Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: DraKuL on March 25, 2011, 11:52:33 AM
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I have Avast Internet Security 6 installed and I started getting this network shield threat popups every 10-20 minutes! Its really annoying, I get it as soon as i login to windows as well! This started happening recently but I havent installed any new programs.
Im using Windows 7 home premium 64x.
I have attached 2 screen shots, 1 of the popup and the other of the firewall log.
Also there was another issue where avast detects 12-15 viruses in memory and it wont let me clean it, I posted about it in another thread, attached screen shots as well. Dont know if these 2 issues are related. Avast boot time scan didnt detect anything though.
Please solve this issue soon!
Thanks!
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Also there was another issue where avast detects 12-15 viruses in memory and it wont let me clean it, I posted about it in another thread, attached screen shots as well. Dont know if these 2 issues are related. Avast boot time scan didnt detect anything though.
Do not double post: http://forum.avast.com/index.php?topic=74628.0
Plus you have posted in the wrong forum, belongs here (for future - do NOT create another thread now) http://forum.avast.com/index.php?board=4.0
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Sorry for posting it in the wrong section, do you think they will give a solution or should i cancel this thread and post there ? because this is quite urgent.
regarding the double post - I posted it here also because I wanted to know if there is a connection between the 2 issues ( whether I'm getting the popups because of the viruses in the memory).
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Sorry for posting it in the wrong section, do you think they will give a solution or should i cancel this thread and post there ? because this is quite urgent.
regarding the double post - I posted it here also because I wanted to know if there is a connection between the 2 issues ( whether I'm getting the popups because of the viruses in the memory).
Yeah, very likely related. AFAICT you are infected. Please read this: http://forum.avast.com/index.php?topic=53253.msg451454#msg451454
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Thanks for the link! I downloaded the 2 programs and will upload a txt file.
Dont get me wrong but shouldnt avast do the job of the 2 programs mentioned in that thread? ( to detect malware).
Anyway I hope someone will help me out with this issue. those 2 programs will only produce logs, but to clean it I hope a moderator will help me out!
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those 2 programs will only produce logs, but to clean it I hope a moderator will help me out!
You need to attach the logs.
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This is the log for the quick scan, I'm running a full scan now. I think ibelicomeposu.dll got removed, will check again.
I still think its Avast's job to remove that module! but at the same time Avast did a great job detecting it, Kaspersky internet security 2011 (fully updated) didnt detect it! I tried uninstalling avast and installed kaspersky to see if it will detect but it didn't, so i reinstalled Avast.
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AVs are reactive by nature. You need other layers of defense, not just AV. When it comes to infections, not working under an administrator accounts and deploying proper SRP or AppLocker policies will greatly reduce the risk, for start. Also, sandboxing your browser (Sandboxie is excellent.)
Also, attach the OTS log.
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Isnt Avast's Sandbox efficient enough ? do you recommend sandboxie over it? (I'm just asking). Also do you think Malwarebyte Anti-Malware provides additional protection when used with Avast ? ( I was thinking of purchasing a license)
I just want your opinion on the 2 issues i mentioned.
I will upload the OTS log soon.
Thanks
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Isnt Avast's Sandbox efficient enough ? do you recommend sandboxie over it? (I'm just asking).
As my signature says, I'm using avast! Free -> no full sandbox (just autosandbox). As for MBAM, again, just using the free variant on-demand only. Don't feel the realtime features are worth paying and the additional overhead, personally. (Also just my personal opinion.)
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The realtime protection of MBAM would have prevented this infection from installing!
It is a one time fee for the resident protection.
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The realtime protection of MBAM would have prevented this infection from installing!
So would a sandbox. :P
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I might buy a MBM key but do you think it will work with avast? since both will be offering a real time protection will there be a clash ?
Also - after restarting the computer after MBM scan completed, as soon as i logged into windows i got an error saying ibelicomeposu.dll is missing. This is what Avast detected as the memory module virus and like i said i think MBM removed it. I want to know how to stop this error message ( since i ll be getting it everytime i login to windows!)
The OTS Scan log is 1.58mb and is too big to attach, in the link you gave it wasnt clear what i have to tick, it had only mentioned about the reg files.
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Dont get me wrong but shouldnt avast do the job of the 2 programs mentioned in that thread? ( to detect malware).
YES!!!
I either started a thread or mentioned that in the past, it's absolutely amazing and unacceptable that people with infected systems are systematically redirected on this forum to other solutions (mbam etc...), as Avast doesn't seem to be able to do the job at all. Don't get me wrong, I do advise that too, mbam, Essexboy intervention etc... as there's no other choice. That's appalling ::)
edit: not talking about detection here (although there seem to be problems too with Avast off and on), but removal abilities.
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I might buy a MBM key but do you think it will work with avast? since both will be offering a real time protection will there be a clash ?
As you can see from my signature I use MBAM realtime protection and there is no clash!
Let MBAM remove what it finds as you chose not to let it remove what it finds. ::)
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This is what Avast detected as the memory module virus and like i said i think MBM removed it. I want to know how to stop this error message ( since i ll be getting it everytime i login to windows!)
CCleaner registry check should find this. (Only let it fix the stuff it finds related ibelicomeposu.dll, not all other things it finds.)
AFAICT MBAM realtime does not really clash with avast!, many people using it that way.
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Dont get me wrong but shouldnt avast do the job of the 2 programs mentioned in that thread? ( to detect malware).
YES!!!
Then it failed to do so :P :P but still it detected the malware atleast which kaspersky internet security 2011 failed to do so ( which was fully updated)
As for OTS scan, there are boxes saying - Processes, modules, services etc and have to select - none, safe list or all. which should i select ? and on top it says include MD5 and include 64bit scans. should i tick them as well ? the last scan i did, i selected both of them and selected ALL for services, modules etc.. and the log file was too big to attach, it was 1.58mb.
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Dont get me wrong but shouldnt avast do the job of the 2 programs mentioned in that thread? ( to detect malware).
YES!!!
Then it failed to do so :P :P
read my last post again ::) I edited it, you misunderstood me.
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As for OTS scan, there are boxes saying - Processes, modules, services etc and have to select - none, safe list or all. which should i select ? and on top it says include MD5 and include 64bit scans. should i tick them as well ? the last scan i did, i selected both of them and selected ALL for services, modules etc.. and the log file was too big to attach, it was 1.58mb.
Please read this: http://forum.avast.com/index.php?topic=53253.0 (it's even a sticky :P)
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Isnt Avast's Sandbox efficient enough ?
Yes, it is.
do you recommend sandboxie over it? (I'm just asking).
Sandboxie has a free version and avast Sandbox is paid.
Also do you think Malwarebyte Anti-Malware provides additional protection when used with Avast ? ( I was thinking of purchasing a license)
It's hard for the MBAM developers, but I think you can live with the free version and scan only on demand.
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YES!!!
I either started a thread or mentioned that in the past, it's absolutely amazing and unacceptable that people with infected systems are systematically redirected on this forum to other solutions (mbam etc...), as Avast doesn't seem to be able to do the job at all. Don't get me wrong, I do advise that too, mbam, Essexboy intervention etc... as there's no other choice. That's appalling ::)
edit: not talking about detection here (although there seem to be problems too with Avast off and on), but removal abilities.
True, even I was talking about removal abilities. Like I said Avast detected these modules which Kaspersky didnt, and thats a great thing but I really hope they improve the removal abilities as well!
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Please read this: http://forum.avast.com/index.php?topic=53253.0 (it's even a sticky :P)
As I said i read it :P still didnt answer my question, that thread hasnt mentioned about what to select under basic scans, it only mentions about additional scans! :P
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As I said i read it :P still didnt answer my question, that thread hasnt mentioned about what to select under basic scans, it only mentions about additional scans! :P
Well sorry, you must be doing something wrong since others have about zero problems following the steps and there are no MB-sized logs produced. I don't have more detailed instructions, it's already detailed enough.
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I scanned it again with lesser items selected and it was 500kb but this only allows me to upload 200kb...
But I stopped getting network threat alerts, so I think its clean now :) thanks to MBM :P Thank you very much for the assistance! Please make a suggestion to the developers to improve the removal abilities of Avast.
Also there is one small problem, now everytime i restart the computer and login to windows all hidden files/ folders including system protected files are shown! Even if i disable it, the next time i login they will be shown. This happened after I installed MBM / OTS. Any idea how to fix this ?
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There are tons of file hosting servers out there, really don't see the problem with posting a link here. Why one isn't allowed to attach zip/7z or whatever similar here simply avades me. :-\
Control Panel - Folder options. If that doesn't work, then perhaps uninstall OTS. MBAM install certainly does not do this, maybe the fixing part did that.
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That issue is also fixed! Thanks for the help guys :) !! you guys are awesome! didnt have to wait for days to get a reply from you, really happy about Avast's customer support :) :) you guys rock!! ;D
By the way is it safe to assume that my computer is disinfected? or do you need to see the OTS log ? isnt the MBM log sufficient ?
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By the way is it safe to assume that my computer is disinfected? or do you need to see the OTS log ? isnt the MBM log sufficient ?
Sharing it won't do any harm. Someone will eventually take a look at it. (I can as well, but I am not really familiar with that tool.)
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Ok I uploaded it to sendspace. I ll paste the link below, please have a look and let me know if my computer is safe :)
http://www.sendspace.com/file/7pnbls
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One last question, since I have Avast Internet security and it has a built in firewall etc, should I disable the windows firewall or is it better if I keep them both running ?
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One last question, since I have Avast Internet security and it has a built in firewall etc, should I disable the windows firewall or is it better if I keep them both running ?
You can do both.
Windows Firewall won't conflict with avast's one and will protect ipv6.
But, others say that it's not good to have 2 firewalls running at the same time.
My opinion, keep only avast's.
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Thanks! Will do! The OTS scan log is uploaded to sendspace, Please have a look and let me know if there are anymore viruses on my pc. :) Cheers! :)
http://www.sendspace.com/file/7pnbls