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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: uberShiv on October 03, 2004, 05:46:37 PM

Title: Problems w/ IE and Media Player
Post by: uberShiv on October 03, 2004, 05:46:37 PM
I recently installed Avast's AV software and now for some reason i can no longer open up IE and windows media player. Every time i do attempt i notice something about the script blocker for a short period then it goes away. I have tried disabling and pausing the script blocker but this has had no effect. This has also happened on my laptop and i really need at least 1 machine to be able to use IE for those rare database pages you just can't view in firefox.
Here is my system
Windows XP
Build Jun2004 (4.1.418)
Xtreme toolkit ( 1.9.4.0)
Active skin (4.2.7.3)
Reg key ... hah just kiddin..

anyhow.. any help would be greatly appreciated!!
Title: Re:Problems w/ IE and Media Player
Post by: Lisandro on October 03, 2004, 08:48:48 PM
Did you install SP2?
How are the IE scripts configurated to work? (allowed, blocked...)
Anyway, it's strange that with the Script Blocker disabled it still brings problems... Did you try to uninstall it?
Title: Re:Problems w/ IE and Media Player
Post by: uberShiv on October 04, 2004, 01:27:09 AM
SP2 was previously installed b/f i installed the AV software.

Upon removing Avast AV i can now run IE, but the media player gives an internal error now.
I sent a email to the support email address at Avast and have yet to hear a response.


strange this has affected both my pc's in the same manner yet noone else has this problem.
Title: Re:Problems w/ IE and Media Player
Post by: Lisandro on October 04, 2004, 02:57:34 AM
Can you answer my questions about the 'script' settings into IE and WMP?
Maybe it could give us some light about your trouble...

Is avast working properly? I mean, scanning, etc. etc. or there is a problem?
Are you using the Trial version or the Professional?
What about SP2?
Title: Re:Problems w/ IE and Media Player
Post by: inthewildteam on October 04, 2004, 03:03:00 AM
@ uberShiv, also what build of wmp are you using and is it the same on both machines?

edit  possibly a Java problem?  Just clutching at straws without further info
Title: Re:Problems w/ IE and Media Player
Post by: uberShiv on October 04, 2004, 05:00:28 AM
well the script settings are simply default..  IE when i look into that provider it lists IE, Firefox, and Netscape.. each w/ a check mark next to it.. and editing those does nothing for me.

my WMP version is the newest ( 10 )  and is the same on both laptop and desktop.

avast is working properly on both machines.. ie detecting virii and eliminating.. etc etc

this is the only problem i'm having... although i consider it a serious one

i also have the newest java runtime installed on both machines. and have seen nothing to make me begin to think that it may be the source of my frustration.

thanks for the help btw...

Title: Re:Problems w/ IE and Media Player
Post by: inthewildteam on October 05, 2004, 01:38:58 AM
Have a read of post 11 on this gaming forum thread for a possible resolution. The first post seems to echo your problem btw.

I'm not a member there so don't endorse any advice, but got the link from my youngest daughter!

I don't use I.E. or wmp so my experiences with both on XP are quite limited btw.

http://www.gamingforce.com/forums/showthread.php?t=50090
Title: Re:Problems w/ IE and Media Player
Post by: Jenny7568 on October 07, 2004, 02:36:38 AM
I had the same problem at first, but then I uninstalled it completely, then reinstalled it.  Maybe that will help for you too?