Avast WEBforum

Other => General Topics => Topic started by: reesd on April 14, 2011, 03:59:37 PM

Title: please make forum policies visible to new users
Post by: reesd on April 14, 2011, 03:59:37 PM
Please send a welcome email, add a sticky, or add something on the profile page about the forum polices including the fact that users can't change their timezone until after 20 posts. Also inform the user what the forum's actual timezone is. Times can be important when troubleshooting an issue (like the recent false positive for unidrv.dll).

Thanks,
dave
Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 04:30:34 PM
Also inform the user what the forum's actual timezone is.

Timezone of the forum is GMT.
Title: Re: please make forum policies visible to new users
Post by: Hermite15 on April 14, 2011, 04:38:57 PM
1 the guy already posted that with another username already yesterday... don't know where on the forums

2 the guy registered again, got his thread (screenshot) deleted and got banned...can't you guys ban his IP, and not just his username? thanks ;D

ps: don't know if he was unbanned and if he's using new email addresses to register and then re-use his username.
Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 04:42:16 PM
Thanks Logos, didn't know that, else I wouldn't have replied in the first place.
Title: Re: please make forum policies visible to new users
Post by: reesd on April 14, 2011, 04:55:44 PM
1 the guy already posted that with another username already yesterday... don't know where on the forums

I actually didn't post that, I just started a thread to create 20 posts so I could fix it myself. I intentionally kept it all in one thread with the hope of not bugging other users. Apparently I did anyway and I won't repeat it (sorry).

In any case, I think my point is still valid. The idea of locking down a users own profile until after a # posts is pretty unusual. Since its unusual I think it makes sense to let new users know about it rather than having them burn time trying it and then digging through help that doesn't mention its locked down. As I said above, something in the welcome email,  a sticky, or a comment on the profile would all fit the bill.

Thanks,
d
Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 05:02:32 PM
1. I intentionally kept it all in one thread with the hope of not bugging other users. Apparently I did anyway and I won't repeat it (sorry).

2. The idea of locking down a users own profile until after a # posts is pretty unusual. Since its unusual I think it makes sense to let new users know about it rather than having them burn time trying it and then digging through help that doesn't mention its locked down. As I said above, something in the welcome email,  a sticky, or a comment on the profile would all fit the bill.

1. Ok. ;)
2. That's a spam-protection, but you're right, it should be told to new users in the welcome mail, imo.
asyn
Title: Re: please make forum policies visible to new users
Post by: spg SCOTT on April 14, 2011, 05:03:26 PM
The problem arises because of spammers...many of the features have been locked down, to prevent them from getting any further.

It is more an antispam thing, it attempts to prevent spammers registering for the forum, and editing their profiles to be full of links...if they don't post, then it is hard to keep track of.

For me though the main reason is the blocking of Personal Messages. Since someone needs 20 posts before they can send a PM, spammers cannot register, and start spamming everyone through PM's...

The only problem is that when the do register, they can still post...until they are caught that is...though generally the mods are fairly quick on this.

The issue here is that it may not be easy to selectively block certain things, so it may be all or nothing...

The idea of having this information available easily, would (IMO) lead to users doing what you did and posting things that would be considered spam, just to get post count up.

That thread to get to 20 posts, would be considered spam, and would be deleted as such.
Title: Re: please make forum policies visible to new users
Post by: reesd on April 14, 2011, 05:22:53 PM
The issue here is that it may not be easy to selectively block certain things, so it may be all or nothing...

The idea of having this information available easily, would (IMO) lead to users doing what you did and posting things that would be considered spam, just to get post count up.

That thread to get to 20 posts, would be considered spam, and would be deleted as such.

I understand that it may not possible to relax the timezone restriction just by itself, but I do think informing users that they can't do certain things until they have hit a minimum post level is just good user support. Since it takes 20 posts I think a spammer would certainly be caught before they get there. I forget the exactly quote, but there is a common refrain in cyber security that obfuscation doesn't create security and in fact makes things worse by creating a false sense of security. Perhaps you could at least let users know about the restrictions without telling them exactly when they are lifted, so they would not waste time trying to do them (like timezone).

Anyway, just my $.02. I'll add the Avast app itself seems to be working pretty well for me, very happy with the move from MSE so far.

d
Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 05:27:29 PM
Anyway, just my $.02. I'll add the Avast app itself seems to be working pretty well for me, very happy with the move from MSE so far.

Good. :)
Anyway, you'll see, that it's not that hard to reach 20 posts.
Even, if you post meaningful content instead of 1,2,3... ;)
Title: Re: please make forum policies visible to new users
Post by: Zyndstoff (aka Steven Gail) on April 14, 2011, 05:36:07 PM
And what is learned by this thread?
Don't judge a book by it's cover.  8)
Or, as we have a say in Texas: don't be so damn fast on the trigger.


the guy registered again, got his thread (screenshot) deleted and got banned...can't you guys ban his IP, and not just his username? thanks

Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 05:41:42 PM
And what is learned by this thread?
Don't judge a book by it's cover.  8)
Or, as we have a say in Texas: don't be so damn fast on the trigger.

Sure, ZS.
But Logos was also right about the 1,2,3 postings. ;)
So, what we really learned is: Let's talk about it. (Spammers won't do that..!)
asyn
Title: Re: please make forum policies visible to new users
Post by: Hermite15 on April 14, 2011, 05:42:25 PM
And what is learned by this thread?
Don't judge a book by it's cover.  8)
Or, as we have a say in Texas: don't be so damn fast on the trigger.



... not again ::) ... not a real fan of systematic pacifism here.
Title: Re: please make forum policies visible to new users
Post by: Zyndstoff (aka Steven Gail) on April 14, 2011, 05:44:07 PM
And what is learned by this thread?
Don't judge a book by it's cover.  8)
Or, as we have a say in Texas: don't be so damn fast on the trigger.



... not again ::) ... not a real fan of systematic pacifism here.

Ha ha ha... I know, Logos. Just trying to pull your leg.  ::)
Title: Re: please make forum policies visible to new users
Post by: Hermite15 on April 14, 2011, 05:44:55 PM
do we really need a new Westerwelle  ??? ;D
Title: Re: please make forum policies visible to new users
Post by: Asyn on April 14, 2011, 05:46:16 PM
do we really need a new Westerwelle  ??? ;D

Hey, you're quite good informed... ;D
Title: Re: please make forum policies visible to new users
Post by: Zyndstoff (aka Steven Gail) on April 14, 2011, 05:46:18 PM
do we really need a new Westerwelle  ??? ;D

Ah... touché.
That hurt.
Title: Re: please make forum policies visible to new users
Post by: DavidR on April 14, 2011, 06:11:37 PM
Please send a welcome email, add a sticky, or add something on the profile page about the forum polices including the fact that users can't change their timezone until after 20 posts. Also inform the user what the forum's actual timezone is. Times can be important when troubleshooting an issue (like the recent false positive for unidrv.dll).

Thanks,
dave

Personally I would try creating a new member account, you will have to use a different email address and user name, etc. When setting it up pay attention, select your country (Forum Profile Information), that will show you flag also and you may well be able to correct the time zone (Look and Layout Preferences, Time Offset:) if needs be after selecting the country .

Don't close out the Profile section until you are done or you won't be able to get back in to modify anything.

If that works abandon this forum member account.
Title: Re: please make forum policies visible to new users
Post by: bob3160 on April 14, 2011, 06:15:17 PM
do we really need a new Westerwelle  ??? ;D

Ah... touché.
That hurt.
Not any old ones either.  :)
Title: Re: please make forum policies visible to new users
Post by: reesd on April 14, 2011, 09:32:52 PM
So, what we really learned is: Let's talk about it. (Spammers won't do that..!)

I could have posted about it first also, but it sounded like something that  wasn't going to change. And I didn't want to create a bunch of empty comments to get there, had thought if I kept to its own thread, did it quickly, and then deleted it after it would be less obtrusive. Bad assumption on my part. Especially since there seems to have been a spammer issue in the past.

d

PS, An email saying I was banned would be nice. I just suddenly was asked for username/password that had worked 5 minutes earlier.
Title: Re: please make forum policies visible to new users
Post by: Zyndstoff (aka Steven Gail) on April 14, 2011, 10:27:40 PM

PS, An email saying I was banned would be nice. I just suddenly was asked for username/password that had worked 5 minutes earlier.


Let the dead rest in peace.  ::)
We were all victims of circumstance. All's well now.  ;D
Title: Re: please make forum policies visible to new users
Post by: Lisandro on April 15, 2011, 03:13:28 AM
In any case, I think my point is still valid. The idea of locking down a users own profile until after a # posts is pretty unusual. Since its unusual I think it makes sense to let new users know about it rather than having them burn time trying it and then digging through help that doesn't mention its locked down. As I said above, something in the welcome email,  a sticky, or a comment on the profile would all fit the bill.
Indeed, share information does not hurt. It could be somewhere... But there are tons of informations that are only in forum. It won't be practical if any of them is published. People are lazy and will ask here anyway ;D
Title: Re: please make forum policies visible to new users
Post by: Lisandro on April 15, 2011, 03:16:08 AM
And editing their profiles to be full of links...
Right now it does not help... The spammers use the post to their links... ::)

For me though the main reason is the blocking of Personal Messages. Since someone needs 20 posts before they can send a PM, spammers cannot register, and start spamming everyone through PM's...
Indeed.
Title: Re: please make forum policies visible to new users
Post by: reesd on April 26, 2011, 02:01:12 PM
Bwah, ha, ha, ha. I'm at 20 posts, now my evil PM scheme can begin!

d

PS, It really is a shame there isn't some way to lock out PM for new users and but still let them adjust their profile stuff. There is a lot they might want to tweak.
Title: Re: please make forum policies visible to new users
Post by: YoKenny on April 26, 2011, 02:13:53 PM
Bwah, ha, ha, ha. I'm at 20 posts, now my evil PM scheme can begin!

PS, It really is a shame there isn't some way to lock out PM for new users and but still let them adjust their profile stuff. There is a lot they might want to tweak.
Looks like you are just the person we like protection from! ;)

First thing you should do is to go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.
Title: Re: please make forum policies visible to new users
Post by: ManyQs on April 27, 2011, 04:36:28 AM
There is something very, very wrong with the idea that it is acceptable to place such restrictions on a User Account, as outlined in this thread, yet not inform the User during the registration process that the restrictions will be in place. That it's happening on this site is amazing, if not ironic.

There is also something quite wrong with such restrictions as not allowing a User to set a preferred time zone from the first day the Account is activated. That would be a software issue, yes? I cannot think of how restricting time zone settings can prevent spammers form sending PMs, or posting spam.

Obviously, I, even as a member in good standing, have little voice in the way the forum is run, but I believe I am entitled to my opinion here without receiving derision in response to this post from the staff here, no?

Thank you.
Title: Re: please make forum policies visible to new users
Post by: spg SCOTT on April 27, 2011, 11:57:41 AM
ManyQs,

It may be that SMF doesn't allow for you to selectively block some things for users, it may be all or nothing.
So in blocking certain profile features, you may have to block say the time zone feature as a result.

Title: Re: please make forum policies visible to new users
Post by: ManyQs on April 27, 2011, 02:04:43 PM
ManyQs,

It may be that SMF doesn't allow for you to selectively block some things for users, it may be all or nothing.
So in blocking certain profile features, you may have to block say the time zone feature as a result.

Yep, very likely. By now, though, you'd figure the coders at SMF would have come up with a MOD. I mean, SMF wasn't born yesterday.

Title: Re: please make forum policies visible to new users
Post by: reesd on April 27, 2011, 02:46:07 PM
Obviously, I, even as a member in good standing, have little voice in the way the forum is run, but I believe I am entitled to my opinion here without receiving derision in response to this post from the staff here, no?

I don't think there has been a lot of derision about the idea, that tone comes more from how I introduced myself to the forum - by immediately trying to create 20 posts so I could change my time zone. I did it all in one thread to not bug others, but it still looked bad and got me (silently) banned.

d