing when I did a google search earlier today on firefox 3.6.15, avast 6.0.1035 and XP Pro SP3.

Edit: Just checked on my win7 netbook with firefox 3.6.15 and 6.0.1035 and no webrep icon in the google results.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 23, 2011, 07:16:59 AM
Thx for your responses.
So it seems it's not a 64 bit issue and not a Firefox 4 issue either.

Happens with FF 3.6 and FF 4 with Avast 6.0.1035.

Any official remarks / answers to this from Avast Devs are highly appreciated.  ;)
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: k.u.r.t on March 23, 2011, 11:06:42 AM
Zyndstoff,
thanks for reporting this, seems to be a Firefox 3.x bug related to reading of the localization files. For whatever reason Firefox ignores the string on the 1st line and proceeds to load strings from the 2ns line onwards. Up to now we were not using the string on the 1st line but started to do so recently. This lead to the extension malfunction. We shall insert a dummy entry on the 1st line - this fixes the issue. Firefox 4 users are not affected by this bug.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 23, 2011, 11:17:23 AM
Zyndstoff,
thanks for reporting this, seems to be a Firefox 3.x bug related to reading of the localization files. For whatever reason Firefox ignores the string on the 1st line and proceeds to load strings from the 2ns line onwards. Up to now we were not using the string on the 1st line but started to do so recently. This lead to the extension malfunction. We shall insert a dummy entry on the 1st line - this fixes the issue. Firefox 4 users are not affected by this bug.

I am a Firefox 4 User, and I am affected.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: boombastik on March 23, 2011, 11:19:05 AM
I have the same bug in firefox 4 final.

(http://)
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 23, 2011, 05:07:18 PM
Zyndstoff,
thanks for reporting this, seems to be a Firefox 3.x bug related to reading of the localization files. For whatever reason Firefox ignores the string on the 1st line and proceeds to load strings from the 2ns line onwards. Up to now we were not using the string on the 1st line but started to do so recently. This lead to the extension malfunction. We shall insert a dummy entry on the 1st line - this fixes the issue. Firefox 4 users are not affected by this bug.

I am a Firefox 4 User, and I am affected.

Certainly is effecting this firefox 4.0 final edition, avast 6.0.1035 user also.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: k.u.r.t on March 23, 2011, 05:14:09 PM
Ok, anyway let's wait for the next program update and report back whether if it has not been resolved.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Hermite15 on March 23, 2011, 05:19:11 PM
what's the problem ??? ;D
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Gopher John on March 23, 2011, 05:30:38 PM
Had no problem with Firefox 3.6.15 and now Firefox 4.0 with the WebRep icons in Google search results.  I don't use Yahoo search but just tried it and the WebRep icons are missing in Yahoo search.

This on WinXP Pro SP3 with Avast Free 6.0.1035 Beta.

Edit: Just realized that Yahoo search results page requires JavaScript enabled for the page to see the WebRep icon on the urls, while Google search doesn't.

However, both results pages require JavaScript enabled for the WebRep pop-up on hover.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 23, 2011, 07:53:14 PM

Inserting a dummy line in the file wrc.properties resolved the problems here.
Go to (avast program folder)\webrep\ff\locale\de-DE\ and edit the file wrc.properties and add the following line in the beginning:
foo=bar

Note: If you use a different locale then you need to edit the file in the appropriate directory (ie. locale\en-US\ etc.)
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 23, 2011, 08:24:58 PM
That worked in the en-gb local also, I don't know if you did, but I disabled avast self-defence first before editing the wrc.properties. You also have to restart firefox for the change to take effect.
Title: Re: FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 23, 2011, 08:30:59 PM
Yes, you're right. I thought that to be taken for granted.  ;D

I also had to start the editor as Admin via right-click in order to be able to save the file in the folder.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 23, 2011, 08:40:05 PM
Yes, you're right. I thought that to be taken for granted.  ;D

I know, but you would be surprised how many wouldn't have even considered it until it failed and they posted about it, which is why I mentioned it ;D

I also had to start the editor as Admin via right-click in order to be able to save the file in the folder.

That's one that I would usually forget to mention, using XP Pro on my main system I'm not troubled with that major pain in the rear, UAC.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: Zyndstoff (aka Steven Gail) on March 23, 2011, 09:32:50 PM

I also had to start the editor as Admin via right-click in order to be able to save the file in the folder.

That's one that I would usually forget to mention, using XP Pro on my main system I'm not troubled with that major pain in the rear, UAC.

The UAC is not that bad in Win 7. I can't compare to Vista, because I skipped that, but it's not as annoying as I had thought beforehand. As a matter of fact, I like it.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 23, 2011, 11:39:21 PM
I shudder to think what it was like in Vista if you think it isn't that bad in win7. On my netbook with win7 and UAC set on the lowest level I think it is the devils spawn.

I frequently wanted to know just whose computer it was mine or UAC. I absolutely hated its total lack of configurability as it constantly block the same application time after time after time.

In the end I gave up and completely disabled it, a right pain in the rear.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 24, 2011, 12:22:43 AM
Ok, anyway let's wait for the next program update and report back whether if it has not been resolved.

Confirmed resolved in 6.0.1044 on my XP Pro ff 4.0 and on my win7 netbook ff 3.6.1016 system.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: boombastik on March 24, 2011, 02:21:44 AM
For me i can conrfim that the icon present in google search, but it is grey and after a refresh in page it take colour.
P.S. I have reply for it in the new sticky for avast 6.0.1044  with more details.
Thnx for ur time.
Title: Re: [SOLVED] FF4 (final) WebRep Symbols missing on Win 7 Pro x64 (German)
Post by: DavidR on March 24, 2011, 02:24:22 AM
Grey has nothing to do with the avast update, that is the back-end servers supporting the webrep function not being available, etc.