Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: acuariano on April 11, 2011, 01:52:02 AM

Title: update problem with free version
Post by: acuariano on April 11, 2011, 01:52:02 AM

iuse winxp sp3,os updated.
since this morning i have problem updating definitions...
last i have is 110409-1
it was working ok..no programs or system changes

Title: Re: update problem with free version
Post by: disPlay on April 11, 2011, 02:32:39 AM

Does the avast software gives some warming/error when you are updating the definitions?
You can also try to download the signatures manually. http://www.avast.com/download-update

Title: Re: update problem with free version
Post by: Para-Noid on April 11, 2011, 02:59:05 AM

What def version is shown now?
Mine say 110410-1 as of 4/10/11 00:58 AM GMT

Title: Re: update problem with free version
Post by: acuariano on April 11, 2011, 05:18:46 AM

hey guys i still have the 110409-1
click on update but it remains in initializing
also at the restaring i got a red color warning about failing to update.

Title: Re: update problem with free version
Post by: acuariano on April 11, 2011, 05:21:40 AM

i also unplug webrep and sandbox in avast
got sandboxie working.

Title: Re: update problem with free version
Post by: SafeSurf on April 11, 2011, 07:15:38 AM

Is the time and date correct on your machine?

Have you tried an Avast Repair:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.

Let us know if this fixes your problem.  If not, please let us know what other security software you have on this machine (antivirus version, firewall, other security software - currently and in the past and how you uninstalled them).  Thank you.

Title: Re: update problem with free version
Post by: acuariano on April 11, 2011, 01:02:19 PM

got sandboxie,windows firewall,pc behing a router
will try the repair now..let you know.

Title: Re: update problem with free version
Post by: acuariano on April 11, 2011, 01:20:05 PM

ok control panel-add remover didn't work-clcicking on the program did nothing-
so i use the uninstall tool in safe mode.
reinstall,turn off webrep and sandbox..updated to 110411-0

note: when re-register it only register till 7-10-2011