Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cloun203 on April 08, 2011, 11:14:51 PM
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I discovered new 6th version of avast and clicked upgrade. After restarting computer my sidebar with gadgets became "messy". Panel started but gadgets didn't display properly. for example notes didn't show at all. In fact neither of gadgets was working. Fortunately I had recent windows restore point and my vista rolled back avast! to the 5th version. Sidebar works again.
I didn't make screenshots but hope you will be able to reproduce the issue. after installing the 6th version new avast gadget was added to the panel. I tried to delete it but it didn't help. Also two reboots didn't make any difference. Problem persisted. I didn't notice other problems with avast but as I said I have returned back to 5th.
I use Vista Home Premium, Russian with latest updates and service packs.
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I have the same problem with Windows 7 64 bit. Gadgets move, end up on top of each other etc. This happens occasionally on rebooting but more often on switching user. It is really quite tiresome. I had assumed it was a windows issue until I came upon this post Windows 7 desktop icon's keep moving (http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/windows-7-desktop-icons-keep-moving/f6aeb3ae-17cb-4336-bef8-08a68d6a6dd0). If you scroll down you will see ColKilgore posted that removing Avast fixed the problem for him!
I wonder if the Avast developers are aware of this problem and if so are they going to address it?
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Try to repair avast...
Have you tried the latest build? Build 1091???
Direct download links:
Free AV: http://files.avast.com/iavs5x/setup_av_free.exe
Pro AV: http://files.avast.com/iavs5x/setup_av_pro.exe
IS: http://files.avast.com/iavs5x/setup_ais.exe
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you opened me eyes. I always had issue with icon rearranges. But couldn't even suspect it's because of avast. it happens even with 5th version which I now run.
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you opened me eyes. I always had issue with icon rearranges. But couldn't even suspect it's because of avast. it happens even with 5th version which I now run.
plz explain your problem
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Try to repair avast...
Have you tried the latest build? Build 1091???
Direct download links:
Free AV: http://files.avast.com/iavs5x/setup_av_free.exe
Pro AV: http://files.avast.com/iavs5x/setup_av_pro.exe
IS: http://files.avast.com/iavs5x/setup_ais.exe
I am on version 6.0.1091 on one of my PC's and some version of 5 on another - both Windows 7 but different flavours. Both PCs have issues with gadgets moving - so I'm now blaming Avast pending further information - LOL
The problem appears when you have more gadgets than will fit in one column on the right of the screen. Then you change user and change user back to the one with the gadgets. It gets even worse if both users have a number of gadgets they want arranged other than in a single column down the screen.
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Please do 2 screenshots: before (correctly arranged) and after user-switching (wrongly arranged) so the developers have an idea.
Thanks.
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Sorry I could not understand.... Someone will take this issue....?
Ooops you are in ...
Thanks Steven
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BTW: does this happen with fast user switching or also with real log off / log on?
Could you check both?
And maybe also disable the Vista fast user switching feature completely and test again with log off / log on?
Thx
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I'm using Windows 7 - it happens with both switching user and logoff - log on to another user and then log off and log back on to the original user. It sometimes happens at reboot and sometimes on user switching and sometimes with just a logoff-relogon to the same user. I don't know how to switch off user swtiching on 7 - can it be done? I have dropped a couple of screenshots on sendspace for you. Asd you can see twitter and the Avast gadgets move to the right overlaying the ones that are their already.
Normal Desktop arrangement (http://www.sendspace.com/file/zk5bx4)
Scrambled gadget positions (http://www.sendspace.com/file/wiem6x)
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Please attach the shots here. (Click on "additional options" under the post editing window)
The fast user switching can be turned of (I believe - in XP it was that way) under user accounts - somewhere there.
I'll try to reproduce the thing as soon as I get home.
Thx
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dude, it would be great if you next time use the additional option located below where you write to attach screenshots
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Are you absolutely sure that this is caused by Avast? If you uninstall Avast, then the problem is gone?
I see a lot of tools, tweaking stuff and so on that I don't know... "ShadowPro Desktop" etc.?
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I'm not absolutely sure, no. But as shadowprotect will make an image backup on Thursday night I will try to remember to download Avast 6, disconnect ethernet, uninstall Avast, test user switching and then re-install Avast, reconnect and report back on Friday.
P.S. - Sorry - only just noticed the additional options. :-[
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Great, and no prop about the options.
:D
Thanks for your cooperation. We'll see if it's really Avast-related.
If it is, I will point that to developers, but I do not have too much hope that there will be a quick fix, at least in this version of Avast as this "little" problem does not hamper the functionality neither of Avast nor of Windows.
Currently the developers are starting hard work on Avast 7 - so if the problem is Avast related, there is hope that it will be straightened out with the next major version update, if we can supply enough information to nail down the reason.
So please keep your help going, it is very valuable.
Thx
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I have just repeated avast upgrade. The program upgraded to 6.0.1091. After reboot sidebar got new avast widget. Other widgets work as well, the problem didn't appear again. Hope this is because it has been fixed since 1000 otherwise it can repeat later with someone else.
But not sure if the problem with widget moving has gone away. Will monitor it and if it repeats I will get back here
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That sounds good, doesn't it?
Keep an eye on that please and come back if problem reoccurs.
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Here are the results of my test of uninstalling & re-installng Avast 6.0.1091
Unplugged Ethernet
Logged off as myself
Logged on as as an Admin user
Switched user to as myself - gadgets OK
Switched user to as an Admin user
Switched User to as myself - gadget positions scrambled
Unscrambled gadgets
Logged off as myself
Logged on as an Admin user
Uninstalled Avast
Rebooted
Logged on as as myself - gadgets OK
Switched User to as an Admin user
Switched User to as myself - gadget positions scrambled
unscrambled gadgets
Logged off as myself
Logged on as as an Admin user & re-installed Avast
Configured Avast
Logged on as as myself - Gadgets OK
Switched to as an Admin user - configured power settings
Logged out of as an Admin user
Logged into as myself - gadget positions scrambled
unscrambled gadgets
Plugged in Ethernet
Updated Virus definitions
(Re)Registered Avast
Sorted out email SSL warning (yawn)
posted here
I feel I have to conclude that this is a Windows 7 issue and nothing to do with Avast - it is also semi-random in that it has occurred at reboot and at switching users by logon/logoff as well as a straight user switch. Just another Windows annoyance to be lived with I guess!
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Hey, great effort, many thanks for this.
Happy holidays!
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Thanks - you're welcome.
BTW The issue only seems to appear if you put gadgets anywhere BUT where the Vista sidebar 'used to be'. Even though 7 has no sidebar!
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may be not related to this thread (and may be not even related to Avast) but following my last install of AIS6 (on W7), I got my gadgets disappearing when resuming the system from standby. Switching gadgets off and on for gadgets from the desktop context menu bring them back.