Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: brwall on April 01, 2011, 09:11:03 PM

Title: Just upgraded to Avast Pro from Free...now have problems
Post by: brwall on April 01, 2011, 09:11:03 PM

Hi, I'm hoping someone can help me,I just upgraded to Pro and now I can't sign into any of my online accounts. When I get on a site and click a button for a popup nothing happens. I disabled as much of AVAST as I could such as the firewall etc., and nothing works. Can anyone help?

Title: Re: Just upgraded to Avast Pro from Free...now have problems
Post by: Lisandro on April 01, 2011, 09:21:36 PM

Brwall, it's not clear to me exactly what is happening...
avast pro is just an antivirus, it does not block popups and it's not a firewall...
Can you explain more? Which is your Windows, browser, etc.

Title: Re: Just upgraded to Avast Pro from Free...now have problems
Post by: brwall on April 01, 2011, 09:42:20 PM

Thank you for the reply Tech, I'm sorry I have AVAST Internet Security which has a firewall etc.

Title: Re: Just upgraded to Avast Pro from Free...now have problems
Post by: MAG on April 01, 2011, 09:53:11 PM

Quote from: brwall on April 01, 2011, 09:11:03 PM

I disabled as much of AVAST as I could such as the firewall etc

It's not safe  to connect to the internet without a firewall - make sure either avast or windows firewall is running at all times.

If you have got as far as the web site the firewall doesn't sound like the problem anyway.

Title: Re: Just upgraded to Avast Pro from Free...now have problems
Post by: brwall on April 01, 2011, 10:34:41 PM

Thanks but its strange that since I upgraded this AM I'm also having log in problems to my bank account also etc.

Title: Re: Just upgraded to Avast Pro from Free...now have problems
Post by: doktornotor on April 02, 2011, 12:14:18 AM

Well, if you are using Trusteer Rapport (spell?) then this thing is somehow incompatible with Avast.