Avast WEBforum

Other => Viruses and worms => Topic started by: gammer on September 26, 2004, 12:07:27 AM

Title: help me please
Post by: gammer on September 26, 2004, 12:07:27 AM

i found alot of viruses on my computer thing i did not download and when it alerts me that there is a virus i click '"Delete files permanetly" but the file with the virus is still there what should i do? ???

Title: Re:help me please
Post by: DavidR on September 26, 2004, 01:11:19 AM

Hi gammer, welcome to the forums.

This should get you started.

Please Help us to Help you In order to help fully we need more information....
   - What OS are you using? is it up to date?
   - What email program are you using - if applicable?
   - avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
   - What was the virus name, what was the filename, where was it found
     example (C:\windows\system32\infected-filename.xxx)?
   - What actions have you taken to try and resolve the problem?
Also see this thread for further information and advice User's FAQ (http://forum.avast.com/index.php?board=9;action=display;threadid=4818).

General Advice & Tools for virus/trojan/malware removal (http://forum.avast.com/index.php?board=4;action=display;threadid=5373)

If you need more help, come back here with more info....