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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kantagara on April 11, 2011, 09:20:07 PM

Title: Virus definitons update-Can't open several web sites
Post by: kantagara on April 11, 2011, 09:20:07 PM
Like 10 minutes ago I was visiting my favorite web sites...Then avast was updated his virus definitions...When I tried to open some new site (facebook and some web sites located in my country) avast gives me a warning about a threat that was located on the website  ::)
So could u please somehow fix this? Thank you
BTW if u need that threat report here is a pic:
(http://www.dodaj.rs/t/46/8l/2LDvMkSk/untitled.jpg) (http://www.dodaj.rs/?46/8l/2LDvMkSk/untitled.jpg)
Title: Re: Virus definitons update-Can't open several web sites
Post by: borodatiy on April 11, 2011, 09:24:00 PM
I have the same problem.
Title: Re: Virus definitons update-Can't open several web sites
Post by: robustrobot on April 11, 2011, 09:25:59 PM
I signed up for the Avast Board just to post here and say that it happened to me, too!
Title: Re: Virus definitons update-Can't open several web sites
Post by: Iceni on April 11, 2011, 09:28:30 PM
I have the same problem.

Avast version 5.1.889.

Virus definition 110411-1
Title: Re: Virus definitons update-Can't open several web sites
Post by: DJBone on April 11, 2011, 10:10:49 PM
I can confirm that! After update to definition 110411-1 i can't open several websites, even the user interface of my Fritz! Box (internet modem).

DJBone
Title: Re: Virus definitons update-Can't open several web sites
Post by: TheKleins on April 11, 2011, 10:37:57 PM
Same problem!

avast! version: 6.0.1000

Virus definition: 110411-1

Please address this issue!
Title: Re: Virus definitons update-Can't open several web sites
Post by: Ureshi on April 11, 2011, 11:01:08 PM
avast! version: 6.0.1000

Virus definition: 110411-1

Same problem!  :'(
Cant open a lot of websites, my yahoo mail, facebook and a lot more FIX this quick, PLEASE!!!!  :(
Title: Re: Virus definitons update-Can't open several web sites
Post by: Globetrotter on April 11, 2011, 11:20:41 PM
avast! version: 6.0.1000
Virus definition: 110411-1

This virus definition update is clearly causing major problems. After this last update almost all websites I visit reports some "HTML:Script-Inf" infection. It's clearly a false positive since I get it everywhere now.

I did a search on Twitter and there are hundreds of people reporting the exact same problem. I can't even update my avast definitions, that gives an error too.

I hope Avast pushes out a new definition update very soon because thousands of people around the world will wrongly think their computers are infected.

It's frustrating that there is no communication from Avast on this, nothing on their twitter account, no press release or forum advice. Incidentally, I had to disable the web shield just to visit this forum...

Avast, please fix soon!
Title: Re: Virus definitons update-Can't open several web sites
Post by: ArtemisF0wl on April 11, 2011, 11:25:03 PM
update avast, it has been fixed(at least for me)
Title: Re: Virus definitons update-Can't open several web sites
Post by: spg SCOTT on April 11, 2011, 11:28:45 PM
Yes, please update to 110411-2 This should fix the problems
Title: Re: Virus definitons update-Can't open several web sites
Post by: twwann on April 11, 2011, 11:35:10 PM
Same problem here....in California. 6.0.1000
Title: Re: Virus definitons update-Can't open several web sites
Post by: english teacher on April 11, 2011, 11:38:19 PM
I have this virus def version 110411-2 but I can't visit any websites. I have turned off AVAST completely and still can't surf properly.

HEELLLLLPPPPPP!!!
Title: Re: Virus definitons update-Can't open several web sites
Post by: twwann on April 11, 2011, 11:49:05 PM
Now I have a pop-up saying it can't update.... HTTP error (403)!
Title: Re: Virus definitons update-Can't open several web sites
Post by: NYYANKEE on April 12, 2011, 12:02:33 AM
Hi, I just had major problems myself. My messages were HTML;Script-inf also Java:Agent-DR {exp) and HTML:IFrame-inf. I ran Malaware scan and it founds numerous infected areas then I ran my scan on Avast and also found numerous infected areas. So then I had to run a boot-scan and deleted everything that was infected. I hope after all of this my computer is fine now? Please someone get back to me on this?

Thank You,
NYYANKEE
Title: Re: Virus definitons update-Can't open several web sites
Post by: Pablo Jakelaitis on April 12, 2011, 12:06:29 AM
I was appalled, could not access the facebook, but after 5 minutes of the update problem, another update fixed the problem.
Title: Re: Virus definitons update-Can't open several web sites
Post by: [GUE]viking on April 12, 2011, 12:10:09 AM
Yes, please update to 110411-2 This should fix the problems

Agreed!

Thank you for the prompt response! This level of professionalism is exacty why I have been using Avast for several years and continue to encourage all friends and family to use Avast!

Great job! 8)
Title: Re: Virus definitons update-Can't open several web sites
Post by: disPlay on April 12, 2011, 12:11:43 AM
https://blog.avast.com/2011/04/11/false-positive-issue-with-virus-defs-110411-1/


Here is VLK talking about the problem.
Title: Re: Virus definitons update-Can't open several web sites
Post by: gning on April 12, 2011, 12:12:08 AM
I not only have this error on half of the websites I visit, but when I did a boot scan it also found this "infection" on half of the HTML files stored on my system... including files authored by Microsoft.  As far as I can tell, it's pretty much reporting infection on any html that references a separate javascript file.

I tried scanning my own website to see if it reported infections in files I'd written myself, but those it did manage to pass as clean.
Title: Re: Virus definitons update-Can't open several web sites
Post by: spg SCOTT on April 12, 2011, 12:13:23 AM
Yes, please update to 110411-2 This should fix the problems

Agreed!

Thank you for the prompt response! This level of professionalism is exacty why I have been using Avast for several years and continue to encourage all friends and family to use Avast!

Great job! 8)
I'm just a user like yourself, and now that I can get on the forum, I can post ;)

Welcome to the forum :)
Title: Re: Virus definitons update-Can't open several web sites
Post by: omcreations on April 12, 2011, 12:14:03 AM
OK, I'm going to chime in on what solved this issue with me. I have Avast Internet Security on my business computers. All computers were down. I attempted update of definitions, but Avast told me I had the most recent definitions. I spent 2 hours scanning the computer, which "detected" 4,677 "infected" files, which were ALL html files. Being a web designer, of course I have HTML files, but when Avast told me that html files for Quickbooks and Adobe CS4 were infected, I was HIGHLY suspicious. I was almost ready to install another internet security suite, but decided to update the software. Updating the software from Avast 5 to Avast 6 resolved the issue.

If updating the definitions doesn't resolved the issue, open the Avast control panel, go to Maintenance, and update the Program. You will likely be asked to reboot your computer (it did for me). You should be updated to version 6, and should be able to access all websites again.

Apparently, there was some glitch in the recent Avast upgrade that blocks html pages, which is, of course, pretty much every web site on the internet.
Title: Re: Virus definitons update-Can't open several web sites
Post by: street_lethal on April 12, 2011, 12:17:21 AM
I not only have this error on half of the websites I visit, but when I did a boot scan it also found this "infection" on half of the HTML files stored on my system... including files authored by Microsoft.  As far as I can tell, it's pretty much reporting infection on any html that references a separate javascript file.

I tried scanning my own website to see if it reported infections in files I'd written myself, but those it did manage to pass as clean.

Yeah it was flagging html files left and right as infected html:script-inf. I went to nero.com to check for updates for nero and it flagged that site as infected. Then I did a scan and it picked up html files in my vmware help folder. I knew something was up. I scanned with MBAM and ESET online and everything was clean. I also had problems trying to update to the newest definitions but it finally worked. This forum was down as well.
Title: Re: Virus definitons update-Can't open several web sites
Post by: pgp66 on April 12, 2011, 12:30:31 AM
Do the update and then do a reboot. Everything worked again after that. The issue occured on two pc's for me and both needed the reboot to work.

Paul
Title: Re: Virus definitons update-Can't open several web sites
Post by: paraxeno on April 12, 2011, 12:45:05 AM
boot scanned a friends computer after the hundreds of false alerts and deleted lots of files during that, with a result of loosing the sound of windows after the boot scan and deleting of files ended, on windows xp pro would a system restore fix the sound problem ????
thanks in advance for the help
Title: Re: Virus definitons update-Can't open several web sites
Post by: paraxeno on April 12, 2011, 01:20:08 AM
anyone some help please? points above post with question
how about files that were deleted in boot scan after the faulty alerts? would a system restore fix them? lost sound from computer after the deletion on windows xp pro
thanks again for any help that I will get
Title: Re: Virus definitons update-Can't open several web sites
Post by: Lisandro on April 12, 2011, 03:12:06 AM
paraxeno, the false positive incident of today affect websites (and only temporary files on the browser cache).
If you delete files, rather than send to Chest, they're probably can't be recovered.
I suggest you reinstall the audio drivers (if avast has moved any file to Chest...).
Title: Re: Virus definitons update-Can't open several web sites
Post by: paraxeno on April 12, 2011, 11:48:56 AM
Thank you Tech... after lots of reading last night I think this is what I will do :D thanks for your reply - at least we learnt sthg from this incident, calm down be patient dont panic and dont delete until advised :)
Title: Re: Virus definitons update-Can't open several web sites
Post by: gincs02 on April 12, 2011, 11:57:13 AM
how to find a virus whit avast! internet scurity who come on my on internet   

I found sometink but I don`t know what is
Title: Re: Virus definitons update-Can't open several web sites
Post by: Lisandro on April 12, 2011, 01:34:36 PM
how to find a virus whit avast! internet scurity who come on my on internet   

I found sometink but I don`t know what is
Please, open a new thread for your specific issue.