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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: coverland on April 04, 2011, 04:01:56 AM

Title: Avast and Windows XP BSOD
Post by: coverland on April 04, 2011, 04:01:56 AM

Hi, First time user of Avast and since installing it, when I go to reboot my computer I get the notorious Windows blue screen of death UNLESS I right click and go to shields control and disable.   Anyone know of a fix for that?  I think I'll like it well enough otherwise and can see myself migrating up to the paid version but would like to get that nuisance fixed.  TIA

Title: Re: Avast and Windows XP BSOD
Post by: Vladimyr on April 04, 2011, 05:17:19 AM

Hi coverland

Was it "PAGE_FAULT_IN_NONPAGED_AREA"?
Which avast! version? Is it 6.0.1000 or a pre-release?

Most installs for me have been trouble-free but I have seen something like this on a couple where it annoyingly took more than one reboot before rock-sold stability returned.
At the time this http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ec4b7d80-79b6-4035-92a3-3992a9e09718&displaylang=en was suggested by avast! team as a possible cure but I haven't needed to actually try it.