Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: idieguez on April 12, 2011, 08:43:20 AM
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Hi,
I am an afected user of false positive issue. I update before to analize my computer, but didn't exist the next update to solve fix.
I analized computer (quick analysis), and I removed all files (not chest or trunk, I don't know the translate of this word). Hoy can I restore there files?
I reported my problem in blog entry (blog.avast.com/2011/04/11/false-positive-issue-with-virus-defs-110411-1), and "vlk" say my that I write in forum.
Thank you very much. I hope this problem HAVE A SOLUTION.
Regards!
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Use your latest system restore point.
Your lost data will be restored.
asyn
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Thank you,
but exist other solution? My latest system restore point have some days, I don't stay sure... :S
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Thank you,
but exist other solution? My latest system restore point have some days, I don't stay sure... :S
If you did delete the files, there's no other option.
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Did you check in the avast virus chest section to see if the file is still there, IF you deleted to the chest.
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Ok.
Yesterday, I sent you some recommendations through Twitter:
@avast_antivirus You should be informed immediately by Twitter and your blog. Too bad... :S
@avast_antivirus An IDEA: module in Avast! to warn about problems about this. With this module, when you detect, you can alert to users...
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My virus chest is empty! :S
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Direct deleting is never the better option... You can't recover files...